Southwest Airlines Reviews | Glassdoor

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Southwest Airlines Reviews

Updated February 14, 2018
1,341 reviews

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4.2
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1,341 Employee Reviews

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Pros
Cons
  • Mandatory overtime during inclement weather (in 66 reviews)

  • Work-life balance can be a problem (in 22 reviews)

More Pros and Cons

  1. "Flight Attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Southwest Airlines full-time

    Pros

    Get To Meet All walks Of Life and See The World

    Cons

    Away from family a lot and missing out on family events


  2. Helpful (1)

    "Southwest Airline has enriched my life in untold amounts! Hugely! ;)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in Orlando, FL
    Current Employee - Flight Attendant in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Southwest Airlines full-time (More than a year)

    Pros

    It doesn’t feel like “going to work” it feels like “I get to go to work today” Wonderful interacting with fellow crew and customers in an energetic way. Making connections that are meaningful. Smiling, laughing and enjoying yourself in an environment where you can truly be yourself!

    Cons

    None! There is nothing I could say negatively about this company. Management treats each person like a valued soul who has something to offer! AND hopes they share their special gifts with everyone they meet!

  3. "First Officer"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great trading and attitude at all levels. Fast movement up the line. Great pay compared to years ago. Flight time and base chose is up to you

    Cons

    All bases are on the east coast. Crew rooms are small and NYC is a codomicial. Still flying the crj200 but moving most out of service.

    Advice to Management

    Push west


  4. "Interviews"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Southwest Airlines full-time

    Pros

    Fun and loving, job advancement opportunities, great benefits

    Cons

    Addictive , fast paced, stressful at times but also fun

    Advice to Management

    Keep up the good work


  5. "Great career!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Flight Attendant
    Current Employee - Flight Attendant
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Southwest Airlines full-time (Less than a year)

    Pros

    Great health benefits, free flights.

    Cons

    Being away from family, long hours.


  6. "Best COmpany ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Southwest Airlines full-time

    Pros

    Awesome benefits and the company treats you like family!

    Cons

    starting pay is pretty low.


  7. Helpful (1)

    "Coming back home"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Agent in Sacramento, CA
    Former Employee - Customer Service Agent in Sacramento, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Southwest Airlines full-time (More than a year)

    Pros

    Southwest is an amazing company to work for. It was with much pain and sadness that I had to resign but I always knew I would reapply and now the opportunity has presented itself so my fingers are crossed come on Southwest call me I'm an amazing employee

    Cons

    Absolutely none although many people have problems with working mandatory shifts late nights evenings I do not mind I realize you have to put your time in but the fact that they have flexibility schedule is a plus

  8. "great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Southwest Airlines full-time

    Pros

    they take care of their employees

    Cons

    none that i can think of


  9. "Senior Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Analyst in Dallas, TX
    Former Employee - Senior Analyst in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Southwest Airlines full-time (More than a year)

    Pros

    Southwest Airlines is truly an amazing company to work for. The people and the culture make the commute to work each day worth wild. Leadership cares about their folks and makes sure to put them in positions to succeed. Things like birthday celebrations, anniversaries, baby showers, and wedding showers make the morale and culture a positive environment. Also the health insurance and 401K match is an industry best.

    Cons

    Pay is not the highest but you have to look at the overall compensation package (Health care, profit share, 401K). Some of the technology and applications are outdated and need upgrading.

    Advice to Management

    Continue to invest in your people and technology. Rely less on consulting firms to tell you how to run your business.


  10. "Good work"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Southwest Airlines full-time (More than 3 years)

    Pros

    Great job good people

    Cons

    Hard work, hard work


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