Spectra Ticketing & Fan Engagement Reviews | Glassdoor

Spectra Ticketing & Fan Engagement Reviews

Updated June 21, 2017
27 reviews

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3.6
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Rating TrendsRating Trends
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Dave Butler
17 Ratings

27 Employee Reviews

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  1. "Great People & Fun Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Spectra Ticketing & Fan Engagement full-time (More than 10 years)

    Pros

    I really enjoyed my years there. There were a lot of people who had been with the company forever. Upper management was very people oriented.

    Cons

    It seemed like every few years there were ownership and product focus changes.


  2. "Great Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Email Marketing Manager in Irvine, CA
    Former Employee - Email Marketing Manager in Irvine, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Spectra Ticketing & Fan Engagement full-time (More than 8 years)

    Pros

    Larger company owned by Comcast. People are wonderful, clients are awesome.

    Cons

    Training could be improved. Management structure leaves a lot to be desired. Too much micro-managing.

  3. "Good"

    StarStarStarStarStar
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Spectra Ticketing & Fan Engagement part-time

    Pros

    great staff, good job overall.

    Cons

    The hours can be bad


  4. "Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Spectra Ticketing & Fan Engagement full-time

    Pros

    Fun and engaging work environment. Very agile. Often treated for lunch.

    Cons

    Expensive health insurance premium. Legacy system makes things difficult to maintain and test.

    Advice to Management

    Listening is not enough. Do something about it.


  5. "Good Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Spectra Ticketing & Fan Engagement full-time

    Pros

    Good place to work and wonderful people

    Cons

    too many politics for a small company


  6. "Catering"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Caterer in Charlotte, NC
    Former Employee - Caterer in Charlotte, NC
    Recommends
    Positive Outlook

    I worked at Spectra Ticketing & Fan Engagement part-time (Less than a year)

    Pros

    Fun experience
    Respectful staff
    Very clean

    Cons

    Long hours
    Not the best benefits


  7. Helpful (2)

    "Steady job but no room for growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Spectra Ticketing & Fan Engagement full-time

    Pros

    The hours are flexible and the work is consistent and steady. There is great job security.

    Cons

    You are locked into your department with no room for any real career growth in the company.

    Advice to Management

    Motivate independent projects without manager direction. This will increase innovation rather than smother it.

  8. "Good people, promote from within"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Spectra Ticketing & Fan Engagement full-time

    Pros

    People stay at Spectra for a long time because there are great benefits, flexible schedule, and really good people. We have a unique approach to treating our clients as partners so we have great moments and successes when our clients have those same moments. Promotion from within the company is common.

    Cons

    At times, senior leadership doesn't provide clear goals so projects can take many turns as management struggles to find the right direction. When projects change direction or management makes commitments without understanding the full scope of the commitment, this can lead to long hours/stress.

    Advice to Management

    Before committing to something, make sure that the full scope is understood.


  9. ""Fun Job" = Long hours, very low pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Manager
    Current Employee - Marketing Manager
    Doesn't Recommend
    Neutral Outlook

    I have been working at Spectra Ticketing & Fan Engagement full-time (More than a year)

    Pros

    Cool office environment, summer season is slower, events are fun to be at.

    Cons

    very few people per department, low low pay, not a lot of room for growth, non existent training for employees, high expectations with low investments, atmosphere changing from venue to venue.

    Advice to Management

    invest in your employees more and they will preform better


  10. "Ops Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I have been working at Spectra Ticketing & Fan Engagement full-time (More than 5 years)

    Pros

    Trusted with taking on many projects, most of which are very costly. Gained much experience with hands on learning.

    Cons

    Long hours, work many weekends and holidays, high expectations for balancing multiple projects.

    Advice to Management

    Spreading the workload amongst more senior management members.


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