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Spectrum Brands

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Spectrum Brands

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Spectrum Brands Customer Service Representative Reviews

Updated Sep 5, 2022

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Found 26 of over 681 reviews
4.0
88% Recommend to a Friend
99% Approve of CEO

Found 25 of over 681 reviews

4.0
88%
Recommend to a Friend
99%
Approve of CEO
Spectrum Brands Executive Chairman and CEO David Maura  (no image)
David Maura
7 Ratings

Ratings by Demographics

This rating reflects the overall rating of Spectrum Brands and is not affected by filters.

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  1. 5.0
    Current Employee

    Great Environment and Benefits

    Aug 25, 2021 - Customer Service Representative in Saint Charles, MO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great benefits and pay, friendly environment

    Cons

    Job can be stressful sometimes

    Be the first to find this review helpful
  2. 4.0
    Current Employee, more than 1 year

    Needs better pay

    Aug 29, 2022 - Customer Service Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good culture good schedule growth potential

    Cons

    Low pay super busy understaffed small breaks and lunch

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  3. Join the Spectrum Brands team
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  4. 4.0
    Former Employee

    Spectrum Brands

    Jul 26, 2022 - Account Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Benefits and Incentives, Steady and Secure

    Cons

    Wish transparency and communication was better.

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  5. 3.0
    Former Employee, more than 3 years

    Inconsistent promotional practices

    Sep 10, 2021 - National Account Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    High autonomy in local sales office role

    Cons

    Promised specific promotion and under-delivered, inconsistent with treatment of male sales reps in the company

    Continue reading
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  6. 2.0
    Current Employee, more than 1 year

    Poor training

    Aug 19, 2021 - Customer Service Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great place they care for there people, manger and staff are friendly hours are ok retail job except it

    Cons

    Mangwmwnt can use better training..poor training. Over all it a sink or swim type if situation

    1 person found this review helpful
  7. 2.0
    Former Employee, more than 1 year

    Run.

    Jun 24, 2021 - National Account Manager in Saint Louis, MO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    There are some amazing team members that pull you back when you’re about to run away midday. Free coffee Pretty amazing bonus structure

    Cons

    Bonus wasn’t worth the management Make a plan with your superiors only to have them act like they know nothing of it and it’s your fault, unless it goes well. (Document everything, it sounds crazy and no I wasn’t fired, but do it) Stress level is WAY to high to be selling toasters and dog treats.

    Continue reading
    1 person found this review helpful
  8. 1.0
    Former Employee, more than 1 year

    AWFUL PLACE TO WORK

    Sep 3, 2020 - Customer Service Representative in Ladera Ranch, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    There was a delicious cafe in the building.

    Cons

    The culture here is truly awful. The people who work here have worked here 15+ years and are old and miserable. Everyone is grumpy and the Sales Managers think they are better than everyone else.

    Continue reading
    1 person found this review helpful
  9. 4.0
    Current Employee, more than 5 years

    Great Company to work for

    Dec 5, 2019 - Key Account Manager in Dallas, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great company, culture, salary, benefits, and long term employer.

    Cons

    Short sighted management of product development.

    Continue reading
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  10. 1.0
    Former Employee, more than 8 years

    No work - life balance. Toxic Environment

    Sep 11, 2019 - Account Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Ability to work without being micro managed. Great people to work with and among. Strong people who have been able to keep this ship afloat. Good products.

    Cons

    Work life balance did not exist outside of the corporate offices. Management is promoted from within and are all friends, it is not by merit. Some have been promoted either before the interview or without an interview. It has become a very toxic environment over the past 3 years. There has been NO innovation in the Pet, Home & Garden side over the past few years.

    Continue reading
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  11. 5.0
    Current Employee, more than 1 year

    Associate National Account Manager

    May 17, 2018 - Associate National Account Manager in Bentonville, AR
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great work environment and upward mobility.

    Cons

    Leadership is in flux because of recent changes.

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Viewing 1 - 10 of 25 Reviews
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Spectrum Brands Reviews FAQs

Customer Service Representative professionals working at Spectrum Brands have rated their employer with 4 out of 5 stars in 25 Glassdoor reviews. This is a higher than average score with the overall rating of Spectrum Brands employees being 3.7 out of 5 stars. Search open Customer Service Representative Jobs at Spectrum Brands now and start preparing for your job interview by browsing frequently asked Customer Service Representative interview questions at Spectrum Brands.

Customer Service Representative professionals rate their compensation and benefits at Spectrum Brands with 3.9 out of 5 stars based on 25 anonymously submitted employee reviews. This is 10.8% better than the company average rating for salary and benefits. Find out more about Customer Service Representative salaries and benefits at Spectrum Brands.

88% of Customer Service Representative employees at Spectrum Brands would recommend their employer to a friend. This rating has increased by 53% in the past 12 months. Customer Service Representative professionals have also rated Spectrum Brands with a 4.3 rating for work-life-balance, 4 rating for diversity and inclusion, 4.3 rating for culture and values and 2.9 rating for career opportunities.

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Spectrum Brands

198 days ago

Company News
Congratulations to our Blacksburg, Virginia manufacturing plant for taking the top spot in the Manufacturing category of Montgomery County Virginia Chamber of Commerce Best Places to Work list! The plant’s 370 employees produce products from nationally recognized brands like FURminator, Nature’s Miracle, Cutter and Tetra. #TeamSpectrumBrands #BestPlacesToWork
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Spectrum Brands

317 days ago

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For ten years, Spectrum Brands has partnered with Well Aware Nonprofit to bring awareness to water insecurity in Africa. Since the partnership began in 2012, Spectrum Brands has helped fund more than 12 Well Aware projects and enabled more than 45,000 individuals in East Africa to gain clean water. Water insecurity affects millions of people, and disproportionately impacts women and children who are often responsible for collecting water for the family and community. As we celebrate #WorldWaterDay, you can help raise much needed funding for future water projects by participating in #ShowerStrike! Learn more at showerstrike.org.
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Spectrum Brands Photos

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Spectrum Brands photo of: Spectrum Brands World Headquarters Building
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Glassdoor has 681 Spectrum Brands reviews submitted anonymously by Spectrum Brands employees. Read employee reviews and ratings on Glassdoor to decide if Spectrum Brands is right for you.