Southwest Behavioral Health Services Reviews

Updated Apr 26, 2021

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2.7
38%
Recommend to a Friend
76%
Approve of CEO
Southwest Behavioral Health Services President and CEO Steven Sheets
Steven Sheets
14 Ratings
Pros
  • "Good benefits, flexibility, coworkers are team players(in 5 reviews)

  • "Working with our clients can be very rewarding and you can learn a lot from them(in 3 reviews)

  • Cons
  • "Low pay, charging me for my supervision, constant caveats to perks, low organization within departments(in 7 reviews)

  • "Poor upper management with poor sense of value to the employees(in 6 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, less than 1 year

      Great job helping people in need

      Mar 13, 2021 - Registered Nurse, BSN in Kingman, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great compensation and ability to make a difference in some people's lives

      Cons

      Some employees show up for a paycheck and it shows

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    2. 2.0
      Current Employee, more than 1 year

      Not the greatest experience

      Apr 26, 2021 - Care Coordinator in Phoenix, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -Relationships and interactions with clients -Relationships with coworkers -Some interesting training opportunities

      Cons

      -High workload -Low pay -Unrealistic volume and quality expectations for amount of time given -High turnover and clinician burnout

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    3. 1.0
      Current Employee, less than 1 year

      Run the other way - quick

      Feb 20, 2021 - Anonymous Employee in Phoenix, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Remote work if you're Admin

      Cons

      Too many to count. Anyone of value left the company during the mass migration out in 2018 & those that are there now aren't qualified to work in their capacities. Grossly out of compliance, benefits suck, doesn't care about employees at all, forget it if you are a former employee & need access to your retirement funds, no pto accrual until after 6 months & no bereavement, no jury duty, holidays are day of (ex. no holiday pay on Christmas Eve or New Years Eve). Company brags about it's paid benefits but all the nice perks this company had in the past have been totally eliminated. Doctors and RN's are making less than Admin Directors and most people quit after a month. Nobody wants to stay working here. Low loyalty, high turnover,

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    4. 5.0
      Current Employee, less than 1 year

      great company

      Mar 2, 2021 - Pharmacist in Phoenix, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      good management, excellent work aria and great and friendly coworkers.

      Cons

      shift flexibility is impossible to ask and to get preferable schedule.

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    5. 1.0
      Former Employee, more than 3 years

      Toxic environment

      Apr 14, 2021 - Customer Service Representative (CSR) in Phoenix, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice schedule, mostly good benefits.

      Cons

      Management and HR view you as replaceable. Do not take action when patients threaten employees (it happens, it’s mental health).

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    6. 4.0
      Current Employee, less than 1 year

      SouthWest HHW

      Feb 18, 2021 - Support Staff 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great opportunity to learn from working directly with clients

      Cons

      Most of the training is learning as you go. There are so many different experiences that can occur that are even new to the staff training.

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    7. 1.0
      Current Employee, less than 1 year

      Review

      Apr 5, 2021 - Clinician II in Stockholm, Stockholm, Stockholm
      Recommend
      CEO Approval
      Business Outlook

      Pros

      nice company culture and free lunch (at times)

      Cons

      low salary and more paperwork than other healthcare agencies

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    8. 1.0
      Current Employee, more than 5 years

      Pay

      Feb 11, 2021 - Behavioral Health Technician in Boston, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Easy enough and flexible if you are new to working.

      Cons

      Poor pay from the get go, benefits are high, can't keep good employees due to pay, CEO has no clue about what's going on. No incentives, no hazard pay offered at all for for being a direct care worker through whole pandemic, no bonuses ever offered in over 5 years.

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    9. 2.0
      Current Employee, less than 1 year

      Overworked

      Mar 22, 2021 - Counselor 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Decent pay, liked the people I worked with

      Cons

      Case loads were so high that clients were not able to get the care they really needed.

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    10. 3.0
      Current Employee, less than 1 year

      Love the flexibility but has its flaws

      Feb 3, 2021 - Psychiatric Nurse Practitioner in Stockholm, Stockholm, Stockholm
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible schedule, great team environment.

      Cons

      Difficulty with integration of PCP services and having enough ancillary medical support staff for providers, EHR has a lot of issues.

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    Viewing 1 - 10 of 90 Reviews

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