Southwest Airlines Reviews in Dallas, TX | Glassdoor

Southwest Airlines Dallas Reviews

Updated May 22, 2017
421 reviews

Filter

Filter

Dallas, TX

4.3
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Southwest Airlines Chairman, President & CEO Gary C. Kelly
Gary C. Kelly
349 Ratings

421 Employee Reviews

Sort: Popular Rating Date

Pros
Cons
  • mandatory overtime without notice (in 62 reviews)

  • This has not detracted from my work-life balance at all, as I enjoy the work (in 19 reviews)

More Pros and Cons

  1. "SUPERVISOR"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ground Operations Supervisor in Dallas, TX
    Current Employee - Ground Operations Supervisor in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Southwest Airlines full-time (More than a year)

    Pros

    It's a great place to work

    Cons

    I don't have any cons


  2. "Analyst Intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Anonymous Intern in Dallas, TX
    Former Intern - Anonymous Intern in Dallas, TX
    Recommends
    Approves of CEO

    I worked at Southwest Airlines as an intern (Less than a year)

    Pros

    Free flight privileges, flexible work timings, friendly colleagues

    Cons

    less salary, no innovation, obsolete technology

    Advice to Management

    Should make interns work on real time projects


  3. Helpful (1)

    "Operations Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Supervisor in Dallas, TX
    Former Employee - Operations Supervisor in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Southwest Airlines full-time (More than a year)

    Pros

    Never dull, always changing
    Fast-paced
    Build great relationships with coworkers

    Cons

    Work-life balance can be a problem
    Irregular operations can result in hefty overtime

    Southwest Airlines Response

    May 12, 2017 – Specialist

    As you mentioned, overtime is occasionally necessary to help our operation run smoothly. We know your job isn't for the faint of heart. Thank you for your contribution to helping us run efficiently ... More


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Airline pilot"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Airline Pilot in Dallas, TX
    Current Employee - Airline Pilot in Dallas, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Southwest Airlines full-time (Less than a year)

    Pros

    You can have free hotels

    Cons

    No nothing is wrong with my job

    Advice to Management

    good

    Southwest Airlines Response

    May 12, 2017 – Specialist

    Thanks for sharing your experience!


  6. "IT Security Intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - IT Security Intern in Dallas, TX
    Current Intern - IT Security Intern in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Southwest Airlines as an intern (More than a year)

    Pros

    Great Place to learn new technology

    Cons

    Very hard to convert to full-time

    Advice to Management

    Please consider international student for full time if they are performing good.

    Southwest Airlines Response

    Apr 27, 2017 – Specialist

    Thank you for providing feedback on your internship. International students are eligible for our internship program as long as you have authorization to work in the U.S. Sponsorship opportunities for ... More


  7. "Best. Company. Ever."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Dallas, TX
    Current Employee - Manager in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Southwest Airlines full-time (More than 5 years)

    Pros

    Southwest has truly given me some great opportunities. They treat me well and I love the perks!

    Cons

    Can't think of any. Has been my best career move.

    Advice to Management

    Gary - continue being the great example of a Warrior Spirit, Servant's Heart, and Fun-LUVing attitude!

    Southwest Airlines Response

    Apr 27, 2017 – Specialist

    Our Employees are each the Heart of Southwest, and it wouldn't be the same without you. Thank you for the encouragement--we love having you as part of our Team!


  8. "Customer Relations"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Customer Relations Representative in Dallas, TX
    Former Contractor - Customer Relations Representative in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Southwest Airlines as a contractor (More than a year)

    Pros

    Amazing culture and management

    Cons

    Contracting most positions in headquarters and the pay is low

    Advice to Management

    great management


  9. "Excellent Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Dallas, TX
    Current Employee - Analyst in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Southwest Airlines full-time (More than 5 years)

    Pros

    The culture is out of this world, employees genuinely treat each other like family. Very hard to lose your job, leadership would rather spend the money to train you or work with you until you are up to par. Travel incentive, will match you with 401K.

    Cons

    Can be very difficult to move into leadership/management positions, will have to start at the bottom and literally work your way up. Good ol' boy system. Pay starts out relatively low.

    Advice to Management

    Keep the culture strong.

    Southwest Airlines Response

    May 12, 2017 – Specialist

    We know that our People are the Heart of what we do, which is why we invest so heavily in training and development to benefit their careers. But, a career at Southwest is more than just a paycheck ... More


  10. "Love my Company, Love my CEO."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Dallas, TX
    Current Employee - Manager in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Southwest Airlines full-time (More than 10 years)

    Pros

    Great people to work with. The benefits are fantastic. The environment is FUN!

    Cons

    You work a lot, and you work hard. But, because you love the environment - it's all worth it.

    Advice to Management

    Focus on your People, and you will never go wrong.

    Southwest Airlines Response

    Apr 27, 2017 – Specialist

    You are spot on! We work hard, but we play hard, too! Thanks for all you do to support Southwest.


  11. "Sr. Business Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Southwest Airlines full-time (More than 5 years)

    Pros

    Strong core values and culture

    Cons

    Slow to change and innovate

    Southwest Airlines Response

    May 12, 2017 – Specialist

    Thank you for sharing your feedback.


Showing 421 of 1,314 reviews
Reset Filters