Southern Star Central Gas Pipeline Reviews | Glassdoor

Southern Star Central Gas Pipeline Reviews

Updated June 8, 2017
10 reviews

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3.3
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Jimmy Staton
1 Rating

Employee Reviews

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  1. "Gas Controller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Southern Star Central Gas Pipeline full-time

    Pros

    They take care of you

    Cons

    Hours. But that comes with the job and you're told before you're hired.


  2. Helpful (1)

    "Some good people, but dysfunctional family"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Lead in Kansas City, MO
    Former Employee - Team Lead in Kansas City, MO
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Southern Star Central Gas Pipeline full-time (More than 3 years)

    Pros

    Worked with some really good people. Learned a lot about gas pipeline operations. Pay and benefits were fair, and good job security.

    Cons

    Huge "Us" vs "Them" divide between corporate in Kentucky and field. Upper management pays lip service to what field employees have to say, but rarely actually listen. So may layers of bureaucracy can be difficult to get work done.

  3. Helpful (2)

    "Not worth the risk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Kansas City, MO
    Current Employee - Anonymous Employee in Kansas City, MO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Southern Star Central Gas Pipeline (More than a year)

    Pros

    Great Employee Benefits, Including Health Care, Vision, Dental, 401K, and Retirement Program, and Bonus potential for some employees. Overall experience was tolerable.

    Cons

    Some managers act as if they are dictators of their little world and can make life and work life difficult. Communications is often poor but little to no effort is made to solve the issue.

    Advice to Management

    Please get you act together, you often say the correct things, but then, there is no follow through. Or you fail to communicate the truth to employees. Communication is often deceptive as to what you are looking to accomplish and then actions taken are often an over reaction compared to reality. Pipeline safety, employee safety use knee jerk reactions, while operations and other department are blind to reality.


  4. "Nice Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Nice Benefits, PTO/, ealth Insurance, Etc

    Cons

    under staffed in many departments

    Advice to Management

    need more staff


  5. Helpful (1)

    "Excellent and innovative place to work with outstanding long-term benefits."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Owensboro, KY
    Current Employee - Anonymous Employee in Owensboro, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Southern Star Central Gas Pipeline full-time (More than 3 years)

    Pros

    The best part of working for Southern Star is the benefits offered. It's a little known fact (probably something that should be promoted more) that we're one of the only companies in the area (possibly in the state) offering a pension plan in addition to a 401(k) that's matched. Conceivably, that could end with retiring a handful of years sooner than you'd be able to otherwise.

    Cons

    The culture is a lot to get used to if you come from a "shark" environment. There's a defined management structure, but not thick layers separating these folks. For example: the CEO came up and introduced himself to me on my second day and we talked baseball for 40 minutes. I didn't find out who that person was (I mean who he really was) until a couple days after the fact. If you're used to really defined separation of authority levels, it takes some getting used to.

    Advice to Management

    A lot of those who complain (I hear them at coffee stations periodically) haven't ever worked for any other company. I've worked at 4 others (all in different industries) and none of them come close. Southern Star promotes (almost exclusively) internally, encourages education and employee development, and pays competitively with the area and the industry (while offering leading retirement benefits). We have it amazing here and don't let anyone tell you differently.


  6. "Great place to learn and understand natural gas transportation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operator
    Former Employee - Operator
    Recommends
    Approves of CEO

    I worked at Southern Star Central Gas Pipeline full-time (Less than a year)

    Pros

    Benefits were comparable if not better than most. I enjoyed on how they value safety and make it a priority to establish that culture.

    Cons

    pay, shift work, lack of direction from middle management

    Advice to Management

    Make the hiring process a lot quicker. Six months was a little long.


  7. Helpful (1)

    "Can't trust management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Southern Star Central Gas Pipeline full-time

    Pros

    Good co-workers. Decent wages and benefits

    Cons

    The concentration of power is with 5 people company with a president with no backbone. Unless you are one of their favorite people and are willing to be a "yes" person, you will not last long. Promotions and other career opportunities belong to them. Most employees do not trust upper management, but they are afraid to lose their jobs so they do as they are told. You can't trust what management says they will do. They pretend to befriend employee only to try to find out information about other employees.

    Advice to Management

    They need a new set of upper management

  8. Helpful (1)

    "Good people, disconnected management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technician
    Current Employee - Technician
    Doesn't Recommend
    Neutral Outlook

    I have been working at Southern Star Central Gas Pipeline full-time (More than a year)

    Pros

    401K match, benefits, support from immediate supervisor, They seem to have big future goals

    Cons

    I have been with the company for a couple of years now, and i have determined that accounting and lawyers seem to have final say on everything that happens with SSCGP. ESPECIALLY pay. they will nickle and dime you as far as pay and bonuses. There is no written or even understood way to advance, with managers shrugging their shoulders and saying "im not really sure how that works". It isn't their fault, senior management doesn't have anything spelled out. There are no pipeliners running the company, its administrative types which makes the whole process seem like numbers, and the human, or family sense is gone. I have been told over and over my many many other employees who have worked for 10, 20+ years for the company that this is the worst they have ever seen the company run.

    Advice to Management

    Move from Kentucky to a state where the pipeline exists..... then mabye there wont be such a disconnect and this pipeline can be more successful. It is two different worlds, those in the field and those in the HQ location. Clear up the confusion many have on how to get advanced, or perform many other tasks, there seems to be a lack of direction.


  9. Helpful (1)

    "Southern Star has become Falling Star -"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Southern Star Central Gas Pipeline full-time (More than 5 years)

    Pros

    Great benefits and good co-workers

    Cons

    The power is concentrated in the hands on 3 people in the company. One of them sanctions all the decisions of the company including who a manager can or cannot hire, who gets a promotion or not, who gets what merit increase.

    Advice to Management

    Improve the company direction and employee morale and engagement. Stop the brain drain. You are losing too many talents to the competition. You can replace people with 20, 30 plus years of experience with kids out of college. The natural gas is too dangerous to leave its operations to inexperience workers. It is just too dangerous.


  10. "Feel of a huge corporation in a small sized company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - I Fix Broken Things
    Current Employee - I Fix Broken Things
    Recommends
    Neutral Outlook

    I have been working at Southern Star Central Gas Pipeline full-time (More than a year)

    Pros

    - When you travel ( a lot) the lodging is nice and you eat well.
    -A lot of the perks of a huge Corporation with just a few hundred employees.
    -Work isnt the same from day-to-day in the field, you dont get bored.
    -Company vehicle (if you are a technician)

    Cons

    -Spread out workforce, headquarters is in Kentucky, where there is no pipeline
    -Ever- increasing feel of a central controlled workspace from KY ^ ^ ^.....
    -Union influence in the shops can cause an unfriendly atmosphere during negotiation periods.