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Southwest Airlines

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Southwest Airlines Employee Reviews about "long hours"

Updated Oct 30, 2021

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Found 3,975 of over 4K reviews
4.2
79% Recommend to a Friend
Best Places to Work 2022
Southwest Airlines CEO Robert E. Jordan
86% Approve of CEO

Found 118 of over 4K reviews

4.2
79%
Recommend to a Friend
86%
Approve of CEO
Southwest Airlines CEO Robert E. Jordan
Robert E. Jordan
284 Ratings

What people are saying about Southwest Airlines

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Top Review Highlights by Sentiment

Pros
  • "401k benefits are great and so are retirement options.(in 518 reviews)
  • "This company has tremedous value for culture and a great environment(in 311 reviews)
  • "I also enjoyed working with some really great people and will miss my co(in 242 reviews)
  • "Flight benefits are great if you're the kind of person who loves to travel with no guarantees.(in 195 reviews)
  • "Employees are great and very easy to work with(in 94 reviews)
Cons
  • "pay is low at the beginning after a few yrs you will make decent amount of money(in 161 reviews)
  • "They have a record of poor management at local cities.(in 115 reviews)
  • "The only cons I can think of are the long hours and weather conditions at times.(in 66 reviews)
  • "Managers do not do reviews the same way(in 33 reviews)
  • "Low salaries for Customer Relations(in 28 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Southwest Airlines and is not affected by filters.

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Reviews about "long hours"

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  1. 5.0
    Current Employee, more than 5 years

    Hard work pays

    Oct 30, 2021 - Ramp Agent Supervisor for Southwest Airlines in Nashville, TN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great coworkers, good working environment.

    Cons

    Very busy, labor intensive, long hours.

    Be the first to find this review helpful
  2. 5.0
    Former Employee, more than 10 years

    Best in the industry

    Oct 23, 2021 - Flight Attendant in Phoenix, AZ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Best place to work. Great culture.

    Cons

    Long hours and reserve in the beginning.

    Be the first to find this review helpful
  3. Join the Southwest Airlines team
    See Our Latest Jobs
  4. 5.0
    Former Employee

    Excellent company

    Oct 21, 2021 - Flight Attendant 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Fun LUVing company, great benefits

    Cons

    Long hours, days away from home.

    Be the first to find this review helpful
  5. 4.0
    Former Employee, more than 5 years

    Good company

    Oct 30, 2021 - Customer Service Supervisor in Baltimore, MD
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Lots of OT/flexible schedule/good team to work with

    Cons

    Long hours/ low morale/bad senior management

    Continue reading
    Be the first to find this review helpful
  6. 4.0
    Current Employee

    CSA

    Oct 29, 2021 - CSA - Customer Service Associate in Sacramento, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flight benefits & family benefits

    Cons

    Low pay & long hours

    Be the first to find this review helpful
  7. 5.0
    Current Employee, more than 3 years

    Salary

    Oct 10, 2021 - Ramp Agent in Denver, CO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great company with awesome benefits.

    Cons

    Long hours and will have to work on Holidays

    Be the first to find this review helpful
  8. 5.0
    Current Employee

    Great place to build a long term career

    Oct 5, 2021 - Senior Manager, Technology in Dallas, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Pay, company values, no lay offs, culture

    Cons

    Long hours, also some tribalism

    1 person found this review helpful
  9. 4.0
    Current Employee, more than 5 years

    Good company, but you will EARN your pay!

    Oct 14, 2021 - Customer Service Supervisor II in Bwi Airport, MD
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flight benefits, decent insurance, opportunities to grow and move within the company nationwide.

    Cons

    Long hours, days off not guaranteed, dealing with customers can be challenging!

    Continue reading
    Be the first to find this review helpful
  10. 5.0
    Current Employee, more than 1 year

    It's the Luv Airline for a reason!

    Sep 11, 2021 - Manager Customer Service V 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great people, amazing flexibility. Awesome travel benefits. High 401K Company Match. Good stock options.

    Cons

    Inconsistent leadership. Long hours. Frontline personnel are under a Union Contract and can be subjected to mandatory overtime.

    Continue reading
    Be the first to find this review helpful
  11. 5.0
    Former Employee

    Excellent company

    Jul 22, 2021 - CSA - Customer Service Agent in South Florida, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexibility, great salary, flight benefits.

    Cons

    Not consistency with schedule, some days very long hours.

    Be the first to find this review helpful
Viewing 1 - 10 of 118 Reviews
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Southwest Airlines

27 days ago

Hiring
We're hosting a hiring event on November 17 from 8:30 a.m. to 6:30 p.m. at the DoubleTree by Hilton – Denver International Airport. Our Team will be onsite giving on-the-spot interviews and job offers for Candidates eager to join the Southwest Family as a Ramp Agent, Provisioning Agent, or Cargo Agent. If you’re interested in joining our Ground Operations Team at the Denver International Airport, visit swa.is/DenverHiring to register and stop by the hiring event to learn more. Not sure when you can make it? That’s ok! Walk-ins are also welcome. We hope to see you there!
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November 2022 Denver Hiring Event | Southwest
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Southwest Airlines

40 days ago

Hiring
Are you someone who loves being outdoors, and thrives in a team-based environment? Then we want to meet you! We're hosting a Ramp Agent Hiring Event Thursday, November 3 from 9 a.m. - 5 p.m. at the Hilton Nashville Airport. Being a member of the Southwest Airlines® Family is much more than a job, it’s a career with Heart! Our Ramp Agents are passionate about helping people and providing Legendary Customer Service by directing planes on the ground, handling cargo/baggage, and ensuring our ground operations run smoothly. Their hard work and guidance are critical to our success at Southwest. We couldn't operate without them! Stop by to learn more about joining the Southwest Family as a Ramp Agent in Nashville.
Shared image - Nashville Ramp Agent Hiring Event | Southwest
Nashville Ramp Agent Hiring Event | Southwest
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