Southwest Airlines Reviews in Dallas-Fort Worth, TX | Glassdoor

Southwest Airlines Dallas Reviews

Updated July 20, 2017
458 reviews

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Dallas-Fort Worth, TX Area

4.4
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458 Employee Reviews

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Pros
Cons
  • Get mandatory overtime from late night to mid morning (in 64 reviews)

  • This has not detracted from my work-life balance at all, as I enjoy the work (in 19 reviews)

More Pros and Cons

  1. Helpful (1)

    "GREAT company to work for!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Southwest Airlines full-time (More than 3 years)

    Pros

    Fun,forward thinking group that gets stuff done. The best in the industry!

    Cons

    Needs a bit more more diversity. Seemingly slow or limited advancement for African Americans in corporate roles.

    Advice to Management

    Be intentional in hiring & developing minorities in corporate roles. Keep up the good work in everything else.


  2. "Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Intern - Hourly in Dallas, TX
    Current Intern - Intern - Hourly in Dallas, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Southwest Airlines as an intern (Less than a year)

    Pros

    Free Flights, Lots of parties

    Cons

    Spent a lot of time not doing anything

  3. "Great place to intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Intern - Intern - Hourly in Dallas, TX
    Former Intern - Intern - Hourly in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Southwest Airlines as an intern

    Pros

    Great culture, good work for an intern, learnt a lot, flight privileges.

    Cons

    Low pay, don't convert into a full-time position for a lot of interns.


  4. "Sr. Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Analyst in Dallas, TX
    Current Employee - Senior Analyst in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Southwest Airlines full-time (More than 3 years)

    Pros

    Great benefits and competitive salary

    Cons

    No relevant cons to report

    Advice to Management

    n/a


  5. "LUV Working at SWA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Leader in Dallas, TX
    Current Employee - Leader in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Southwest Airlines full-time (More than 10 years)

    Pros

    Great benefits, great culture, great people

    Cons

    Can take awhile to let non-performers go; too many second chances mean extra work for everyone else

    Advice to Management

    If they are sleeping at their desk every day, let them go!


  6. "Good company for Peaceful life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operational Analyst in Dallas, TX
    Current Employee - Operational Analyst in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Southwest Airlines full-time

    Pros

    Culture, Friendliness, Flat culture, Visibility

    Cons

    Very less pay, and less scope for negotiation

    Advice to Management

    NA


  7. "#LUV is everywhere !"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Technical Operations Material Stores in Dallas, TX
    Former Intern - Technical Operations Material Stores in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Southwest Airlines as an intern (Less than a year)

    Pros

    Highly integrated and well thought work culture which will help you to grow in every direction. Worked as an intern from Jan 2017 - May 2017.

    Cons

    No Cons. Keep up the good work !

    Advice to Management

    Keep up the good work.

  8. "Good but antiquated"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Finance Associate in Dallas, TX
    Current Employee - Senior Finance Associate in Dallas, TX
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Southwest Airlines full-time (More than a year)

    Pros

    Culture, employee appreciation events, deck parties every Monday, 401k

    Cons

    Antiquated processes and systems, work-place politics, seniority-based scheduled and PTO, pay is much lower than industry standard.

    Advice to Management

    Listen to employee concerns instead of dismissing them, stand up for your employees.


  9. Helpful (2)

    "Exceeds the hype"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Southwest Airlines full-time (More than 3 years)

    Pros

    As a PR major in college, I dreamed of working at Southwest one day. When the opportunity presented itself, I had a moment where I worried...had I built this Company up too much in my head? Could it possibly live up to the hype? I'm here to tell you: it lives up to it, and so much more. The People are kind. The vibe is hard-working, challenging, and fun. The Leaders are People you want to follow. I learn something every day from the talented people I'm surrounded by. The benefits are top-notch, from the generous 401(k) match and ProfitSharing to healthcare and Wellness Rewards (an opportunity to earn money for healthy habits). Not to mention flight privileges. I am grateful every day to be a part of the Southwest Family.

    Cons

    I only wish I could've gotten here sooner!


  10. Helpful (2)

    "Southwest takes care of their people in the ways that matter most."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Project Manager in Dallas, TX
    Current Employee - Senior Project Manager in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Southwest Airlines full-time (More than 5 years)

    Pros

    Southwest invests in their people. Great training, respectful to employees in all matters, supportive of growth opportunities. Excellent health, education, and profit sharing benefits, among all others. Some really great leaders to inspire and learn from.

    Cons

    The organization is so widely dispersed, there are frequent breakdowns in communication. It's increasingly difficult to manage offshore resources. Pay a little more for better, more qualified employees.

    Advice to Management

    Invest in pain points. Iteratively refine.


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