Spencer Gifts Reviews | Glassdoor

Spencer Gifts Reviews

Updated April 22, 2017
488 reviews

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Full-time Part-time

3.1
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Spencer Gifts President and CEO Steven Silverstein
Steven Silverstein
251 Ratings

488 Employee Reviews

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Pros
  • Relaxed dress code you can pretty much wear whatever you want as long as it isn't offensive or drug related (in 75 reviews)

  • It's a fun, laid back company that seems to be excelling in a market full of closing retail business (in 56 reviews)

Cons
  • Low pay, sometimes hours get cut, minimal room to do work (in 39 reviews)

  • I also felt that I didn't have much of a relationship with any upper management such as the District manager, regional manager, etc (in 37 reviews)

More Pros and Cons

  1. "The Party Place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Egg Harbor Township, NJ
    Current Employee - Sales in Egg Harbor Township, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Spencer Gifts part-time (More than a year)

    Pros

    fun work enviorment, easy going, great team enthusiasm

    Cons

    kids coming in get annoying


  2. "Embraces uniqueness and individuality"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Racine, WI
    Current Employee - Assistant Manager in Racine, WI
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Spencer Gifts full-time (More than 3 years)

    Pros

    You are definitely allowed to be yourself with your style which I absolutely love. I also love that we are able to really interact with our customers and connect with them. It's always a fun party atmosphere.

    Cons

    Everyone under store manager level does not make as much money as they should. Associates are paid decently, but are not offered near as much hours as they should be. Almost all my associates I have worked with always had to get second jobs. Even as a full time assistant manager I'm barely surviving and living a paycheck to paycheck lifestyle. I've only stayed because I love this company, and it breaks my heart that I have to consider employment elsewhere just so that I can afford to live. It's hard to be financially stable when working for this company.

    Advice to Management

    Better pay and benefits for everyone.


  3. "Great atmosphere, meh hours"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Fort Smith, AR
    Former Employee - Sales Associate in Fort Smith, AR
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Spencer Gifts part-time (More than a year)

    Pros

    Very fun
    Great coworkers
    Management that actually listened to complaints

    Cons

    Can't get full-time as an associate and have to wait for a supervisor to leave for even a chance to move up.


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  5. Helpful (2)

    "Store Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Langhorne, PA
    Former Employee - Store Manager in Langhorne, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Spencer Gifts full-time

    Pros

    Rather unlimited dress code which is appealing to their younger sales base.

    Cons

    Very low wages at all levels. Terrible benefits. Zero trust of sales team resulting in routine pocket checks. Only bags permitted in store had to be clear.

    Advice to Management

    Have better incentives for winning monthly contests and broaden your management team so managers are not working open-close shifts due to call-outs. Also, have an "on-call" employee is just inconsiderate to their work-life balance. Be more considerate of wages and benefits and you will begin to see a decrease in theft (unfortunate to say but I believe this to be true for you).


  6. "Not that great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Las Vegas, NV
    Former Employee - Store Manager in Las Vegas, NV
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Spencer Gifts full-time (More than 10 years)

    Pros

    none
    if you'd like a job where nothing you do is good enough, than this job is for you.

    Cons

    Company is the worst.
    Over priced, low quality products.
    Underpaid employees.
    Shrink, it's all bananas'

    Advice to Management

    Have a heart.


  7. "Perfect for Christmas Cash"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Kennesaw, GA
    Former Employee - Sales Associate in Kennesaw, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Spencer Gifts part-time (Less than a year)

    Pros

    Flexible hours and fun work environment

    Cons

    Sometimes customers can be a little annoying, but that's to be expected with ANY retail job.

    Advice to Management

    Don't stress seasonal help about the sales competitions.


  8. "Great company!! Excellent for starting out managers."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Waterford, CT
    Current Employee - Store Manager in Waterford, CT
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    It's a fun, laid back company that seems to be excelling in a market full of closing retail business. Retains employees.

    Cons

    Bonuses are small and salary could be better. More vacation time and sick time could be given within the first year.


  9. Helpful (2)

    "Store Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Nashville, TN
    Former Employee - Store Manager in Nashville, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Spencer Gifts full-time (More than a year)

    Pros

    The atmosphere is great. The products are fun and so are the customers. The benefits are great.

    Cons

    They pay their store managers nothing and expect everything
     The company has NO loyalty and just laid off long time management that made the most money!
    My DSM wanted long hours and days without helping at all, all while complaining at every turn.

    Advice to Management

    You cannot draw in talent by paying nothing. You cannot expect your workers to do everything without proper support.
    You take care of your people and they will take care of the guest.
    Your management has to be observed and certain trends looked at among them. There is high turnover for reasons.

    "People don't leave companies, they leave management"


  10. Helpful (4)

    "Store Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in New York, NY
    Former Employee - Store Manager in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Spencer Gifts full-time (More than 10 years)

    Pros

    None
    15 years ago
    It was a great company, it was like being part of a family
    Now , you're A nameless faceless thing

    Cons

    This company screws everyone over
    They have a loss prevention person
    That thinks everyone is stealing
    But the truth is she stealing time
    Taking 15-20 cigarette breaks today
    And gets paid for it
    The pay is terrible after 20+ years
    As a manager I was making nothing
    My recommendation is to stay clear from this company

    Advice to Management

    Look , learn and listen
    Maybe if you do , the Company has a chance of making it to the next 20 years


  11. "Great in store, bad upper management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Supervisor in Kennewick, WA
    Current Employee - Sales Supervisor in Kennewick, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Spencer Gifts part-time (More than 3 years)

    Pros

    Fun atmosphere, Fun products, Amazing schedule flexability

    Cons

    Lack of higher management, Bad policies, outdated views, noncompetitive pay, terrible employee appreciation.

    Advice to Management

    dont just say you care about your employees, do it


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