Southwest Network Reviews | Glassdoor

Southwest Network Reviews

Updated Sep 24, 2019

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Found 66 reviews

2.5
StarStarStarStarStar
Rating TrendsRating Trends
33%
Recommend to a Friend
30%
Approve of CEO
Southwest Network CEO  Amy B. Henning (no image)
Amy B. Henning
10 Ratings
Pros
  • "Good benefits, good supervision, team approach, fun environment(in 5 reviews)

  • "Decent pay but not worth the stress(in 4 reviews)

Cons
  • "However the upper management must understand that the staff are just human(in 7 reviews)

  • "The top administrators of this particular clinic manage to hold on to their positions while there is high turnover through the ranks(in 7 reviews)

More Pros and Cons
  1. "My Experinces"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Rehabilaton Specialist in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Southwest Network full-time for more than 10 years

    Pros

    Company is supportive and caring of you. Company pays fair rate for employment Company is open to new procedures presented

    Cons

    mandated overtime for all when needed

    Southwest Network2019-01-14
  2. "Great place to work if helping others is important to you"

    StarStarStarStarStar
    Former Employee - Adult Case Manager in Phoenix, AZ
    Recommends

    I worked at Southwest Network full-time for more than a year

    Pros

    -Great management who is willing to work with you rather than lose you. -Training is extensive and relevant to the job. -Professional atmosphere.

    Cons

    -At times the expectations regarding the workload were unrealistic

    Advice to Management

    N/A

    Southwest Network2019-09-25
  3. "Work Here to get experience in mental health."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Case Manager in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Southwest Network full-time for more than 3 years

    Pros

    You are able to get experience in the mental health field. You get to help others. You have autonomy.

    Cons

    The pay does not match the duties and responsibilities. You have very strict production standards and goals which appear unrealistic. The pay is not very good for you may work for years and not receive a raise but the price of insurance and benefits increase every year.

    Advice to Management

    Focus on the members!!!

    Southwest Network2019-08-07
  4. "Employees are your greatest asset"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Case Manager 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Southwest Network full-time for more than 3 years

    Pros

    Fulfilling work, Friendly staff, Helpful leaders

    Cons

    Always short handed Lack of collaboration among teams

    Advice to Management

    Productivity is important, but so is staff engagement. Happy staff produce better results.

    Southwest Network2019-05-09
  5. "No chance of promotion"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Case Manager in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Southwest Network full-time for more than a year

    Pros

    Helping with seriously mentally ill people.

    Cons

    Constant changes. Company is constantly threatening to fire people. Corporate and clinics are on two different pages

    Advice to Management

    People without degrees are in management positions, while people who have degrees are making $17 an hour.

    Southwest Network2019-05-08
  6. "Decent company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Southwest Network full-time for more than 3 years

    Pros

    Good benefits, good supervision, team approach, fun environment

    Cons

    Heavy workload, immense pressure on productivity

    Southwest Network2019-04-17
  7. "."

    StarStarStarStarStar
    • Career Opportunities
    Former Employee - Case Manager in Chandler, AZ

    I worked at Southwest Network full-time for more than 3 years

    Pros

    Positive environment, supervision and co-workers

    Cons

    too many clients on case load

    Southwest Network2019-03-20
  8. Helpful (1)

    "Danger, Will Robinson!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Case Manager in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Southwest Network full-time for more than a year

    Pros

    Salary over industry par. Leadership a constant source of amusement.

    Cons

    Inept management that provides absolutely *zero* support to staff, you will be assigned the highest-needs of adult SMI patients (most of them a half-step from qualifying for an ACT team) whom you are expected to shuttle about the community including transporting to hospitals every time they cry "suicide," while administration barks about not hitting your numbers (here's a hint: it doesn't happen), corporate... leadership botched things so bad they lost THREE CLINICS as a result (seriously, how was the entire executive board not replaced as a result?), my clinic had two clinical directors (why, I do not know) of which one was not licensed in the state of Arizona (how, I do not know). You will go absolutely nowhere beyond Rehab Specialist or Clinical Coordinator with this company.

    Show More

    Advice to Management

    Resign. McDonald's is always looking for quality people. Perhaps someday you will achieve their high standards.

    Southwest Network2018-12-27
  9. "Great Company Overall!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Southwest Network full-time for more than 5 years

    Pros

    -Supportive Work environment -Employee feedback is valued -Ability to impact the lives of others -Great benefits -Flexible work schedule -Great training (ongoing and initial) -Open door policy with all levels of leadership in the organization -Great company values -Good pay

    Cons

    -Few growth opportunities within the organization -Communication regarding process changes is sometimes poor -Mixed messages from administration and mid-level leadership to entry level staff -Lack of transparency from some executive leaders -Few employee appreciation programs and incentives -Minimal pay raises

    Advice to Management

    Support mid-level leadership better with formal training and increase communication regarding changes prior to their implementation.

    Southwest Network2018-11-15
  10. "It's as to be expected for a Case Management Position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Treatment Coordinator in Chandler, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Southwest Network full-time for more than a year

    Pros

    Pay is better than a typical CM Job, Paid Holidays and all of that good stuff

    Cons

    HIGH STRESS and low integrity on the companies behalf. Always looking for what can be billed for.

    Advice to Management

    Invest in your teams and help them to grow in the company. They wouldn't be there if they didn't care about what they do, it's hard work and they don't get paid enough to take the amount they do with little opportunity to grow and learn within.

    Southwest Network2018-10-28
Found 66 reviews