Spark Experience Reviews | Glassdoor

Spark Experience Reviews

Updated August 17, 2017
27 reviews

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4.2
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Spencer Gerrol
11 Ratings

27 Employee Reviews

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  1. "Business was sold a year ago"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior User Experience Researcher in Bethesda, MD
    Former Employee - Senior User Experience Researcher in Bethesda, MD
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Spark Experience full-time (More than 3 years)

    Pros

    This business was sold to an agency in NYC at the end of 2016 around when I left. They were looking for an exit to focus on just neuroscience research.

    Cons

    Selling a company changes the focus and culture quickly. Some people also lost jobs or quit during the transition.

    Advice to Management

    Even though you tried to take care of old employees when you sold, not everyone made it through the transition unscathed. Good luck with the spin off--I know that aspect was always your passion.


  2. "Was Great. No longer exists."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Spark Experience full-time (More than 5 years)

    Pros

    For a long time this company was my family. Growth was fast and exciting and the employees were awesome. We did some great work.

    Cons

    Sold out. Refocused. The CEO had a different vision so he sold the business and pivoted.

    Advice to Management

    Do what you believe in. Don't try so hard to please everyone.

  3. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at Spark Experience full-time

    Pros

    Awesome culture, friendly people, lots of growth

    Cons

    Better communication between employees preferred


  4. "Great people!"

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - User Experience Researcher
    Current Employee - User Experience Researcher
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Spark Experience (Less than a year)

    Pros

    Great atmosphere of mind and interesting work

    Cons

    I cannot think of any cons.


  5. Helpful (2)

    "Was Great..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bethesda, MD
    Former Employee - Anonymous Employee in Bethesda, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Spark Experience full-time (More than 5 years)

    Pros

    At one time, was the best place I ever worked.

    Cons

    Due to poor sales structures and a CEO who lacked a clear vision the company is no longer in existence.


  6. Helpful (6)

    "Beware of generic reviews"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Spark Experience full-time (More than 3 years)

    Pros

    Recent reviews (from 2017) of this company are fake, as SPARK Experience was sold and is not longer in business.

    At one point in time, SPARK was a vibrant, growing business with real camaraderie amongst employees. As the company grew and expanded capabilities and leadership changed, the company culture became toxic and work product quality eroded.

    Work flexibility (working when/where you work - but doing it all the time) was a nice benefit. It was a good place to learn a lot in a short period of time and take on lots of responsibility.

    Original employee base was smart, talented, and fun.

    Cons

    Some typical agency problems - unrealistic schedules and deadlines, too much work for too few people, no training for junior-level employees (survive the fire or die).

    Leadership was weak and ineffectual. Do you research on the main player at this organization. I would not recommend working for/with him in any capacity.

    Advice to Management

    Grow in courage. Learn to make disciplined decisions. Don't tell lies to your employees or clients.


  7. Helpful (3)

    "Company does not exist since summer 2016"

    StarStarStarStarStar
    • Career Opportunities
    Former Employee - Anonymous Employee in Bethesda, MD
    Former Employee - Anonymous Employee in Bethesda, MD
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Spark Experience full-time (More than 3 years)

    Pros

    Coworkers were great. It was nice while it lasted, but...

    Cons

    ... it didn't last. I guess the management was trying to do too much with too little at some point.

    Advice to Management

    Any review here beyond summer 2016 is suspicious. I can't say what the purpose of these reviews is, but it's weird that Spark is still fishing for applicants given that the company went under.

  8. Helpful (1)

    "Former employee, left pleased with the company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Web Developer in Bethesda, MD
    Former Employee - Web Developer in Bethesda, MD
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Spark Experience full-time (Less than a year)

    Pros

    Positive work environment, good culture, fun space with white board walls, exciting projects.

    Cons

    Salary below industry standard, general working area can be noisy, but it's fun, too.

    Advice to Management

    Keep the positive working environment, continue to take exciting design and research projects.


  9. Helpful (7)

    "Lack of Vision"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bethesda, MD
    Former Employee - Anonymous Employee in Bethesda, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Spark Experience full-time

    Pros

    - Used to be full of great and talented people
    - Great office location for delicious lunches

    Cons

    - Never enough people to put out the constant fires
    - Lack of clear company vision
    - Management completely disconnected from "workers"
    - Communication failure is a constant gripe

    Advice to Management

    I worked for Spark for several years. I left because the company didn't have a focus and seemed to be a design shop one month, a development shop the next, and then a self-proclaimed leader in UX research the next. Most staff meetings centered around the call for better communication. In spring of 2016 most of the staff was laid off due to a "new vision for the company" that the CEO had. It was completely without warning.

    My advice would be work on your communication lines and figure out what you are doing. Don't try to be a "revolutionary innovator" when long term success relies on consistently doing well, and not being "the next big thing." Stick with a focus and stop changing company direction. Listen to your lowest level employees.


  10. Helpful (1)

    "Extraordinary company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Spark Experience (Less than a year)

    Pros

    - The senior management really care about the employees well-being and growth
    - Their website designs and content work are amazing, the best I've ever seen
    - The UX research is cutting edge and they're doing ground-breaking biometric work
    - Great location in Bethesda near restaurants and shops

    Cons

    - Salary not as high as big agencies

    Advice to Management

    - We're growing out of our space!


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