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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Great benefits and profit share" (in 571 reviews)
- "This company has tremedous value for culture and a great environment" (in 336 reviews)
- "very friendly and great people to work with" (in 272 reviews)
- "Flight benefits are great if you're the kind of person who loves to travel with no guarantees." (in 236 reviews)
- "The Perks!!! Free flights to anywhere in the U.S (they have also added Mexico recently)." (in 105 reviews)
- "pay is low at the beginning after a few yrs you will make decent amount of money" (in 189 reviews)
- "They have a record of poor management at local cities." (in 128 reviews)
- "The only cons I can think of are the long hours and weather conditions at times." (in 79 reviews)
- "salaries are low and they try to sell travel/401k match to make up for it" (in 38 reviews)
- "Managers do not do reviews the same way" (in 35 reviews)
Ratings by Demographics
This rating reflects the overall rating of Southwest Airlines and is not affected by filters.
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- 5.0Sep 23, 2023Aircraft Maintenance TechnicianCurrent Employee, more than 5 yearsFort Lauderdale, FL
Culture, pay, people, training, you can change you career within the company and everything else you can think of!
Not enough manpower to run the company. Although I know that the company is always hiring, the company is growing pretty fast with new airplanes and locations where the company needs more people in almost every department.
- 3.0Sep 12, 2023Senior RecruiterCurrent Employee, more than 3 yearsDallas, TX
-Flight Benefits -Flexibility and decent work life harmony -Excellent 401K Match -Good colleagues who are positive -Good onsite amenities and food options
- Encourages a stifling, cult-like environment where real feedback is discouraged. - Speaking out against issues is met with harsh consequences. - Employees feel pressured to force happiness and agreement, even against their better judgment. - Voicing concerns that don't conform is detrimental to one's career. - Survival strategy: Maintain a façade of compliance, a similar to being a robot rather than a person. Smile, nod and pretend. Agree with everything and keep your mouth shut. - Inexperienced Team Leaders lacking basic people management skills lead to excessive micromanagement. - Your overall experience depends heavily on the competence of your leader. - Leadership quality varies significantly, with some leaders being less effective. - The absence of structure results in numerous illegal practices. - Examples include favoritism, exceptions for certain individuals, and other documented employment law violations. - Hiring guidelines appear to bend for specific individuals but not all, raising concerns. -Functions more like a small family-run enterprise than a billion-dollar corporation. -Leaders primarily arise from within the organization and ascend based on their seniority rather than their proficiency and aptitude for performing the role effectively. -Low salaries and no company sponsored incentives for ongoing education negatively affect job satisfaction. -A significant amount of bureaucracy necessitates multiple rounds of approvals to complete even the simplest of tasks.4
Southwest Airlines Reviews FAQs
Southwest Airlines has an overall rating of 4.1 out of 5, based on over 4,612 reviews left anonymously by employees. 76% of employees would recommend working at Southwest Airlines to a friend and 67% have a positive outlook for the business. This rating has decreased by -2% over the last 12 months.
76% of Southwest Airlines employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Southwest Airlines 3.6 out of 5 for work life balance, 4.0 for culture and values and 4.1 for career opportunities.