Southwest Airlines Reviews in Houston, TX | Glassdoor

Southwest Airlines Houston Reviews

Updated July 24, 2017
24 reviews

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Houston, TX

4.4
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24 Employee Reviews

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Pros
Cons
  • Get mandatory overtime from late night to mid morning (in 64 reviews)

  • This has not detracted from my work-life balance at all, as I enjoy the work (in 19 reviews)

More Pros and Cons

  1. "Flight Attendant for over 30 years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retired Flight Attendant and Training Supervisor in Houston, TX
    Former Employee - Retired Flight Attendant and Training Supervisor in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Southwest Airlines full-time (More than 10 years)

    Pros

    Excellent pay, caring administration, great insurance, travel benefits. I LOVED working for Southwest Airlines. Great people, well run.

    Cons

    Unions sometimes make it difficult to remove people unsuited for the job. Commuting is difficult. Being a commuter is the main reason I left. I do miss it, though!

    Advice to Management

    None!

    Southwest Airlines Response

    Aug 11, 2017 – Specialist

    We miss you, too! As you know, a career as a Flight Attendant requires a lot of resilience and flexibility. We are so proud of all our Employees who make it a career. We are grateful to have had you... More


  2. "Reviewed by request"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Flight Attendant in Houston, TX
    Former Employee - Flight Attendant in Houston, TX
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Great people and hours. Always enjoyed working.

    Cons

    Some older FA's don't do things the right way and just expect it to be ok.

    Advice to Management

    Pay close attention to those FA's that game the "sick" system.

    Southwest Airlines Response

    Jun 12, 2017 – Specialist

    Thank you for taking the time to write a review and for sharing your feedback.

  3. "good for learning"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - UI Developer in Houston, TX
    Current Contractor - UI Developer in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Southwest Airlines as a contractor (More than a year)

    Pros

    learn how to get the market

    Cons

    it is very competetive world to learn

    Southwest Airlines Response

    Mar 28, 2017 – Specialist

    Thanks for the feedback!


  4. Helpful (2)

    "INFLIGHT AND LUVING IT!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in Houston, TX
    Current Employee - Flight Attendant in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Southwest Airlines (More than a year)

    Pros

    Amazing company! They truly care for you. From the upper management to the wonderful cohearts that make this company so special. This is my first airline job and I feel I hit the jackpot by choosing Southwest as my last place of employment. I'm 28 and plan stay until I retire!

    Cons

    Didn't join sooner. Some inconsistency in management styles.

    Advice to Management

    Be consistent and be available.


  5. Helpful (4)

    "Flight Attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Flight Attendant in Houston, TX
    Former Employee - Flight Attendant in Houston, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Southwest Airlines full-time (Less than a year)

    Pros

    Fun airline and benefits across the board were great.

    Cons

    Never leave unless you retire, you're crazy if you do, just saying.

    Advice to Management

    Can't say I'm not their right now in the mix of things.


  6. "Very Nice And Fun"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Flight Attendant in Houston, TX
    Former Employee - Flight Attendant in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Get To Fly AnyWhere. make Good Money

    Cons

    Don't get to be with your Family as Much

    Advice to Management

    Lovely Company


  7. Helpful (3)

    "Flight Attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Flight Attendant in Houston, TX
    Former Employee - Flight Attendant in Houston, TX
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Southwest Airlines full-time (More than 10 years)

    Pros

    Great people to work with. Lots of flexibility with job. Good pay after first 5 years.

    Cons

    Upper management isn't in sync with front line employees. They don't relate to front line employees. You are just a number to them.

    Advice to Management

    Listen to your employees that work with the customers.

  8. "Customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Benefits were great and people were nice

    Cons

    mandatory overtime without notice. Especially weather related issues

    Advice to Management

    listen more to your team


  9. Helpful (1)

    "RAMP AGENT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ramp Agent in Houston, TX
    Current Employee - Ramp Agent in Houston, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Southwest Airlines full-time (Less than a year)

    Pros

    FREE FLIGHTS (STANDBY), Culture is laid back you don't have to deal with screaming customers, You are able to build your check to you liking with overtime & shift pick ups.

    Cons

    Can be overwhelming at times, but overall if you don't mind working in all weather conditions and you pace yourself and not overthink the job you'll be fine.


  10. Helpful (1)

    "Flight Attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in Houston, TX
    Current Employee - Flight Attendant in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great job. It's fun and great mAnagement support and I have there backing. I get to travel for free too!

    Cons

    There are none. I love every thing about this job with southwest. It's too fun to hate on. Best job I've had hands down.

    Advice to Management

    Keep doing what your doing. Y'all treat me and my colleagues awesome and it couldn't be better. I love this job


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