KEY NOT FOUND: coverImgAlt
Logo

Southwest Network

Is this your company?

Southwest Network

Add a Review

Southwest Network Reviews

Updated Jun 10, 2021

To filter reviews, or .
3.5
65%
Recommend to a Friend
76%
Approve of CEO
Southwest Network Chief Executive Officer  Amy B. Henning (no image)
Amy B. Henning
22 Ratings
Pros
  • "Good benefits, award potential, good compensation(in 6 reviews)

  • "Decent pay but not worth the stress(in 4 reviews)

  • Cons
  • "High turnover rate for case managers(in 8 reviews)

  • "Lack of formal training for case managers leads to high stress and disappointment in their jobs(in 7 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee

      Love my teammates

      May 21, 2021 - Rehabilitation Specialist in Phoenix, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Monday to Friday, time off, members coworkers

      Cons

      Would like better pay, opportunity to move up

      Continue reading
      Be the first to find this review helpful
    2. 2.0
      Former Employee, more than 3 years

      They Make Promises they don't/can't keep

      Apr 6, 2021 - Case Manager in Chandler, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Helping people who cannot help themselves Non-profit qualifies for student loan forgiveness They pay decently. You learn by doing and making mistakes since no one is really willing to teach you what matters.

      Cons

      I enjoyed my time working here and helping members. I always exceeded my units week over week, and I was never reprimanded. This is not a review out of anger or animosity. This is a review based on personal experience out of hope those in a position to improve the company culture and morale do so before it is too late. SWN is one of the best organizations when it comes to providing care for members, but their support for employees leaves so much to be desired. They are all about making money and it that means overloading Case Managers with 60, 70, 80 member supportive case loads then that is what they will do. Their turnover is high because they burn out their staff within a year. No support. The majority of Clinical Managers are super unhelpful. A lot of promises without actual delivery They say whatever they have to to get you in the door then NOTHING CEO Amy Henning literally screams at people working in admin (extremely unprofessional) They cancel employee appreciation activities and blame small sanctions ($200,000) but NEVER tell anyone about the nearly $2million they earned in a single quarter from a targeted investment grant that was only made possible by the hard work of those employees who are left feeling unappreciated when the events are canceled.

      Continue reading
      Be the first to find this review helpful
    3. 2.0
      Current Employee, less than 1 year

      Pretty good workplace 👍 but very challenging

      Jun 10, 2021 - Rehabilitation Specialist 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice open communication and they listen to you

      Cons

      Sometimes the work load is very intense for the pay rate Sometimes the appearance and talk does not match the actions

      Continue reading
      Be the first to find this review helpful
    4. 4.0
      Current Employee

      Review

      May 10, 2021 - Social Worker in Phoenix, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I enjoy my job and my work with youth.

      Cons

      Productivity expectations are strict. The opportunities are limited due to COVID-19.

      Be the first to find this review helpful
    5. 5.0
      Former Employee

      Highly Focused On Quality Care and Employee Care

      Mar 6, 2021 - Recovery Coach 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      SWN is very organized, cares for the members they serve, they also truly care for employees. SWN has great leadership from the very top and all the way through. I give this organization the best rating and recommendation.

      Cons

      Honestly I can't think of any cons, SWN is the best of the outpatient providers

      Continue reading
      Be the first to find this review helpful
    6. 5.0
      Former Employee

      Great Opportunities

      Mar 31, 2021 - Transitions Facilitator 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great work environment, team approach

      Cons

      None that I can think of

      Be the first to find this review helpful
    7. 4.0
      Current Employee, more than 5 years

      Supportive case manager

      Mar 17, 2021 - Case Manager II in Phoenix, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexibility, benefits are decent, pay is fair

      Cons

      High case load, high productivity goals

      Be the first to find this review helpful
    8. 5.0
      Current Employee

      Supports growth

      Feb 15, 2021 - Rehabilitation Specialist in Phoenix, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great team mentality and supports in place

      Cons

      Large case loads, and high requirements for productivity

      Continue reading
      Be the first to find this review helpful
    9. 4.0
      Current Employee, more than 8 years

      Good Company

      Feb 24, 2021 - Clinical Coordinator in Phoenix, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Culture building, supportive teams and supportive management.

      Cons

      Turnover in case management occurs frequently.

      Be the first to find this review helpful
    10. 3.0
      Former Employee, more than 3 years

      Fairly good provider in behavioral health field of Seriously Mentally Ill

      Feb 24, 2021 - Clinical Case Manager in Phoenix, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Training, hours, pay was decent

      Cons

      Although pay was decent, this type of work is very difficult and pay should be higher based on the tasks of the job; a lot of turnover due to pay and burnout

      Be the first to find this review helpful
    Viewing 1 - 10 of 87 Reviews

    Popular Careers with Southwest Network Job Seekers

    Transition Facilitator
    Learn About the Job
    JobsSalariesInterviews
    Psychiatric Nurse Practitioner
    Learn About the Job

    Work at Southwest Network? Share Your Experiences

    Southwest Network logo
    or