Spencer Technologies (Massachusetts) Reviews | Glassdoor

Spencer Technologies (Massachusetts) Reviews

Updated April 13, 2017
45 reviews

Filter

Filter

Full-time Part-time

2.6
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
David Strickler
29 Ratings

45 Employee Reviews

Sort: Popular Rating Date

  1. Helpful (3)

    "Road Warrior position demands up to 1300 miles/wk of driving. Difficult to advance in pay or position."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Communications Technician in Indianapolis, IN
    Current Employee - Data Communications Technician in Indianapolis, IN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Spencer Technologies (Massachusetts) full-time (More than 10 years)

    Pros

    Minimal to no supervision. Very lenient disciplinary policies. HR department is very supportive during times of sickness or injury. Company vehicle, phone, expense/fuel card.

    Cons

    Demanding varying schedule. Travel pay is much too low(minimum wage). No regular performance reviews. Pay raises are few and far between.

    Advice to Management

    Increase travel pay.


  2. Helpful (2)

    "Fine for your first job, but get out after a year"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Oakland, CA
    Former Employee - Anonymous Employee in Oakland, CA
    Doesn't Recommend
    No opinion of CEO

    I worked at Spencer Technologies (Massachusetts) full-time (More than a year)

    Pros

    Working onsite at well-known clients looks good on your resume

    Cons

    Management yields to the opinions (founded or unfounded) of the client, without inspection on their own. I saw employees terminated based on passing comment from client, with zero effort to inspect the situation for the truth or locate other work for the employee. Entirely unrealistic expectations of working schedule - regularly working 12 hour days with no added compensation (salaried employees), no comp time, not even recognition or appreciation from management.

    Advice to Management

    The people who work f


  3. "Don't go there"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Northborough, MA
    Former Employee - Anonymous Employee in Northborough, MA
    Doesn't Recommend
    No opinion of CEO

    I worked at Spencer Technologies (Massachusetts) (More than 5 years)

    Pros

    Great co workers, easy to get along with

    Cons

    No work life balance, work employees to hard with little pay.

    Advice to Management

    Treat your employees better. Happy employees can make everything better. Productivity Clients


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "Bad business practices"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Kingsville, OH
    Current Employee - Project Manager in Kingsville, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Spencer Technologies (Massachusetts) full-time (More than a year)

    Pros

    Co-workers are nice, opportunity to network with clients, work from home opportunities

    Cons

    No job security, constant flux of company finances, over-worked and under paid, 60+ hour work weeks during peak season, little to no administrative support


  6. "Easy money if you know what your doing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Spencer Certified Partner in Kahului, HI
    Current Employee - Spencer Certified Partner in Kahului, HI
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great pay
    Extremely helpful help desk agents
    Challenging tech jobs
    Great outreach to potential clients

    Cons

    Pay takes about 3 weeks to get to you.
    Is not full time, but only when something goes wrong and you have to hustle to fix it.

    Advice to Management

    Make sure customers have a plan for us better.


  7. Helpful (2)

    "Accounting"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accounting Assistant in Woonsocket, RI
    Former Employee - Accounting Assistant in Woonsocket, RI
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Spencer Technologies (Massachusetts) full-time (More than 3 years)

    Pros

    Great people to work with. If you like fast pace this is the place to be. Changes are always happening. People are very outgoing, great and upbeat place to work.

    Cons

    Down side is Managers work too hard for the amount of money given. The higher on the scale you are the less they care about the employees under them.

    Advice to Management

    The owner needs to get off his high horse and pay attention to what's really going on. The managers care and know but don't stick up for themselves nor their employees. The ones that do end up being fired so it's very intimidating to speak your mind. This place started as a small company and is slowly expanding which is great but they need to remember, employees are what makes a company functioning. I was only their for a little over a year and the rate of turnover was extremely high.


  8. "trick pay , trick travel"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Data Communications Technician in Cypress, TX
    Former Employee - Data Communications Technician in Cypress, TX
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Spencer Technologies (Massachusetts) full-time (More than a year)

    Pros

    On site pay is good , company van , paid for tools

    Cons

    Pay is cut down tom $8 on travel , travel insurance up being 60%

    Advice to Management

    Pay better for all the travel


  9. "field service install"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Service Engineer in Minneapolis, MN
    Current Employee - Field Service Engineer in Minneapolis, MN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    They provided van to drive

    Cons

    65,000 miles last year driving, some project manager think they own you work 16 to 23 hour days

    Advice to Management

    treat tech in field better with pay and training, they are in front of your paying customers all the time


  10. "Not bad for a starting technician, get contractor insurance."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Technician in West New York, NJ
    Current Employee - Technician in West New York, NJ
    Recommends
    Positive Outlook

    Pros

    They really go out of the way for there customers, they are Great!

    Cons

    Provide more materials to contractors before sending them to clients sites. Especially trouble calls.

    Advice to Management

    Slow down just a little, do a little more research!. You are going to be good.


  11. "Project Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Worcester, MA
    Former Employee - Project Manager in Worcester, MA
    Recommends

    I worked at Spencer Technologies (Massachusetts) (More than a year)

    Pros

    Great experience to run multiple projects simultaneously. Employees with a strong work ethic will do well in this organization.

    Cons

    Lack of support for project management team. High turn over.

    Advice to Management

    Provide the project team with ample support. Develop a service or product where the company is able to invoice RMC - Reoccurring Monthly Charge.


Showing 45 of 47 reviews
Reset Filters