Spheris Reviews | Glassdoor

Spheris Reviews

Updated April 12, 2017
20 reviews

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Full-time Part-time

3.0
Star Star Star Star Star
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Spheris Chairman & CEO Medquist Robert M. Aquilina
Robert M. Aquilina
1 Rating

20 Employee Reviews

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  1. "Swat team"

    Star Star Star Star Star
    Former Employee - Senior Healthcare Documentation Analyst in Franklin, TN
    Former Employee - Senior Healthcare Documentation Analyst in Franklin, TN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Spheris full-time (More than 8 years)

    Pros

    Excellent pay, excellent managers, everything was great.

    Cons

    Spheris got bought out by MedQuist, and from there everything started to fall apart.

    Advice to Management

    Wish they had not sold themselves to MedQuist


  2. "Excellent place to learn"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sterling, VA
    Current Employee - Anonymous Employee in Sterling, VA
    No opinion of CEO

    Pros

    Work at your pace , opportunity to try something new

    Cons

    could become very busy at times


  3. "it was a good experience."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sterling, VA
    Former Employee - Anonymous Employee in Sterling, VA
    Recommends
    No opinion of CEO

    Pros

    it is a very learning experience

    Cons

    not much growth after few years.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Not a place for expereinced professionals"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - QA Engineer II in Sterling, VA
    Current Employee - QA Engineer II in Sterling, VA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Work culture is very relaxed

    Cons

    Carreer growth is at risk working here

    Advice to Management

    No strategic direction


  6. "Spheris -"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Transcriptionist/Editor
    Current Employee - Transcriptionist/Editor
    No opinion of CEO

    Pros

    Working from home is a definite plus. The company provides the equipment and software necessary to do the job. Another plus is being able to flex your schedule should the need arise.

    Cons

    Compensation at Spheris is poor. I am making less now than I did 9 years ago and working harder. When questioned about possible pay rate increases, the company responds with "work harder and you will make more money." A few years ago we had a good health insurance and vision insurance package but that was changed to less coverage for more money on the employees part. Also, recently the company stopped contributing to our 401-K plan. The company instituted speech recognition with a lower pay rate for SR jobs than transcribed jobs which is totally unfair as the SR jobs often take longer.

    Advice to Management

    Spheris needs to value their employees more and show them they are valued by increasing pay rates instead of decreasing them. Speech recognition pay needs to equal or exceed transcription pay. Spheris is going to lose a lot of good employees if they don't make some changes soon.


  7. "Engineer"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Spheris full-time

    Pros

    Run like a family business

    Cons

    no much of an upside


  8. Helpful (1)

    "IF YOU HAVE ANOTHER CHOICE, DON'T CHOOSE SPHERIS."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Medical Transcriptionist
    Current Employee - Medical Transcriptionist
    Doesn't Recommend
    No opinion of CEO

    Pros

    Equipment and resource programs provided. Flexible hours and working at home. Benefits, even though high medical deductibles, but better than none.

    Cons

    Compensation at Spheris is ridiculously low. I made minimum wage the first 2 years, working very hard. Finally, got up to a decent $12-14/hour, and when the company instituted speech recognition with a lower pay rate for SR jobs, I'm back to around $8 to 9/hour. Lousy pay, in addition to having to be "on call" for holidays when there is no work and having to to take your paid time off if you want to get paid, is tremendously frustrating and discouraging. Also, no pay when the programs mess up, i.e., transcriptist "pay" in lost time and dollars for technical difficulties, and there are many.

    Advice to Management

    I wholeheartedly agree with the person who wrote, "Spheris needs to value their employees more and show them they are valued by increasing pay rates instead of decreasing them. Speech recognition pay needs to equal or exceed transcription pay." You are taking advantage of people who don't have any other choices, i.e. desparate to stay home with children and/or rural employees with not many opportunities, (especially in this economy), and most likely are making a mighty fine living off of us!


  9. "Terrible management turnover. Managers with no experience or knowledge of the work done."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Medical Transcriptionist
    Former Employee - Medical Transcriptionist
    Disapproves of CEO

    Pros

    They pay reasonably well in this field and have benefits.

    Cons

    Poor technical support. Demand for overtime, at one time 4 hours per day mandatory.

    Advice to Management

    Hire people who know what the work requires and are familiar with labor laws.


  10. "Great work place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Leader in Coimbatore (India)
    Former Employee - Team Leader in Coimbatore (India)
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Spheris full-time (More than 5 years)

    Pros

    Professional work culture, learning opportunities, fair treatment

    Cons

    Sometimes too inflexible to business atmosphere, otherwise perfect place

    Advice to Management

    Company is no more


  11. "Lot of opportunities internally"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bengaluru (India)
    Current Employee - Anonymous Employee in Bengaluru (India)
    Recommends
    Positive Outlook

    I have been working at Spheris full-time

    Pros

    Flexibility is a great thing over there. Can come in/stay late as long as you take care of your assignments.
    Transparency
    Flat hierarchy
    Affable people
    Great culture

    Cons

    Nondomain experts at management level

    Advice to Management

    Not much


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