Spex Chicago Reviews | Glassdoor

Spex Chicago Reviews

12 reviews

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12 Employee Reviews

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  1. "Optical Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Optical Technician in Chicago, IL
    Current Employee - Optical Technician in Chicago, IL
    Recommends
    Neutral Outlook

    I have been working at Spex Chicago full-time (More than a year)

    Pros

    Great technology to work with in pre-testing. Gain experience working with insurance.

    Cons

    Retail environment, upscale eyewear, so depending on the neighborhood, the customers/patients might be nice or might be a nightmare. Often split between two offices, and this company is ALWAYS UNDERSTAFFED.

    Advice to Management

    This depends on who your manager is. You often float between offices as an optical technician, so this is relative. Also, HIRE MORE STAFF.


  2. "Company has been sold - now MyEyeDr"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Home Office in Chicago, IL
    Former Employee - Home Office in Chicago, IL
    Recommends
    Neutral Outlook

    I worked at Spex Chicago full-time (More than 3 years)

    Pros

    Fun coworkers, interesting industry and a lot to do

    Cons

    Pay and benefits below what others in the industry offer

    Advice to Management

    Company has been sold to MyEyeDr

  3. Helpful (1)

    "Chicago's Best? Hmmm ... NOT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Optician in Chicago, IL
    Current Employee - Optician in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Spex Chicago full-time (More than 5 years)

    Pros

    Range of eyewear for patients. Experience working with different tech machines, products in general. Decent previous employee discount . They price match for customers.

    Cons

    Salary differences between all employees are ridiculous . You're either under paid when you really shouldn't be or you're over paid . Upper management could definitely learn how to be more professional.

    Advice to Management

    Equal pay for all.
    Appreciate all your employees for overall effort NOT just for the average sale ticket


  4. "Merger"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook

    I have been working at Spex Chicago full-time (More than 8 years)

    Pros

    Selling high end eyewear and building relationships with clients

    Cons

    Growth potential and bonus structure


  5. "I like Spex! Do I love Spex...?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager
    Current Employee - Store Manager
    Recommends
    Positive Outlook

    Pros

    Pay for opticians and optical technicians is way above industry standard.

    Cons

    The position of store manager os ever evolving, however, store manager salaries and profits sharing bonuses are stagnant.

    Advice to Management

    be vigilant, be enthusiastic!


  6. "Optician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Spex Chicago full-time

    Pros

    Training for those who are new to optical, career path opportunities, committed to high customer service standards, closed on Sundays

    Cons

    Have to work every Saturdays


  7. "Optician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at Spex Chicago full-time (Less than a year)

    Pros

    Coworkers are great and the quality of products is something you can stand behind.

    Cons

    Terrible pay (not competitive with other opticals in the area) and being talked down to by upper management is a regular occurrence.

  8. "Great company with amazing growth opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Optician in Chicago, IL
    Current Employee - Optician in Chicago, IL
    Recommends
    Positive Outlook

    I have been working at Spex Chicago full-time (More than a year)

    Pros

    Dynamic co-workers with positive attitudes. Diversity is welcomed. The owner is actively involved with employees and daily operations. Generous bonus program for sales team.

    Cons

    Team building opportunities are limited due to the widespread geographic location of the 21 retail stores. Annual meeting and summer party are the only events that engage all employees at one time.

    Advice to Management

    Some managers grow their staff better than some. Senior management should cultivate mentoring practices with all managers.


  9. "Overall, it's such a great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accounting Clerk in Chicago, IL
    Current Employee - Accounting Clerk in Chicago, IL
    Recommends
    Neutral Outlook

    I have been working at Spex Chicago full-time (More than a year)

    Pros

    The people are super nice and very welcoming. The company as a whole has a "family" atmosphere to it.

    Cons

    Boring, cubicle workspace. I wish the hours were a little more flexible; for example, have summer hours when we are not as busy.

    Advice to Management

    Upper management definately needs to work.on communication. There are s many things going on at once and not everyone in the company is aware of issues/changes.


  10. "I love working at Spex!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Optician in Chicago, IL
    Current Employee - Optician in Chicago, IL
    Recommends
    Positive Outlook

    I have been working at Spex Chicago full-time (More than 3 years)

    Pros

    Spex is a company made up of creative, intelligent and passionate employees!

    Exceptional co-workers make coming in to work everyday fun

    Great customer service and quality products I can stand behind

    Growing company: career growth and internal promotions

    Continued learning through workshops and certifications

    Great benefits!

    Cons

    Many changes in the past couple of years but they are all being sorted out by employee committees.


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