Splunk Reviews | Glassdoor

Splunk Reviews

Updated November 11, 2017
241 reviews

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3.5
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Doug Merritt
84 Ratings

241 Employee Reviews

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Pros
  • Sometimes fast paced, but good work life balance (in 17 reviews)

  • Great product, our customers love our product and that makes our jobs a lot more enjoyable (in 24 reviews)

Cons
  • growing pains as current growth is crazy (in 11 reviews)

  • In a growing company, growing companies have pains, to be expected (in 7 reviews)

More Pros and Cons

  1. Helpful (5)

    "Look under the covers."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Splunk full-time

    Pros

    Potential is huge.
    Product is awesome.

    Cons

    Execution to initiative is poor. No accountability.
    Politics abound.
    Middle and some upper management incompetence - no experience.

    Advice to Management

    Open your ears and your eyes.


  2. Helpful (8)

    "Stay away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in San Francisco, CA
    Current Employee - Senior Software Engineer in San Francisco, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Splunk full-time (More than 3 years)

    Pros

    Has a large market share and won't go away any time soon

    Cons

    Management is clueless about actually people management. Talking and grandstanding is valued over actually getting things done. Every meeting is a chance for people to put on a show and play politics. A typical meeting is about 3+ managers/directors talking about what work needs to be done and one (if lucky two) engineer who will actually do the work. Politics at the manager level is brutal where everyone is fighting for headcount, and managers try to quietly poach top performers (even though they aren't supposed to). Teams dislike each other and think they are the only ones overworked while everyone else is lazy/incompetent.

    Executives are dishonest about what is going. They claim they want to attract world class talent yet average compensation has been going down year after year. They claim Splunk is an engineering/products company, but look at the actual investments (public financial statements) in R&D/engineering vs. sales/marketing. They claim we are doing well and finances are great, yet perks and amenities are going away (reduction in health insurance benefits, can't even order enough food on free lunch Mondays for everyone, soda machines broken for months, minimum years required for new laptops increasing). The executives don't care at all about the engineers. To executives, engineers are just a bunch of replaceable geeks, cogs in the machine.

    The best description of this place and its culture is Microsoft under Steve Ballmer.

    Advice to Management

    Do some basic research about what makes engineers productive. Don't repeat the mistakes other companies have made.

  3. Helpful (9)

    "Passive Aggressive Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Splunk full-time

    Pros

    Pays decently well, good snacks, strong belief in the product

    Cons

    Splunk middle management can be characterized by sociopaths with superiority complexes. Don't expect to be treated as a person, but rather as a source of technical ability to make your manager look good in front of higher ups. Several of the managers I've had have superiority complexes, even though many of them have not even done the type of work that the employees they manage are doing. People toot their own horns way too much, trying to climb on top of each other instead of trying to get things done. My manager would boast in every chance that he got, even if about something that was tangential/only slightly related to the topic being discussed.

    Advice to Management

    Little incentive gimmicks are not going to make your employees happier, and they're not going to make employees believe that you genuinely care about them. Promote people to management if they actually care about BOTH the product and the employees working on it, not just if they've been at the company for more years than anybody else.


  4. Helpful (11)

    "Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Splunk full-time

    Pros

    Product is still paying for the bills. Will likely for few more years.

    Cons

    Seems the management has decided to go on a suicidal path. They are planning to build something new. Hired some proven failed( possibly fired as well) execs from a failed company called Yahoo. Elevating nondescript people and forcing old proven leaders to put in papers.

    Advice to Management

    Don't fire core people. None of the successful companies in world has done that. Don't hire and millions of RSU's to failed people.


  5. Helpful (11)

    "Admin"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Splunk full-time

    Pros

    You still see some good people, who may go away from here.

    Cons

    - Hiring upper management on friendship.
    - Micromanagement
    - New Directors are ruining Splunk life
    - No proper Scope and Goal

    Advice to Management

    Love your employees, they would love you back and they would make you more money. There should be validation on how boss behaves with his employees.
    I'm missing my whole life here, going away soon from here.


  6. Helpful (14)

    "Political, hierarchical, & losing context"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Splunk full-time (More than 5 years)

    Pros

    Great location in SF/SR, good perks, and benefits.
    Plenty of good work that needs to be performed, not saturated in terms of quality of work.

    Cons

    Gotten very political and top heavy. A low focus in involving team for making any decisions and lack appreciation towards the ideas of the team. folks have joined from outside to fill the role at senior management level without having the experience to execute as per the JD. Loosing strategy and good people during the course of time.

    Advice to Management

    Please start looking into the feedback from the teams below L2's.


  7. Helpful (7)

    "Mixed bag..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Corporate in Remote, OR
    Current Employee - Corporate in Remote, OR
    Neutral Outlook
    No opinion of CEO

    I have been working at Splunk full-time (More than 5 years)

    Pros

    Product still works pretty well compared to legacy technology sold by other vendors. If you are an "A" player in sales and have an "A" player account list, you can earn a lot of money.

    Cons

    Product org, in combination with strategy team, has missed the boat. Should have industry specific solutions by now for healthcare, financial services, life sciences that emphasizes what you can do with the data, not just collecting the data and figuring it out on your own. Why not a Splunk MSSP to drive another revenue channel? Still basically selling the same capabilities that we were several years ago. If you did not come from salesforce.com, be prepared to be painted with the "you don't know anything" brush, given that's where so much of the leadership has come from. Culture, whatever that really means, is 100% different than it was a few years ago.

    Advice to Management

    The entire success of the company has been linked to getting to $5 billion and beyond, but none of the companies who've achieved that have done it on the back of a single solution, no matter how flexible it is. Start holding product team and strategists to producing what's necessary to get there. Also figure out, once and for all, how to enable partners to support the entire sales cycle, as you can't simply keep adding heads and expect to retain good people.

  8. Helpful (12)

    "Lost in Transformation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Engineering Manager in San Francisco, CA
    Current Employee - Senior Engineering Manager in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Splunk full-time (More than 5 years)

    Pros

    Free breakfast/lunch every week, stocked kitchen, good product, good market share in is specialized domain.


    Cons

    Very cliquey culture. If you are not part of a clique, good luck!


    Constant reorganization wasted tons of time in product organization.


    2016 was a year of interim CPO, it was chaotic at best.


    But 2017 was even worse, the whole engineering organization came to a halt. The BS around Phoenix is appalling and tons of really good people (doers) left as a result. To make it worse, CPO doesn't really care, actually he uses it as an opportunity to get rid of the old timers and dissidents.

    Also, the compensation package for engineering is severely lagging behind current industry standards. Executives might have paid the lip service to attract "world class talent" but it is not being reflected in any way in the pay structure.

    Advice to Management

    Make changes fast, don't drag it over 2-3 years as opportunities in the market place don't wait that long for any company to figure it out.


    Put the money where the words are. Stop the practice of only paying lip service to attracting world class talent. The compensation package offered by the company doesn't have the ability to attract world class talent. If anyone believes in it, they would either be smoking too much or out of touch with the reality.


  9. Helpful (1)

    "Technical Writer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Writer in San Francisco, CA
    Current Employee - Technical Writer in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Splunk full-time (Less than a year)

    Pros

    The majority of the people that work here are smart, dedicated, very genuine, and usually have a great sense of humor.

    The product is awesome and the customer base almost fanatical, which makes working them a blast.

    The logistics:
    - an actual, honest, and transparent drive for diversity in the workplace
    - great SF office with stocked kitchen on every floor
    - lots of autonomy
    - lots of time off
    - generous RSU re-ups
    - generous bonuses that are available to everyone (dependent upon company and individual performance)
    - bar on the top floor
    - spontaneous parties
    - cool schwag

    Cons

    There is a lot of organizational change happening which is difficult to navigate for those that have been here to watch the company grow from 300 to 3000 employees in just a few, short years.

    Advice to Management

    Please try to keep striving for the balance between the start-up, disruptive culture and the challenge of adjusting to a necessary maturity as the company grows.

    "Disruptive" is one of Splunk's main tenants. Let's keep on the knife's edge of our industry and continue to grow our product offering in dynamic ways that put us ahead of the competition.

    I think we're doing a great job keeping our customers happy and engaged.


  10. Helpful (13)

    "The thrill is gone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Splunk full-time (More than a year)

    Pros

    Smart colleagues
    Great snacks
    Beautiful SF office

    Cons

    Recent hires have populated the C-suite with execs who specialize in short, do-nothing, "fail and flee" stints at big-name companies. No surprise that Splunk lacks leadership, and is rapidly squandering its advantage in a market it created. At the IC and middle-management level, the talent level is impressive across the board. Yet the overall lack of leadership means that these folks' efforts go for naught. Office politics is suffocating, but very little gets done - as evidenced by the product, which has barely changed in years. The smart and ambitious are already leaving.

    Advice to Management

    My advice is to the board: Sell to an acquiring company that will bring in leaders with a track record of shipping strong product, and meeting meaningful business goals.


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