Southwest Water Reviews | Glassdoor

Southwest Water Reviews

Updated November 19, 2016
11 reviews

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2.6
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Daniel E. Corredor
1 Rating

Employee Reviews

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  1. "Company is growing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sugar Land, TX
    Current Employee - Anonymous Employee in Sugar Land, TX
    Recommends
    Positive Outlook

    I have been working at Southwest Water full-time (More than 5 years)

    Pros

    Southwest Water is growing. A few years ago there was downsizing, cutting lines of business, and instability in the executive leadership. The company has been stable and for a few years now. Employees are treated well and the general attitude of employees is good.

    Cons

    Field workers can be expected to work long hours and drive a lot. You can't sell accrued vacation time (even if you are too busy to take vacation).

    Advice to Management

    Their is a lot of outdated information about SouthWest Water Company on the internet. I would suggest looking into improving the online presence of the company so investors, potential acquisitions, and future/present employees can find accurate information about the company more easily.


  2. "It was wonderful."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - AUDIT Coordinator & AP Reconciliation in Houston, TX
    Former Contractor - AUDIT Coordinator & AP Reconciliation in Houston, TX
    Neutral Outlook

    I worked at Southwest Water as a contractor (Less than a year)

    Pros

    Leadership was great, Office culture was friendly and great company to work

    Cons

    I did not work for a longer period. Therefore, no comment.

    Advice to Management

    Keep it up


  3. Helpful (1)

    "Opportunities for learning but..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Utility Operator and Dispatcher in Houston, TX
    Former Employee - Utility Operator and Dispatcher in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Southwest Water full-time (More than 3 years)

    Pros

    Learn a lot about the water and waste water industry.
    Good benefits and will pay for your advancement in licensing
    paid for me to go to college to further my education
    Lots of overtime in the field

    Cons

    poor implementation of MRP and ERP software
    long hours
    company took a huge hit in 2011, many people lost their jobs
    during hurricane Ike disaster, I worked every day for 4 weeks, little recognition or bonus for my time away from my family. Was stationed at a facility with no resources and strict orders to not leave the facility. Some people brought me food, but I had to rely on my family to bring me essentials. Had to sleep in my truck for 3 days. Another higher ranking operator had a tree branch fall through his window, and they ordered me to swap company vehicles with him so I was driving around with a large hole in my windshield and a damaged truck.
    As a dispatcher management lead by the "fear for losing your job" attitude. Always coming up with procedures that made the job difficult. Upper management in the field "pawned" the West Regional Water Authority" monitoring system on to the dispatchers who were untrained to monitor the system. Any time there would be a major problem that occurred, dispatchers were targeted and fired.


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  5. "Do Not Work Here Unless You Are Absolutely Desperate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sugar Land, TX
    Former Employee - Anonymous Employee in Sugar Land, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Southwest Water full-time (More than a year)

    Pros

    good working hours and holidays off. Decent pay.

    Cons

    This company has absolutely No Integrity and gives it's manager way to much power. Employees must always have a paper trail of each for every communication. Low morale, and lots of drama. Employees are not a valued part of this company.

    Advice to Management

    Upper Management your employees are NOT always wrong! You really need to research and get to the bottom of issues. The morale is extremely low and people in this company are very messy.... way too much drama!


  6. "The ride was a long great one"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clerical in Houston, TX
    Current Employee - Clerical in Houston, TX
    Recommends
    Negative Outlook

    I have been working at Southwest Water full-time (More than 10 years)

    Pros

    Was very training oriented and SOP driven

    Cons

    MUD book of business went away so only Utilities postions left. Out of work.


  7. "Only if you really need a job and plan to use this company as a stepping stone to something better!"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Houston, TX
    Former Employee - Customer Service Representative in Houston, TX
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Not a lot of pros except for the work hours.

    Cons

    Upper management showed a lot of favoritism. Promotions not given fairly to people who deserve it verses ones who were given just for being a favorite. Lack of moral and training given to employees.

    Advice to Management

    Please revamp your hiring ,training and promotion skills. Hire management that actually care about making the job better for their employees and building moral, instead of just promoting gossip and favoritism.


  8. "Decent company but limited growth"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Southwest Water (More than a year)

    Pros

    The people that work here are hardworking and trying their best. Management turnover while there but overall support from direct manager.

    Cons

    Company was taken private and as such there were unrealistic expectations. There was limited growth opportunities and people knew that their time was limited.

    Advice to Management

    Create a stable foundation. Know that operations is what drives the business and don't compromise on that.


  9. "Good experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Southwest Water full-time (More than 3 years)

    Pros

    Great place to work. Coworkers were very friendly. There was always work to be done. Lots of multi-tasking and learning how different departments worked.

    Cons

    Sadly closed down. Company basically gave up on trying to fix any issues. Customer service was difficult, dealing with customers whose water had been shut off.


  10. Helpful (1)

    "Downsizing"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    Pros

    Good office environment generally. Flexibility in scheduling is good. Benefits are comparable for the size of the company. Salaries are comparable for the industry.

    Cons

    Corporate management is striving to improve upon weaknesses but methods are not necessarily market sensitive or appropriate for the size of the company.

    Advice to Management

    Consider the full impact of changes and methods to be sure they are compatible with the local market environment and personnel.


  11. "Don't work here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Not having to drive downtown

    Cons

    Small company with no growth in future