Southwest Airlines Reviews | Glassdoor

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Southwest Airlines Reviews

Updated February 20, 2018
1,346 reviews

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4.2
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1,346 Employee Reviews

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Pros
Cons
  • Mandatory overtime during inclement weather (in 66 reviews)

  • Work-life balance can be a problem (in 22 reviews)

More Pros and Cons

  1. "Amazing Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Analyst in Dallas, TX
    Current Employee - Senior Analyst in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Southwest Airlines full-time (More than 3 years)

    Pros

    Great place to work with great people.

    Cons

    Nothing really comes to my mind/


  2. Helpful (3)

    "Southwest Airline has enriched my life in untold amounts! Hugely! ;)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in Orlando, FL
    Current Employee - Flight Attendant in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Southwest Airlines full-time (More than a year)

    Pros

    It doesn’t feel like “going to work” it feels like “I get to go to work today” Wonderful interacting with fellow crew and customers in an energetic way. Making connections that are meaningful. Smiling, laughing and enjoying yourself in an environment where you can truly be yourself!

    Cons

    None! There is nothing I could say negatively about this company. Management treats each person like a valued soul who has something to offer! AND hopes they share their special gifts with everyone they meet!

  3. "Flight Attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    I love getting to meet new people all around the world!!

    Cons

    I cant even think of a con because i love my job so much!


  4. "Ramp luggage handler carrier"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Ramp Luggage Handler in Fort Lauderdale, FL
    Current Employee - Ramp Luggage Handler in Fort Lauderdale, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Southwest Airlines part-time (More than a year)

    Pros

    The best reason to work at Southwest airlines become apart of a really great company learn and grow as well be apart of great team work. and show and give great customer service always.

    Cons

    Well some of the downsides of work might be a upset customer and dealing with a situation like their luggage. And try to better serve the customer and make sure their completely well taken care of. and that they received their luggage without any problems.

    Advice to Management

    Learn from your manager work your very best. and always push to be a great leader.


  5. "Pilot"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pilot
    Current Employee - Pilot
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Southwest Airlines full-time (Less than a year)

    Pros

    Great compensation and benefits package, as well as an amazing company culture.

    Cons

    Company is slower to implement technological advances than other airlines, but they're trying and it's not for a lack of money.

    Advice to Management

    Keep doing what you're doing.


  6. "Inflight Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Southwest Airlines full-time

    Pros

    Best Company in the world to work for

    Cons

    None. No complaints at all


  7. "Flight Attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Southwest Airlines full-time

    Pros

    Get To Meet All walks Of Life and See The World

    Cons

    Away from family a lot and missing out on family events

  8. "First Officer"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great trading and attitude at all levels. Fast movement up the line. Great pay compared to years ago. Flight time and base chose is up to you

    Cons

    All bases are on the east coast. Crew rooms are small and NYC is a codomicial. Still flying the crj200 but moving most out of service.

    Advice to Management

    Push west


  9. "Interviews"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Southwest Airlines full-time

    Pros

    Fun and loving, job advancement opportunities, great benefits

    Cons

    Addictive , fast paced, stressful at times but also fun

    Advice to Management

    Keep up the good work


  10. "Best COmpany ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Southwest Airlines full-time

    Pros

    Awesome benefits and the company treats you like family!

    Cons

    starting pay is pretty low.


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