Specialty's Cafe & Bakery Reviews | Glassdoor

Specialty's Cafe & Bakery Reviews

Updated January 3, 2019
180 reviews

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3.5
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Specialty's Cafe & Bakery CEO Pau Cortés Valdés
Pau Cortés Valdés
28 Ratings

Employee Reviews

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Pros
  • "Work-life balance is the best industry wide" (in 10 reviews)

  • "No nights, no weekends and closed all major holidays" (in 14 reviews)

Cons
  • "Personally felt a lack of appreciation from upper management for accomplishments" (in 16 reviews)

  • "They cut your hours for no reason or when business are slow for them" (in 5 reviews)

More Pros and Cons

  1. "Great place"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Specialty's Cafe & Bakery full-time

    Pros

    Flexible schedule with nights and weekends off, food is amazing, great locations, room for growth

    Cons

    limited hours, little or no benefits


  2. "DO NOT WORK AT CORPORATE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Specialty's Cafe & Bakery full-time (More than 3 years)

    Pros

    The only Pros are long gone... Yep the people that actually cared about the culture and the employees. So NO PROS

    Cons

    CEO and his "Underlings" need to learn that good people and hard workers make the place a success NOT people that have NO idea about the everyday tasks. Corporate Employees get FREE food Restaurant Employees DO NOT Corp gets BONUSES , HR hires ONLY FRIENDS

    Advice to Management

    Want a great place to work for a lawsuit join the company - guaranteed they will pay you off to keep you quite about what really goes on there

  3. Helpful (3)

    "Management Needs To Take Better Care of Their People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Professional in Pleasanton, CA
    Former Employee - IT Professional in Pleasanton, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Specialty's Cafe & Bakery full-time

    Pros

    Relatively good work-life balance, I worked with people who were passionate and knowledgeable about their work, also worked under bosses who not only had the right combination of skills and knowledge but also showed real trust in their teams and provided appropriate support when needed.

    Cons

    Unfortunately, the leaders I talked about left earlier this year and the newly appointed execs struggled to fulfill those roles, partly because they were not really hired to fill those roles and struggled to learn these roles on the job. But some of them clearly did not know how to manage their teams or even be REAL leaders. As of this time, people who have critical core knowledge of the business continue to leave at an alarming rate. This may be a great opportunity for new members to step in to make their mark, but be careful of the politics in here, especially since some recent new hires were made simply because they were close friends of some executives and were not vetted in a more professional manner. The onboarding and termination process of new and resigning employees is virtually non-existent as the current HR team seems to have priorities other areas and have neglected this key are of employee engagement.

    Advice to Management

    Please take care of your people, listen more to their concerns, have a more open environment where people fear less about reprisals when raising valid concerns or suggestions for improvements. When you take care of your people, the people will take care of the business.


  4. "Front of House Manager"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I worked at Specialty's Cafe & Bakery full-time

    Pros

    Monday to Friday Office hours

    Cons

    Too many processes and checklists to follow, feels like you are being micro-managed


  5. Helpful (1)

    "Great hours, terrible work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Guest Service Representative in Sacramento, CA
    Former Employee - Guest Service Representative in Sacramento, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Specialty's Cafe & Bakery full-time (Less than a year)

    Pros

    Full time hours, weekends off

    Cons

    Complaints about management not taken seriously, very stressful work environment


  6. Helpful (2)

    "Not the best for growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cafe Manager in San Jose, CA
    Former Employee - Cafe Manager in San Jose, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Specialty's Cafe & Bakery (More than a year)

    Pros

    Free food and coffee during shift
    Competitive wages
    Rewarding company events
    Mimic business hours Monday-Friday

    Cons

    Benefits could be improved for employees
    Available career opportunities should be more transparent
    Work can be stressful at times

    Advice to Management

    Performance reviews should be considered for all employees


  7. Helpful (1)

    "General Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Mountain View, CA
    Former Employee - General Manager in Mountain View, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Specialty's Cafe & Bakery full-time (Less than a year)

    Pros

    Fresh product, GREAT comradery, love the team, always a well balanced communication, team is full of energy, and they all enjoy what they do! Great place to work and grow!

    Cons

    None that there are to mention

    Advice to Management

    Continue the great work on developing the team.

  8. Helpful (4)

    "A mixed bag."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Driver in Seattle, WA
    Current Employee - Driver in Seattle, WA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Specialty's Cafe & Bakery full-time (More than a year)

    Pros

    Drivers make good money if catering deliveries are plentiful, but minimum wage when they're not

    Cons

    Management at the regional/corporate level has been particularly disorganized since corporate buyout.


  9. "Great Company! Balanced but challenging!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Manager in Irvine, CA
    Current Employee - Regional Manager in Irvine, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Specialty's Cafe & Bakery full-time (More than 5 years)

    Pros

    I have been with the company for almost 7 years and have seen plenty of changes throughout these years but nothing compares to the changes that are happening now! We have a leadership team now that has made a way for the employee's to have a voice and it is showing in the changes that are occurring. We are gearing up to grow and now is the time for people to jump on board!

    Cons

    This company is not for the faint of heart, we need people who can bring the energy!

    Advice to Management

    Don't lose sight, no matter how big we get that it is the people that make the difference!


  10. "General Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Santa Clara, CA
    Current Employee - General Manager in Santa Clara, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Specialty's Cafe & Bakery full-time (More than a year)

    Pros

    There is tons of opportunity for professional growth at every level through the expansion of the company. The GM pay scale is very competitive. For those who love the restaurant pace, but hate the typical hours, this is hands down the best restaurant concept to work for.

    Cons

    Software tools are in desperate need of an update.