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Spectrum Brands Customer Service Representative Reviews
Updated Sep 5, 2022
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Found 26 of over 681 reviews
88% Recommend to a Friend
99% Approve of CEO
Found 25 of over 681 reviews
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Recommend to a Friend
Approve of CEO
David Maura
7 Ratings
Ratings by Demographics
This rating reflects the overall rating of Spectrum Brands and is not affected by filters.
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- Current Employee★★★★★
Great Environment and Benefits
Aug 25, 2021 - Customer Service Representative in Saint Charles, MORecommendCEO ApprovalBusiness OutlookPros
Great benefits and pay, friendly environment
Cons
Job can be stressful sometimes
- Current Employee, more than 1 year★★★★★
Needs better pay
Aug 29, 2022 - Customer Service RepresentativeRecommendCEO ApprovalBusiness OutlookPros
Good culture good schedule growth potential
Cons
Low pay super busy understaffed small breaks and lunch
- Former Employee★★★★★
Pros
Benefits and Incentives, Steady and Secure
Cons
Wish transparency and communication was better.
- Former Employee, more than 3 years★★★★★
Inconsistent promotional practices
Sep 10, 2021 - National Account ManagerRecommendCEO ApprovalBusiness OutlookPros
High autonomy in local sales office role
Cons
Promised specific promotion and under-delivered, inconsistent with treatment of male sales reps in the company
Continue reading - Current Employee, more than 1 year★★★★★
Pros
Great place they care for there people, manger and staff are friendly hours are ok retail job except it
Cons
Mangwmwnt can use better training..poor training. Over all it a sink or swim type if situation
- Former Employee, more than 1 year★★★★★
Pros
There are some amazing team members that pull you back when you’re about to run away midday. Free coffee Pretty amazing bonus structure
Cons
Bonus wasn’t worth the management Make a plan with your superiors only to have them act like they know nothing of it and it’s your fault, unless it goes well. (Document everything, it sounds crazy and no I wasn’t fired, but do it) Stress level is WAY to high to be selling toasters and dog treats.
Continue reading - Former Employee, more than 1 year★★★★★
AWFUL PLACE TO WORK
Sep 3, 2020 - Customer Service Representative in Ladera Ranch, CARecommendCEO ApprovalBusiness OutlookPros
There was a delicious cafe in the building.
Cons
The culture here is truly awful. The people who work here have worked here 15+ years and are old and miserable. Everyone is grumpy and the Sales Managers think they are better than everyone else.
Continue reading - Current Employee, more than 5 years★★★★★
Great Company to work for
Dec 5, 2019 - Key Account Manager in Dallas, TXRecommendCEO ApprovalBusiness OutlookPros
Great company, culture, salary, benefits, and long term employer.
Cons
Short sighted management of product development.
Continue reading - Former Employee, more than 8 years★★★★★
No work - life balance. Toxic Environment
Sep 11, 2019 - Account ManagerRecommendCEO ApprovalBusiness OutlookPros
Ability to work without being micro managed. Great people to work with and among. Strong people who have been able to keep this ship afloat. Good products.
Cons
Work life balance did not exist outside of the corporate offices. Management is promoted from within and are all friends, it is not by merit. Some have been promoted either before the interview or without an interview. It has become a very toxic environment over the past 3 years. There has been NO innovation in the Pet, Home & Garden side over the past few years.
Continue reading - Current Employee, more than 1 year★★★★★
Associate National Account Manager
May 17, 2018 - Associate National Account Manager in Bentonville, ARRecommendCEO ApprovalBusiness OutlookPros
Great work environment and upward mobility.
Cons
Leadership is in flux because of recent changes.
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Spectrum Brands Reviews FAQs
Customer Service Representative professionals working at Spectrum Brands have rated their employer with 4 out of 5 stars in 25 Glassdoor reviews. This is a higher than average score with the overall rating of Spectrum Brands employees being 3.7 out of 5 stars. Search open Customer Service Representative Jobs at Spectrum Brands now and start preparing for your job interview by browsing frequently asked Customer Service Representative interview questions at Spectrum Brands.
Customer Service Representative professionals rate their compensation and benefits at Spectrum Brands with 3.9 out of 5 stars based on 25 anonymously submitted employee reviews. This is 10.8% better than the company average rating for salary and benefits. Find out more about Customer Service Representative salaries and benefits at Spectrum Brands.
88% of Customer Service Representative employees at Spectrum Brands would recommend their employer to a friend. This rating has increased by 53% in the past 12 months. Customer Service Representative professionals have also rated Spectrum Brands with a 4.3 rating for work-life-balance, 4 rating for diversity and inclusion, 4.3 rating for culture and values and 2.9 rating for career opportunities.
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