Specsavers Reviews | Glassdoor

Specsavers Reviews

Updated July 9, 2018
268 reviews

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3.1
StarStarStarStarStar
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Approve of CEO
Specsavers Chairman and Managing Director Doug Perkins
Doug Perkins
102 Ratings

268 Employee Reviews

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Pros
  • "Good team to work in, job security, and the prospects of the job" (in 13 reviews)

  • "Director discretion so not comparable to the company as a whole but free glasses" (in 9 reviews)

Cons
  • "Can take you as far as a minimum wage retail job can" (in 17 reviews)

  • "Couldnt trust the members of staff" (in 8 reviews)

More Pros and Cons

  1. "Customer service manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Manager in Portsmouth, VA
    Former Employee - Customer Service Manager in Portsmouth, VA
    Recommends
    Positive Outlook

    I worked at Specsavers part-time (More than 8 years)

    Pros

    Great company, excellent customers care

    Cons

    None that I can think of

    Advice to Management

    I'm a highly motivated, have great customer skill, and am able to adapt to any situation.


  2. Helpful (2)

    "Not a bad company just no loyalty"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Dispensing Optician Manager in Essex, MD
    Former Employee - Dispensing Optician Manager in Essex, MD
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Specsavers full-time (More than 8 years)

    Pros

    Great staff
    Good for oa’s or no experience staff
    Good on site learning with progression to DO or Optom
    Cert 3 & cert 4 - progression courses towards Do

    Cons

    Franchise stores - some poor directors
    No loyalty from directors
    Terrible pay
    Don’t care about patients all about money
    Very pushy on sales

    Advice to Management

    Directors need more training in keeping staff happy
    Happy staff bring happy customers
    Good progression for newbie staff - I’d recommend starting out in Specsavers to get experience then move on

  3. "best job I ever had"

    StarStarStarStarStar
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    -ethnically diverse
    -rewarding
    -great social atmosphere
    -1 hour lunch break

    Cons

    -minimum wage
    -stressful during peak hours

    Advice to Management

    -dont rush the training for new employees


  4. "Demand planning Manager Europe"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Demand Planning Manager Europe in Guernsey, OH
    Current Employee - Demand Planning Manager Europe in Guernsey, OH
    Recommends
    Positive Outlook

    I have been working at Specsavers full-time (More than 5 years)

    Pros

    Family orientated organisation, that cares about its employees. Good benefits and good communication concerning the direction of the company to staff

    Cons

    Although flexible and progressive, a poor record of IT support and system integration within the business, therefore challenges arise over IT/system suppply chain

    Advice to Management

    A more cohesive program/ project roll out, taking into account all strategic areas of the business, in order to drive improvements through more effectively


  5. "Diverse, enjoyable, rewarding work, could provide more thorough training."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Optical Assistant
    Former Employee - Optical Assistant
    Recommends
    Neutral Outlook

    Pros

    Interesting work, good benefits, management tries to be accommodating as much as possible, opportunities for career development.

    Cons

    Could provide more thorough training, minimum wage.


  6. "specsavers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Optical Assistant in Birmingham, England (UK)
    Current Employee - Optical Assistant in Birmingham, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Specsavers full-time (More than a year)

    Pros

    Great team, amazing training plans and progression ladder and learn loads on the job!

    Cons

    Long hours and have to work weekends.


  7. "Lovely place to have worked"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dispensing Optician in London, England (UK)
    Current Employee - Dispensing Optician in London, England (UK)
    Recommends
    Positive Outlook

    I have been working at Specsavers full-time (Less than a year)

    Pros

    Lovely atmosphere, great colleagues, varied job role

    Cons

    Pay coukd be more as job has much responsibility

  8. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in London, England (UK)
    Current Employee - Marketing in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Specsavers full-time (More than 3 years)

    Pros

    Social, fun and challenging place to work. Huge focus on innovation and moving forward

    Cons

    Grey areas between roles. Often difficult to know exactly who does what. Pay is generally lower than the industry


  9. "Great work place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Wantage, England (UK)
    Former Employee - Anonymous Employee in Wantage, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Specsavers full-time

    Pros

    Wonderful team, good training program

    Cons

    No negatives working at this store


  10. "optical advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Specsavers part-time

    Pros

    nice staff , loads of hours available, interesting job.

    Cons

    lots expected from you... pay is not reflected on how much work you have to do.


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