Southwest Airlines Reviews in Baltimore, MD | Glassdoor

Southwest Airlines Baltimore Reviews

Updated March 2, 2017
20 reviews

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Baltimore, MD

3.7
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20 Employee Reviews

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Pros
Cons
  • Get mandatory overtime from late night to mid morning (in 64 reviews)

  • This has not detracted from my work-life balance at all, as I enjoy the work (in 19 reviews)

More Pros and Cons

  1. "Great place to work (mostly)"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Baltimore, MD
    Former Employee - Anonymous Employee in Baltimore, MD
    Approves of CEO

    I worked at Southwest Airlines full-time (More than 8 years)

    Pros

    Health benefits, Travel benefits, awesome people

    Cons

    Old school company with antiquated ideas and processes.

    Southwest Airlines Response

    Jan 23, 2017 – Senior Recruiter

    Couldn't agree more about the awesome people, and we're proud of our benefits package.


  2. Helpful (1)

    "Being a Flight Attendant is not what it's cracked up to be!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in Baltimore, MD
    Current Employee - Flight Attendant in Baltimore, MD
    Positive Outlook
    No opinion of CEO

    I have been working at Southwest Airlines full-time (More than a year)

    Pros

    Good benefits regarding retirement, health and travel

    Cons

    Can fly six legs a day, no time to get food or eat (you get the privilege of eating next to a bathroom if you do have food), have to clean the plane, must move to the base assigned or commute and pay added living expenses. Take your hourly salary and cut it in half. There are some great things about it but it takes about five years to get there to have a decent schedule and pay. If you are retired and don't need the salary, are a young adult still living at home you're good with making no money. You can pick up trips, but you'll get no time off. They want to have a good working culture and try to nurture this idea.

    Advice to Management

    Cut down on legs per day, quit moving so slowly regarding base openings and/or transfers. If you want to move to Atlanta and think you'll get to fly out of there...it won't happen.

    Southwest Airlines Response

    Mar 28, 2017 – Specialist

    A career as a Flight Attendant certainly has its challenges and isn't for the faint of Heart! We're proud of all of our Flight Attendants, including you, that work so hard to take care of our ... More


  3. "Good benefits, low salary"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Agent in Baltimore, MD
    Current Employee - Operations Agent in Baltimore, MD
    Neutral Outlook
    No opinion of CEO

    I have been working at Southwest Airlines full-time (More than a year)

    Pros

    Great health and flight benefits even with other airlines

    Cons

    Pay rate does not match the level of responsibilities.
    It takes 10 years to get to $25/h and you start with $12.35/h no matter your location or previous job experience.


  4. "Flight Attendant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Flight Attendant in Baltimore, MD
    Former Employee - Flight Attendant in Baltimore, MD
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Best company to work for in the flight industry and in general. I was very happy there. Trying to go back!

    Cons

    I would say the job transition from a traditional 8-5 job. Very physical job.

    Advice to Management

    None!


  5. "Flight Attendand"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Flight Attendant in Baltimore, MD
    Former Employee - Flight Attendant in Baltimore, MD
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great benefits and culture. The best company to work for if you want to be a flight attendant. Very flexible. Union member.

    Cons

    Southwest is a huge corporation and has lost a little of the culture they are famous for. You are part of a union and must negotiate with the company.

    Advice to Management

    My advice to management is to settle your labor contracts. Put the focus back on your hard working frontline employees.


  6. Helpful (34)

    "Love it here!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in Baltimore, MD
    Current Employee - Flight Attendant in Baltimore, MD
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The people here are great! SWA is the place to be. You can be yourself, work hard, and have fun working in the best industry. Not to mention you can make great money. This profitable, stable, fun place is where I'll retire.

    Cons

    Some negative people & long hours.

    Advice to Management

    Keep us true to the core forever. Employees and customers love Southwest, let's keep it that way forever!


  7. Helpful (1)

    "Captain"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Captain in Baltimore, MD
    Current Employee - Captain in Baltimore, MD

    I have been working at Southwest Airlines full-time (More than 10 years)

    Pros

    Great pay, work environment, and work flexibility.

    Cons

    No international flying to Europe or Asia

    Advice to Management

    New Pilot contract with pay increases ASAP


  8. "best job ever"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in Baltimore, MD
    Current Employee - Flight Attendant in Baltimore, MD
    Recommends
    Positive Outlook

    I have been working at Southwest Airlines full-time (More than 10 years)

    Pros

    flexible schedule, travel, excellent pay

    Cons

    gone overnight three days weekly potentially problematic

    Advice to Management

    better compensation for ground personnel


  9. Helpful (1)

    "Ramp Agent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ramp Agent in Baltimore, MD
    Former Employee - Ramp Agent in Baltimore, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Southwest Airlines full-time (Less than a year)

    Pros

    Overall just great they truly do care for there employees, the probation period is long but after those first six months and probation is over its easy sailing plus you get to fly for free.

    Cons

    The six month probation is really the only con


  10. "operation supersivor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ground Operations Supervisor in Baltimore, MD
    Former Employee - Ground Operations Supervisor in Baltimore, MD
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great company, room to grow people company

    Cons

    union issues, travel to much

    Advice to Management

    listen to emplyees


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