60% would recommend to a friend
(38 total reviews)
87% approve of CEO
Found 38 of over 88 reviews
Updated Sep 16, 2023
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Low pay and unclear directions from some clients" (in 21 reviews)
- "Management is condescending and the only feedback offered is negative." (in 7 reviews)
- "If, like me, you are a very fast typist, a former English teacher and a fan of perfection, you are working way too hard for way too little money and zero appreciation." (in 4 reviews)
Ratings by Demographics
This rating reflects the overall rating of SpeakWrite and is not affected by filters.
- 5.0Mar 21, 2023Customer Service Representative (CSR)Former Employee, more than 1 yearAustin, TX
- Benefits, 401k, etc. - Can be hybride work environment - Constant helpful feedback - Awesome physical work environment
Quite a curve when it comes to the information you learn for the Job and you learn on the Job.
- 1.0Sep 16, 2023Independent Contractor - Legal TranscriptionistFormer Employee, more than 1 yearKansas City, KS
Flexible schedule & work from home.
Cannot reject assigned transcription jobs that are. HORRIBLE, not understandable, etc. The pay is a joke...it doesn't matter if you work 12 hours a day, 7 days a week...and you have 30 years experience in a Legal Assistant role...you will be LUCKY if you earn $1,000 a month, which equates to HALF of minimum wage in Kansas...$7.35....so whomever is leaving reviews that they make $47K a year...it simply IS NOT POSSIBLE. ZERO BENEFITS, ZERO BONUSES, NEVER A KIND WORD FOR YOUR HARD WORK! I SUGGEST THAT GLASSDOOR DOES THEIR RESEARCH INTO SPEAKWRITE TO FIND OUT THE TRUTH +++ what their CLIENTS ARE PAYING THEM FOR 24/7 LEGAL TRANSCRIPTION WORK??! You'll BE shocked. You'll also learn that the $0.005/per word is the maximum & I type 100 WPM ([I learned on an electric typewriter @ 110WPM]. GLASSDOOR, PLEASE CHECK INTO THE FARSE OF $47K yearly, that you get benefits, bonuses, & You'll kill yourself to do a good job thinking you can earn a decent wage. I'm here to tell you...YOU CAN'T.1
- 2.0Apr 14, 2023Legal TranscriptionistFormer Employee
Set your own hours, work from home
If you get a difficult job and try to do a good work for that client, you will lose money. That’s because you’re paid per word. So a nice job with clear dictation and instructions can have the exact same amount of words as a trash job with horrid dictation and unclear instructions, but the latter will yield much lower pay because it will take you three times longer to do it than the former. This also means that while you sit there struggling to get through the awful tape, you are missing out on other jobs that possibly might net a decent per-hour rate when all is said and done. Frustrating!!! It’s really unfortunate that you’re not allowed to reject jobs. If you could, then you would have more control over your pay. Speaking of money, the per-word pay is super low and often converts to an hourly wage of anywhere from $2 to $10 per hour. If they are doing Bonuses to entice typists to log on and work, that rate can work out to be anywhere from $4 to $20 per hour, again, depending on the quality of the audio or PDF file. It’s very difficult to guesstimate how much you will make in a given set block of time due to these variables. If you need a side hustle with minimal pay, this could work for you, but if you need something more consistent in terms of pay, you should look elsewhere.3
- 4.0Aug 29, 2023Transcriptionist/ProofreaderCurrent Employee, more than 10 yearsAustin, TX
More than anything I appreciate the flexibility. 24/7 hours available. Been here 15 years and through many life challenges, state-to-state moves.
Inconsistent pay: Depends on client quality. No potential for growth past proofreader.
- 2.0Sep 6, 2023TranscriptionistCurrent Employee, more than 3 years
convenient hours - work when you can
The proofreaders and pay. You have to type things perfectly for little pay and if you get a proofreader who is super finicky you get warnings against hit. High anxiety environment for horrific pay1
- 4.0Jul 12, 2023TranscriberCurrent Employee
Pick your own hours, work as much or as little as you want; no talking to people on the phones.
Sometimes it's so slow that you ended up logged into work for 8+ hours a day and don't get paid anything.1
- 4.0Dec 14, 2022Freelance ProofreaderFormer Employee
Flexible work hours; interesting work; dependable
Pay is too small for the type jobs done. Also, all jobs include review and comments by professional proofreaders, and it refreshed my memory on proofreading skills when I proofed jobs as a legal assistant working for law firms in Atlanta for 30+ years.
- 5.0Jan 11, 2023TypistCurrent Employee, more than 8 yearsPortland, ME
Set your own schedule. Support team is very friendly and helpful.
The have precise requirements for document production- but they have to in order to keep their customers happy.
- 1.0Jan 4, 2022TranscriptionistCurrent Employee, less than 1 year
Being able to schedule when you want to work--HOWEVER, if you do not schedule a decent amount of hours, you will not get scheduled for the hours you want to work, you must schedule "wish list" hours and those you do not get paid for unless they happen to have a job for you which is RARE!
There are so many to list: 1/2 a cent per word, no seriously that's what they think is fair. After you complete a job, it is sent to a proof reader (I have nothing nice to say about them so moving on), which they only criticize your work and never tell you what you are doing right. The help manual is a joke and is extremely confusing to try to follow. Oh, and sometimes if the client handwrites instructions (which you have to find if they did or not) then that may take precedence or if they verbally give you instructions - that trumps the manual, If there are typed instructions that come with the job - that trumps the manual. The dictations are disturbing content because it is police reports, child welfare follow-ups, or legal documents, which may or may not trump the manual -- I think you get my drift. Oh, and if you have one version of Word on your computer - it will not work because their technology is ancient.5
SpeakWrite Reviews FAQs
SpeakWrite has an overall rating of 3.4 out of 5, based on over 88 reviews left anonymously by employees. 60% of employees would recommend working at SpeakWrite to a friend and 68% have a positive outlook for the business. This rating has improved by 19% over the last 12 months.
60% of SpeakWrite employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated SpeakWrite 3.9 out of 5 for work life balance, 3.4 for culture and values and 2.7 for career opportunities.