Spark Energy Reviews | Glassdoor

Spark Energy Reviews

Updated May 10, 2017
47 reviews

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Full-time Part-time

4.0
Star Star Star Star Star
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Spark Energy CEO William Keith Maxwell III
William Keith Maxwell III
21 Ratings

47 Employee Reviews

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Pros
  • Work/life balance flexibility if you prove your worth (in 7 reviews)

  • The company values opinions and keeps you wanting coming to work vs just being bored at your desk (in 2 reviews)

Cons
  • Lack of concrete processes which is typically for a growing company which also translates to unnecessary finger pointing when critical issues arise (in 2 reviews)

More Pros and Cons

  1. "Small and Growing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Development Manager in Houston, TX
    Current Employee - Business Development Manager in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Spark Energy full-time (More than 5 years)

    Pros

    Ability to work 1-on-1 with some of the smartest group in the Energy Retail space
    Work/Live balance
    Location is great (just off beltway and I-10)
    Growing company with opportunities to learn

    Cons

    Growing company pains
    Merger and Acquisition activities are daunting

    Advice to Management

    Keep it up and remember your greatest asset is your employees


  2. "Best company I have ever worked for!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Houston, TX
    Current Employee - Manager in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Spark Energy full-time (More than a year)

    Pros

    Awesome culture. Employees are developed and performance is rewarded.

    Cons

    I have nothing negative to say. These people treat me like gold.


  3. "I'm Very Thankful for Spark Energy!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Houston, TX
    Current Employee - Supervisor in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Spark Energy full-time (More than a year)

    Pros

    The top pros, in my opinion, are work-life balance, my respective Leader, my team members/colleagues, my role, pay/benefits and the culture. I am very thankful for my career at Spark Energy. They were very accommodating to me during a personal matter, which makes me more dedicated/loyal to them in return.

    Cons

    I can't think of any cons. Sometimes it can be stressful but all jobs have some level of stress. The pros far outweigh any stress.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Great company!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Houston, TX
    Current Employee - Business Analyst in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Spark Energy full-time (More than 3 years)

    Pros

    First, they have a great group that puts on events at least once a month! Wheather the event be food trucks coming to the office for a free lunch, charity events that get the whole office involved, to holiday spirit with decorating the office all year long. That makes up for the great atmosphere and some team building with the charity events!
    Aside from the atmosphere, they have really worked this last year to have an open door policy with management. If you have something to say they prefer you have "straight talk" so we are communicating effectively. It has really made a difference in the office.
    There is so much room for growth! If you show hard work and dedication there is opportunities to move up!

    Cons

    Sometimes there is pressure from other departments to get things done faster, but every company has the pressures from other departments.

    Advice to Management

    Keep up the great work! A lot of changes were made in 2016, all for the better! The new process that were put in place made us better!


  6. "Great Culture and Senior Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Director in Houston, TX
    Current Employee - Marketing Director in Houston, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Spark Energy full-time (Less than a year)

    Pros

    Great upper Management and an opportunity to work on several initiatives. Everyone has a team collaboration mindset which makes for a friendly and positive work environment.

    Cons

    No easy access to lunch spots & restaurants. The cafe in the building is okay.

    Advice to Management

    Keep up the good work and culture as there are several opportunities for company employees to volunteer at various charities and attend company events.


  7. Helpful (2)

    "Needs an upgrade in management."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Billing Analyst in Houston, TX
    Former Employee - Billing Analyst in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Spark Energy full-time (More than 8 years)

    Pros

    Good benefits, nice work-life balance, decent salary and location. It was a lot better place to work at before the new president came in.

    Cons

    Management doesn't seem to care much at times; people can be VERY cliquish and they don't coach you when you make a mistake, just adds it to your file until you make the next one. Tended to weed out the higher paying positions to get ones in there making less money.

    Advice to Management

    Get somebody in there that really cares and isn't in it just for the $$.


  8. "Spark Energy"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director of Sales in Houston, TX
    Current Employee - Director of Sales in Houston, TX
    Recommends
    Positive Outlook

    I have been working at Spark Energy (More than a year)

    Pros

    fast growing retail energy provider

    Cons

    competitive space driven by commodity.market pricing


  9. "Perfect"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX
    Recommends

    I have been working at Spark Energy full-time (More than a year)

    Pros

    I love it the vibe is great the people are great can't ask for anything else

    Cons

    I have no cons


  10. "Word of Advice"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care Representative in Houston, TX
    Former Employee - Customer Care Representative in Houston, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Spark Energy full-time (Less than a year)

    Pros

    It is a great environment to work in, specially if you enjoy socializing with new members of the spark energy crew. It is a highly motivated fast paced environment but still get to have fun thanks to the fun bosses that are managing the floor. All games aside, the work would be done with great customer service effort.

    Cons

    Due to the high amount of customers and a small group of staff, we would have to thrive to answer every call so there would be times that we would not be able to eat our lunch comfortable and it would be cut off from an hour to a half an hour but still had to eat in your desk because the 30 minutes lunch break was enough to just go get your good and management would sometimes be so swamped hey would barely help you.

    Advice to Management

    Supervise the representatives that need the most help to ensure that the customer does not get the round around and thrive for first time callers resolution. Customers are what make the company possible and attention to detail must be taken into consideration once dealing with a customer.


  11. "Company does not feel energized or make you feel motivated"

    Star Star Star Star Star
    Former Employee - Sales Support Agent in Houston, TX
    Former Employee - Sales Support Agent in Houston, TX

    I worked at Spark Energy full-time (More than a year)

    Pros

    The building and facilities are great, it helps you feeling in the mood of going to work, so I guess that is a good thing. Work balance is good.

    Cons

    Upper management does not feel energized, which irradiates to others. Once you are there you don't feel motivated and it makes you feel you are there just waiting for something better to come up.
    It does not matter if you are a good employee or not, you will do good in the company only if you know someone in upper management.

    Advice to Management

    Change is good.


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