Southwest Airlines "flight benefits" Reviews | Glassdoor

Southwest Airlines Employee Reviews about "flight benefits"

Updated Jan 1, 2020

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4.3
83%
Recommend to a Friend
92%
Approve of CEO
Pros
Cons
  • "Also you will be the first to get mandatory overtime(in 88 reviews)

  • "No cons that aren't true of any corporate job(in 55 reviews)

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Reviews about "flight benefits"

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  1. "One of the best companies in the industry ! Truly amazing SWA!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Intern - Maintenance Programs Specialist in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Southwest Airlines for less than a year

    Pros

    1) Amazing work culture 2) Great freedom for interns to socialize and learn more about not just your team and department but also learn across departments and functions 3) Giving interns flight benefits is a nice touch. 4) One of the best internship programs, well structured and organized and truly a wonderful place to go to work and come back home to!

    Cons

    The pay could be better! Few managers in few teams in tech ops don't really care about interns and barely give them any solid work or involve in real time projects!

    Advice to Management

    Keep up the amazing work and the internship program!!!!

    Southwest Airlines2019-11-21
  2. Helpful (2)

    "Overall great place to work with great benefits and coworkers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Operations Agent in Albany, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Southwest Airlines full-time for more than 3 years

    Pros

    Flight Benefits, Health/Dental/Vision benefits, Profitsharing and great 401k with company match.

    Cons

    Airport/Ground Ops Management is inconsistent. Either really good or bad. But no worse than another company.

    Advice to Management

    Ground Operations management is under tremendous pressure to operate with low costs, but it can’t lead to working short, working unsafe, and lowers morale. My advice would be to invest in the staff, good staff, to run the operation.

    Southwest Airlines2020-01-01
  3. "Dream Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Intern - Supply Chain Intern in Dallas, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Southwest Airlines for less than a year

    Pros

    Free Travel, They want the interns to have fun

    Cons

    pretty low pay because of the flight benefits and culture

    Southwest Airlines2019-11-06
  4. "Southwest"

    StarStarStarStarStar
    Current Employee - CSA - Customer Service Associate 

    I have been working at Southwest Airlines full-time

    Pros

    Flight Benefits for five words

    Cons

    Low Pay, Long time (11 years) to top out.

    Southwest Airlines2019-10-12
  5. Helpful (1)

    "Overall a good company with good culture, but times are changing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Analytics Consultant in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Southwest Airlines full-time for more than 5 years

    Pros

    Generally good work environment, decent pay, and access to some flight benefits. Some teams are departments are progressive and innovative.

    Cons

    The starting vacation is two weeks, which is non-negotiable. There are plenty of teams and departments that are stuck in a rut. Manual processes and status quo mentality. The Technology department has bright spots, but overall bloated and unable to keep up with business requests. Difficult to get leaders from different teams or departments on the same page and commit to a common goal.

    Advice to Management

    Get rid of people who stand in the way of positive change or who add little to no value in their management position. Reduce technology red tape. Increase reliance on data driven insights and solutions as well as automation.

    Southwest Airlines2019-10-23
  6. "SWAWESOME"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Intern - Cargo Sales in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Southwest Airlines for less than a year

    Pros

    great projects, awesome coworkers, awesome and developed intern. program. flight benefits are DOPE!!

    Cons

    $15 was a little low for pay.

    Southwest Airlines2019-10-05
  7. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Southwest Airlines full-time for more than 3 years

    Pros

    Great company, great 401k match, great profit sharing, great flight benefits, great employees and leaders.

    Cons

    Start at low pay. Takes about 5 years to start making money.

    Southwest Airlines2019-10-17
  8. "Accounting Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Intern - Intern in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Southwest Airlines for less than a year

    Pros

    The company culture and flight benefits are great

    Cons

    No opportunity to come back as full time for interns unless position is open

    Southwest Airlines2019-09-25
  9. "Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Department Supervisor 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Southwest Airlines full-time for more than 5 years

    Pros

    The benefits are amazing Yearly raises Yearly bonus Flight benefits Vacation time Transfer locations nationwide Company will help with transfer (move)

    Cons

    Start off pay is low Have to put in a lot of years before making good money

    Advice to Management

    Be involved in the interview process if possible for your departments.

    Southwest Airlines2019-09-12
  10. "Great Responsive Supervisors , Great Work Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Customer Service Representative in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Southwest Airlines part-time for more than 3 years

    Pros

    Management encourages Fun, Friendly, and Helpful environment; Employees are treated as important and valuable. They hire according to your high level of customer service, versus other airlines I've witnessed hire young & cute but not helpful or friendly. or nice. If you have a bad attitude or don't want to provide excellent customer service, this is the wrong company for you. I've worked at 2 other airlines and Southwest is exceptional in treating customers and employees as a high priority. Southwest is not a perfect company but they try. If you have perfect attendance all year, you will receive a $1000. If you have perfect attendance from July to July you receive 2 extra paid holidays. The supervisors and managers thank you for coming in and being at work, there's hugging involved, they show appreciation. You are empowered to help passengers versus other airlines you get in trouble for helping passengers. Flight benefits enable me to fly every month which I ordinarily would not be doing. There's alot of schedule trading with fellow employees, which enables me to have 3 days off every week. I've noticed that many people started young and decided to stay with the company and they are very happy about their career choice. If you check in passengers, there's heavy lifting which is so much better than sitting at a desk all day.

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    Cons

    More money to start, however in the long long run can receive $30 hr. All airlines are strict about being on time every day.

    Advice to Management

    Please reconsider Allowing checking in luggage more than 4 hours;(perhaps 5 hrs) I know it would be very helpful, 100s of international and cruiseship passengers are affected everyday, this small change can help our long lines and better customer service, It's not an extremely difficult change and it would be very helpful and beneficial to a smooth and enjoyable flying experience for all.... (this is the only benefit that American Airlines has over Southwest-they can check in bags all day).

    Show More
    Southwest Airlines2019-08-28
Found 182 reviews