Spirit Airlines Reviews | Glassdoor

Spirit Airlines Reviews

Updated May 18, 2018
254 reviews

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3.4
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Spirit Airlines President & CEO Robert Fornaro
Robert Fornaro
51 Ratings

254 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "CSA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Spirit Airlines full-time

    Pros

    Fastly Growing and expanding and changing. Evolving

    Cons

    We only fly to the Latin countries and not Europe as of now.


  2. "Customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Spirit Airlines part-time

    Pros

    Great people that are willing to help

    Cons

    Need more attempts on test

  3. "Facilities Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Facilities Supervisor in Miramar, FL
    Former Employee - Facilities Supervisor in Miramar, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Spirit Airlines full-time (More than 10 years)

    Pros

    Great people, benefits and managers.

    Cons

    Being on call 24 hrs


  4. "Customer Service"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Spirit Airlines full-time

    Pros

    Growing company. Great flight benefits.

    Cons

    Lack of advancement and compensation


  5. Helpful (1)

    "Flight Attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Miramar, FL
    Current Employee - Anonymous Employee in Miramar, FL
    No opinion of CEO

    I have been working at Spirit Airlines full-time (More than 8 years)

    Pros

    Company is focusing more on both customer and employee appreciation.

    Cons

    Company is growing rapidly, other departments need to grow at the same rate.


  6. "Customer Service Agent"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Spirit Airlines part-time

    Pros

    Good company to work for.

    Cons

    Need better pay for employees.


  7. Helpful (1)

    "Great Comany"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Supervisor in Pittsburgh, PA
    Current Employee - Customer Service Supervisor in Pittsburgh, PA
    Recommends
    Positive Outlook

    I have been working at Spirit Airlines full-time (More than a year)

    Pros

    Lots of great people & very diverse

    Cons

    I hate the bad reputation

  8. "Part-Time Customer Service Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Supervisor in North Canton, OH
    Former Employee - Customer Service Supervisor in North Canton, OH
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Spirit Airlines part-time (Less than a year)

    Pros

    Helping People get to their destinations and revealing the ins and outs of travel, to include bag fees.

    Cons

    My location ended up having split shifts which caused a lot of employees to leave for other jobs.

    Advice to Management

    Having straight shifts is an advantage to always having the ticket counter open to book travel.


  9. "Worst company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Spirit Airlines full-time (Less than a year)

    Pros

    The only pro is flight benefits for your family, even it is very hard to use since the airlines almost always full. Good health insurance.

    Cons

    Health insurance is good, however is very expensive.
    Payroll department is very extremely bad, I worked there for many years and the company has make lots of mistakes on your paycheck. In the past 2 month I did not get paid at all ($ 0.00) at schedule pay date because they make errors, and you do have to fight for your paycheck. If you do not fight for your paycheck then you lost it.

    You working with minimum rest. Being a flight attendant is no longer glamorous job. You get to your destination, 8 out of 10, you have to go straight to bed. You work 12 hours a day, and only get paid your flight time, your flight time start when the door is closed to the door is open. Delays, etc you will not get pay.

    Advice to Management

    Treat your employees right, and they will treat your guest nice.


  10. "No chance for growth, there are changes daily"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Luggage Resolution Coordinator in Miramar, FL
    Former Employee - Luggage Resolution Coordinator in Miramar, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Spirit Airlines full-time

    Pros

    - Free flights .. sort of .. lucky if your position is remote and that you can work from home
    - food truck Thursday’s

    Cons

    - flights may be free but you’re standby
    - discounts are just the same as Expedia
    - can’t trust too many in management
    - rules are always changing on a weekly basis
    - they lie and tell you there’s opportunity for growth but there isn’t, they want to keep you where you are in fear of you bettering yourself
    - low pay
    - often get flack because it’s a terrible airline
    - management pretends to welcome new ideas but always shoots them down
    - so much more .

    Advice to Management

    - listen to the actual ideas that can be implemented to help change things
    - pay us more
    - don’t shoot down other thoughts, comments and concerns
    - people with credentials should be paid more
    - don’t have favoritism
    - treat everyone fairly
    - stop changing rules and criteria on a daily basis it makes it hard to be on one accord


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