Spirit Airlines Reviews | Glassdoor

Spirit Airlines Reviews

27 reviews

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5.0
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Spirit Airlines President & CEO Robert Fornaro
Robert Fornaro
5 Ratings

27 Employee Reviews

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Pros
Cons
  • Need to better with internal customer service (in 11 reviews)

  • low pay for the flight attendants (in 10 reviews)

More Pros and Cons

  1. Helpful (2)

    "Flight Attendant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in Fort Lauderdale, FL
    Current Employee - Flight Attendant in Fort Lauderdale, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Spirit Airlines full-time (Less than a year)

    Pros

    Flight and Health Benefits. You are also able to pick up extra work on your days off.

    Cons

    Being on reserve and not knowing where you are going. Your first year is very inconsistent.

    Advice to Management

    Management does the best they can. They are actually very good.


  2. "Great experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in Dallas, TX
    Current Employee - Flight Attendant in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very professional with employees as well as progressive. Wonderful hotels, strict on professional appearance. Very well trained and well supported.

    Cons

    Sometimes the communication could be a little bit better. Other than that, they are very few cons. It's always corporate culture.

  3. Helpful (1)

    "Working for Spirit Airlines"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Fort Lauderdale, FL
    Current Employee - Anonymous Employee in Fort Lauderdale, FL
    Recommends

    I have been working at Spirit Airlines part-time (Less than a year)

    Pros

    Meeting new people and feels good helping them. Traveling benefits

    Cons

    Angry passengers and mandatory overtime


  4. "Fun Place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Scheduler in Miramar, FL
    Current Employee - Crew Scheduler in Miramar, FL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Relaxed Atmosphere. Fun People and a rapidly growing company.

    Cons

    The Health insurance is very expensive and has a high deductible.


  5. "Great experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in Hialeah, FL
    Current Employee - Flight Attendant in Hialeah, FL

    I have been working at Spirit Airlines (More than a year)

    Pros

    Good for people who want to earn customer service experience and travel the world

    Cons

    Company has to get their scheduling together


  6. "Line engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Line Engineer in Detroit, MI
    Former Employee - Line Engineer in Detroit, MI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Spirit Airlines full-time (More than 5 years)

    Pros

    Free travel, good staff and good airlines. It's the best growing company at US these years, cheap tickets and everything

    Cons

    No cons that I can think of. Maybe the salaries are not very high and not that competitive compared to the others.


  7. "Up and coming star"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Captain in Chicago, IL
    Current Employee - Captain in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Spirit Airlines full-time (More than 3 years)

    Pros

    Great management, new, well maintained airplanes, stellar business model, excellent colleagues and flight crew, especially pilots. Have to give a shout out for a very helpful HR department , too.

    Cons

    Underpaid flight crew, but I think that will be changed in upcoming contract negotiations. Company is growing so fast that there are some kinks to work out, but if they work them all out, Spirit will be a powerhouse for years to come.

    Advice to Management

    Make sure to pay your flight crew well. We are the face of the organization and a airplane incident can be way more costly than our salaries. You want to make sure you keep the best.

  8. Helpful (19)

    "Company is growing like crazy! Ability to make a lot of money, Very Flexible schedule, AMAZING benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in Las Vegas, NV
    Current Employee - Flight Attendant in Las Vegas, NV
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Spirit Airlines full-time (More than 3 years)

    Pros

    - Company is growing like crazy so you will have high seniority in a short time which is so uncommon in the airline industry ( seniority is everything in the airline industry)
    - Currently have 70 planes but Spirit just purchased 130 more.
    - Great Travel benefits (Travel on pretty much any airline not just spirit for free on standby, some family members also fly for free on other airlines for a small fee)
    - VERY FLEXIBLE, Once you get your monthly schedule you can get rid of as many assignments as you want or add or trade them online (theres no limit) perfect for someone who is in school or has another job.
    - Brand new, Spacious Airbus airplanes.
    - The job is so easy because there is no first class or complimentary beverage services so you run through the cabin offering stuff for sale and then have the whole flight to chill. (perfect for someone thats in school or studying)
    - Very strong union
    - Have various bases that are really easy to get into (Bases in order from most senior to junior - Detroit, Fort Lauderdale, Las Vegas, Atlantic City, Dallas, Chicago)
    - One of the best insurance plans for the airline industry. (I only pay 25$ a month for full Dental, Vision, Health and Medical)
    - AWESOME co workers (Most are younger people since its a newer airline)
    -Pay Raise coming soon
    - Spirit puts its flight attendants and pilots in some of the best hotels. (Even better then some of the international airlines)
    -Rarely see management
    - One of the most profitable airlines.
    - Flights go by smoothly because we charge for bags so theres no fuss about carry on items.
    -Ability to make a lot of money (By Onboard sales commission, Credit card advertisements...ect.)

    Cons

    - Passengers don't understand the business model so they tend to complain, thus causing Spirit to have a bad reputation.
    - Only flies in North America (not to Europe or Asia)
    - Don't always have the supplies at hand when needed (like Ice Scoops, or air freshener)
    - Because the union is so good there are some bad apples that are still around that should have left such a long time ago
    - Management is so small so its hard to get a response or get in contact when necessary.
    - Airplanes don't get cleaned like they are supposed to by the airports so you end up cleaning the cabin usually.
    - You usually have to fly on other airlines when traveling personally because the flights are always so full
    - No Commuter Clause

    Advice to Management

    Make our business model known to customers so they aren't shocked by the fees.


  9. Helpful (2)

    "Customer service agent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Agent in Fort Lauderdale, FL
    Former Employee - Customer Service Agent in Fort Lauderdale, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Spirit Airlines full-time (More than a year)

    Pros

    Benefits to travel, discounts, dental and medical, personal growth

    Cons

    time off was not that great...


  10. Helpful (5)

    "Great company to work for, growing rapidly! They treat inflight employees very well! Amazing co workers!!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in Las Vegas, NV
    Current Employee - Flight Attendant in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Spirit Airlines full-time (More than 10 years)

    Pros

    - One of the best contracts in the airline industry.
    - We sell beverages inflight so you don't have to put up with customers that "expect service"
    - Commission on all sales
    - Job Stability.
    - Great benefits.
    - You don't sit on reverse long (typically 6 months to a year)
    - Everyone is young and energetic and fun to work with!
    - Management is very kind, they have an open door approach.
    - Company is growing like crazy
    - You have the potential to make a lot of money (inflight drinks commission, credit card applications, ect...)
    - Amazing union.
    - Super nice hotels.
    - Brand new, flight attendant friendly Airbus 319, Airbus 320 and Airbus 321 jets.

    Cons

    - Since the company is growing like crazy there are some minor growing pains
    - Lack of ice in some airports
    - it can be hard to fly for free since the flights are always full.
    - Most gate agents are unhappy.

    Advice to Management

    Keep up what you do! However I wish there was more advertising.


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