Sovran Self Storage Reviews | Glassdoor

Sovran Self Storage Reviews

Updated February 26, 2017
4 reviews

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2.0
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David L. Rogers
0 Ratings

4 Employee Reviews

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  1. Helpful (1)

    "Associate Store Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sovran Self Storage full-time (More than a year)

    Pros

    Company is a good company to work for, Pay is okay, ability to move up in the company and Hours are okay

    Cons

    As an associate manager you don't count and you don't matter, area managers think that they are God, If you speak with HR they will contact the area manager to hear their side of the story and then go with that, and store manager get all the credit even though an associate may do all the work

    Advice to Management

    Hire better Area managers and listen to the employees that run the business everyday


  2. Helpful (1)

    "Associate Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Moving supply assistance, use the truck, get a space for .1.

    Cons

    No work/life balance.
    Racist top down.

    Advice to Management

    Hire black.


  3. Helpful (5)

    "Horrible work environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Manager II
    Former Employee - Associate Manager II
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Sovran Self Storage part-time (Less than a year)

    Pros

    Decent hours. Good vacation time

    Cons

    Very political.

    I worked as an associate manager at one of the store locations and you have no rights whatsoever. Manager gets credit for everything while associates who did all the work get nothing. But when something goes inadvertently wrong, it is automatically the associate manager's fault. It is all about who likes you and not on the good work that you do. Good work does not get recognized and upper management and corporate will always side with the manager. Always....the associate is always wrong. Your bonus is dictated by how much they like you, not by the actual work you do...hence the manager usually takes 85% of the bonus in my experience.

    To get ahead in the company one needs to be a suck up to upper management. If you don't do this you will get nowhere.

    High turnover rate. I was hired during an acquisition and had at least 10 other new hires along with me to work at the stores. By the time I left I was the only new hire employee left as many of the individuals did the smart thing and quit or they didn't kiss up to upper management and got let go. Many people have come and gone during my year there and everyone has bad things to say about the work environment.

    Manager would schedule associate manager by him/herself on high traffic days (usually at the beginning and end of each month)

    Non competitive pay. Other storage companies pay much better.

    I would never work for this company again and wouldn't want anyone I care about working here. Horrible corrupt people that take credit for everything, make the innocent person(s) look incompetent and the unhealthy work environment promotes animosity towards others. AVOID!

    Advice to Management

    Hire competent managers that encourage their associates to do better. With their current mentality I, including many others just stop caring after a while. Training should be better implemented with hands on experience rather than reading through a giant binder. Ive had questions and concerns about what to do on some occasions and my manager kept referring me to the training binder, rather than teaching me himself. That is not a good leader.
    Have HR actually listen to the lowly associates as many instances have gone ignored due to our title.


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  5. Helpful (2)

    "Heaven or hell"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Manager
    Current Employee - Associate Manager
    Doesn't Recommend
    No opinion of CEO

    Pros

    It's a day job great for parents. A set schedule and lunch. It can be fun if you manage your time properly. If you have a manager that you get along with it can be heaven. But good communication is essential here.

    Cons

    God help you if you and your manager don't get along. Associate managers have no support whatsoever as far as you're concerned the manager is sovran. My area manager told me on my first day of training if I can solve a problem do so myself don't call him unless it's absolutely necessary. On a day to day my manager uses profanity and acts inappropriate at work. My training was terrible and confusing they basically handed me a book and said do you know it yet?

    Advice to Management

    Why are the managers not being evaluated on treating their associates fairly? Why are trainers being paid and put up in hotels if they can't thoroughly explain what's going on? Why do store managers schedule new employees alone in a store on high traffic days? It's really problematic.



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