Southwest Airlines Reviews | Glassdoor

Southwest Airlines Reviews

Updated August 15, 2017
1,198 reviews

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4.2
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1,198 Employee Reviews

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Pros
Cons
  • Get mandatory overtime from late night to mid morning (in 64 reviews)

  • This has not detracted from my work-life balance at all, as I enjoy the work (in 19 reviews)

More Pros and Cons

  1. Helpful (20)

    "Truly a Family of Happy People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSA in Los Angeles, CA
    Current Employee - CSA in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Southwest Airlines full-time (More than 10 years)

    Pros

    Everything, if u love the airline industry, this is the ONLY place to work! High Morale, High Company Spirit! They treat you as #1 , not like a slave!

    Cons

    Well with Airline, the scheduling can be rough ! Once you have a few years in with the company, the most desirable schedules become available. But that is something we all knew and and accept prior to looking for such a job.

    Advice to Management

    Quite being so darn nice and accommodating!! Too many smiles and laughs!! JUST KIDDING, THE MANAGEMENT IS AWESOME!!!


  2. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Southwest Airlines full-time

    Pros

    Great place to work with great people

    Cons

    Pay sometimes below industry standards

  3. "One of the best for a reason"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ramp Supervisor
    Current Employee - Ramp Supervisor
    Recommends
    Positive Outlook

    I have been working at Southwest Airlines full-time (Less than a year)

    Pros

    Company atmosphere, benefits, potential pay,

    Cons

    shifts but part of the airport


  4. Helpful (3)

    "Still Luving It"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in Bwi Airport, MD
    Current Employee - Flight Attendant in Bwi Airport, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Southwest Airlines full-time (More than 10 years)

    Pros

    The continued growth is exciting to witness and be a part of. In regards to the industry, we have the most flexible schedules and quality life does exist as a flight attendant. Compensation is great.

    Cons

    If you don't like change, this industry (company) is not for you.

    Advice to Management

    Keep listening to the voices of all your employees! We LUV our company and our customers!

    Southwest Airlines Response

    Aug 11, 2017 – Specialist

    Thanks for being such an integral part of our Team. Our growth wouldn't be possible without the continued support and hard work of our Employees, including you! We love you right back!


  5. "Ramp"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Southwest Airlines full-time

    Pros

    Travel benefits, co workers, the ability to advance and move around within the company.

    Cons

    Starting pay is a little weak but very competitive.

    Advice to Management

    Keep focusing on your employees.


  6. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Southwest Airlines part-time

    Pros

    Amazing and the best and great

    Cons

    Not good and not very good at job

    Advice to Management

    Awesome

    Southwest Airlines Response

    Aug 11, 2017 – Specialist

    Thank you for taking the time to share a review.


  7. "Great company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Southwest Airlines part-time

    Pros

    The benefits and travel perks.

    Cons

    The required hours for part time workers.

    Southwest Airlines Response

    Aug 11, 2017 – Specialist

    Thank you for sharing your experience. We will take your feedback to Heart.

  8. "Best airline to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Southwest Airlines full-time

    Pros

    Southwest takes care of its employees and fosters a phenominal culture.

    Cons

    Can't really think of any deal breakers. Every job has it's cons, but the pros far outweigh any cons at Southwest.

    Advice to Management

    Keep up the awesome culture and focus on employees.

    Southwest Airlines Response

    Aug 11, 2017 – Specialist

    We have such an incredible, long-standing culture due to the dedication of our Employees, and that includes you. Thanks for making Southwest what it is and working hard to serve our Customers each... More


  9. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Southwest Airlines full-time

    Pros

    great 401K. Dollar for dollar up to almost 10%

    Cons

    long hours and can be stressful

    Southwest Airlines Response

    Aug 11, 2017 – Specialist

    Thank you for sharing your feedback. We have taken it to Heart.


  10. "Best "work" time of your life!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Consultant
    Former Employee - Business Consultant
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Southwest Airlines (More than 5 years)

    Pros

    Working for Southwest Airlines is incredibly rewarding.

    Cons

    I have no "cons" to report.

    Southwest Airlines Response

    Aug 11, 2017 – Specialist

    Thanks for sharing your experience. We agree that working at Southwest is something special!


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