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Found 195 of over 221 reviews
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Technical Account Manager
Being a woman in tech, I only recently started advocating for myself at work about advancement opportunities. Because of this I wanted to ask this question to my male counterparts. When you have 1:1's with your direct reports and talk about career growth / aspirations what is your managers’ response typically? I’d like to gauge how my experience (negative) differs from others. For instance are you met with blockades, enthusiasm, dread, etc?
Top Review Highlights by Sentiment
- "Below average pay and benefits" (in 10 reviews)
- "Leadership here is completely inept." (in 7 reviews)
- "The odds of working for a bad manager are pretty high (sales and media operations seem to have the most problems)." (in 6 reviews)
- "The health insurance is average at best, and the 401k doesn't have matching." (in 5 reviews)
- "They had a big layoff and are outsourcing everything to India and doing bit contracts." (in 5 reviews)
- Former Employee, less than 1 year★★★★★Jul 18, 2022 - Quality Assurance Editor in Austin, TXRecommendCEO ApprovalBusiness Outlook
Management is great about boundaries around your personal life. Several times, senior executives would call out other executives for logging in while on vacation/parental leave/etc for logging in to do work as a way to take the pressure off those downstream. SWZD was work from anywhere before the pandemic, so they have it figured out. Technology package provided by company (mac or pc, monitors, peripherals, etc) along with a stipend for setting up a home office - even if you already have everything. More companies need to copy SWZD's culture to successfully implement a work-from-anywhere or hybrid work environment. They have a "camera on/mic off" policy for large meeting, so I could see that many people were working from their back patio, poolside or other non-home office locations. Plenty of opportunities to get face-time with the CEO, Division VPs & Department heads through virtual "coffee breaks" where they would send Starbucks gift cards, etc to buy you lunch. Weekly 1 to 1 with direct managers along with weekly immediate team meetings meant that you got to know your co-workers and cared about them as people. We used Slack as an instant messenger during the day to ask questions and stay connected with specific streams for project stakeholders and separate streams for silly things like pet pictures and recipes. Their efforts combated the #1 complaint from people who are in love with the office. Other than the monthly town halls, I never had a meeting last longer than 30m (town halls were 45m) and SWZD was really great about not forcing people into useless meeting that made you push your work off into your personal after hours time.
The bulk of business is done during 9-5 Central US so the bulk of meetings might interfere with lunch, etc. SWZD has divisions in India & England, so the work never stops and it's easy to overwork yourself, thinking it's expected. This is probably why the company stresses the importance of disconnecting and not checking emails after hours.
- Former Employee★★★★★Nov 7, 2022 - MarketingRecommendCEO ApprovalBusiness Outlook
Treat you pretty well, nice co workers.
In the pivot stage. Things are changing.
- Former Employee★★★★★Nov 15, 2022 - Chief Executive Officer (CEO)RecommendCEO ApprovalBusiness Outlook
Some good people and flexible working.
Not a real company and no direction.
- Former Employee★★★★★Oct 19, 2022 - Anonymous EmployeeRecommendCEO ApprovalBusiness Outlook
Good benefits and culture; work from anywhere
Lots of change and ambiguity
- Former Employee★★★★★Oct 17, 2022 - Anonymous EmployeeRecommendCEO ApprovalBusiness Outlook
I could fill up this section with wonderful experiences prior to J2 Global's purchase and the hiring of new leadership.
The new head honcho came in over the summer telling us he was a "poop umbrella" (he said the other word of course, but keeping it PG here). What he meant was that he was going to protect us from corporate and constantly said there'd be no layoffs, but in fact, more hiring. He was instead just a poop umbrella in terms of not being a very good shield, or maybe just a liar. They had a big layoff and are outsourcing everything to India and doing bit contracts. I really feel bad for the IT pros who rely on Spiceworks to advance their careers, they are no longer cared for and what is being given to them is no longer personal, researched, or well thought out.Continue reading
- Former Employee, more than 1 year★★★★★Nov 2, 2022 - Lead Generation SpecialistRecommendCEO ApprovalBusiness Outlook
This was the best company I ever worked for! Amazing people, great benefits, enjoyable work, work from literally anywhere, great company culture, felt taken care of and appreciated. That was all before the switch to J2 Global
After new leadership and internal changes, everything went to hell. Amazing employees that had given so much to this company for years were thrown to the dogs. Laid off an entire department and multiple people from other departments and outsourced everything to India. Made us feel like they cared for their employees and then showed their true colors. This company will not value you in the long run and will replace you in the blink of an eye with someone from India. Avoid at all costs!Continue reading
- Former Employee, more than 1 year★★★★★Oct 7, 2022 - Marketing & SalesRecommendCEO ApprovalBusiness Outlook
- Remote work and unlimited PTO - Good coworkers - Good benefits: health insurance, 401K with matching - Randomly announced company-wide days off i.e. celebrating the anniversary of women's suffrage
Products are boring, no one really understands what they're selling, and clients are dropping off in search of greener pastures. The company has made multiple acquisitions but allocated marginal raises to employees - not to mention the teams in India are paid far below the market rate. The pace is fast, as it is with many organizations, but it has a frantic, disorganized energy that is unique to SWZD. As another reviewer stated, leadership is laughable, constantly panicking and changing strategies, which forces teams to work at unrealistic and unsustainable speeds. But the most disappointing thing is the nosedive taken by the company culture. Leadership often states that their direct reports' salaries aren't the most important thing but rather "the friends we make along the way." And if you're on the Sales side, be wary of interactions with the CRO: some days, your meetings will feel calm and constructive, but others will be peppered with insensitive jokes, yelling, and cursing. The Sales org has become a Boys Club and unfortunately, sexually harassing comments have become commonplace. You can find something better.Continue reading
- Former Employee★★★★★Oct 22, 2022 - ManagerRecommendCEO ApprovalBusiness Outlook
Work remote I guess? Not that it matters. They won’t hire you unless you live in India
This company is an absolute dumpster fire. Avoid at all costs. They have no idea what they are doing and are in full panic mode. They laid off the entire team in charge of making sure they company makes money with absolutely no contingency plan. They are outsourcing all jobs to India and have absolutely nothing to separate or stand out from competitors. Sales has no idea what they are selling and leadership is a total joke. People just cashing checks. Sinking ship. Avoid avoid avoid.Continue reading
- Former Employee, more than 5 years★★★★★Sep 16, 2022 - Anonymous EmployeeRecommendCEO ApprovalBusiness Outlook
A lot of the people are great and want things to work out. Originally saw myself being with the company for 10+ years.
Leadership - bloated, unwilling to change for the better and not open to new ideas. Outsourcing instead of trying to retain talent. Not even trying to hide that hiring in India is preferred to keeping current talent or hiring in regions with already established teams. Even though they are saving a lot of money hiring in India, they are still paying way less than they could in the India market, leading to turnover and a lot of people bailing before start date for better offers. A lot of knowledge and talent was lost and it was acknowledged that a lot of the same concerns about individuals and leaders were consistently being brought up in exit interviews, but nothing changed.Continue reading
- Current Employee, more than 1 year★★★★★Jul 25, 2022 - SalesRecommendCEO ApprovalBusiness Outlook
Options but now the stock is cratering.
Leadership here is completely inept. Read the other negative reviews. They don’t understand the market nor how to lead, so of course the company is down 50% year over year and unable to deliver on product. You will get stabbed in the back for pointing out the obvious. Also the pay is horrible.Continue reading
Spiceworks Ziff Davis Reviews FAQs
Spiceworks Ziff Davis has an overall rating of 3.5 out of 5, based on over 221 reviews left anonymously by employees. 58% of employees would recommend working at Spiceworks Ziff Davis to a friend and 51% have a positive outlook for the business. This rating has decreased by -13% over the last 12 months.
58% of Spiceworks Ziff Davis employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Spiceworks Ziff Davis 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.1 for career opportunities.