Sport Chalet Reviews | Glassdoor

Sport Chalet Reviews

Updated April 24, 2017
237 reviews

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Full-time Part-time

2.7
Star Star Star Star Star
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Recommend to a friend
Approve of CEO
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Mark Walsh
33 Ratings

237 Employee Reviews

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Pros
  • The great people and the pro deals with partnering companies (in 42 reviews)

  • perks like free rentals and free ski days (in 19 reviews)

Cons
  • Schedule varies week -2- week, pushing Credit Cards is all that matters (in 19 reviews)

  • No raises, dealing with rude customers, low pay (in 19 reviews)

More Pros and Cons

  1. "Some of the best working years of my life"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate, Divemaster in Temecula, CA
    Former Employee - Sales Associate, Divemaster in Temecula, CA
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Sport Chalet part-time (More than 8 years)

    Pros

    Great benefits, always a welcome working atmosphere, somewhat flexible hours, allowing a great deal of working knowledge about a variety of sports.

    Cons

    Not much room for advancement, turnover is somewhat high in both associate and management. Towards the end, you could tell it was more about money rather than customer service and employee knowledge, which was opposite when the company started.

    Advice to Management

    Care more about your employees and not so much about the almighty dollar. If you take care of your employees, everything else will fall into place.


  2. "Good Company, Too Much Competition"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Pleasanton, CA
    Former Employee - Sales Associate in Pleasanton, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Sport Chalet part-time (More than 3 years)

    Pros

    -Good Perks, employee discounts
    -Great co-workers, generally happy atmosphere

    Cons

    -Regional Management was good in theory but repetitive in practice.
    -Company went under because they couldn't adapt to technology and the changing push towards online markets and competitor pricing.

    -no pay raises or part time employee benefits

    Advice to Management

    -More training for employees, could have offered more upward mobility opportunities.


  3. "What you would expect of a retail job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Long Beach, CA
    Former Employee - Sales Associate in Long Beach, CA

    I worked at Sport Chalet part-time (More than a year)

    Pros

    - good group of coworkers, mostly outdoorsy/active people who are fun to work with
    - decent perks such as discounts for local lift tickets

    Cons

    - very salesy feeling, you were told to always push stupid upsales like protection plans and credit card applications
    - management was constantly changing, most of them incompetent


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  5. "Sad"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bike Department Manager in Chandler, AZ
    Former Employee - Bike Department Manager in Chandler, AZ
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Sport Chalet full-time (More than 3 years)

    Pros

    People, discounts, training, benefits, like my jobs

    Cons

    No raises, dealing with rude customers, low pay

    Advice to Management

    They were mostly good


  6. "Cashier head/ Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Henderson, NV
    Former Employee - Anonymous Employee in Henderson, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sport Chalet full-time (Less than a year)

    Pros

    The overall atmosphere was extremely friendly and accepting of new people. From the day I started I was treated with respect and earned the trust of my managers to eventually help lead the store

    Cons

    There were no real cons to this job


  7. "There til the end"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Department Head in Redlands, CA
    Former Employee - Department Head in Redlands, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sport Chalet full-time (More than 10 years)

    Pros

    Fellow employees, what we sold, most of the customers who had an interest in what we were offering

    Cons

    Best is used and screwd us

    Advice to Management

    Know what the other hand was doing


  8. "general manager"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sport Chalet full-time (More than 8 years)

    Pros

    cool environment, fast paced, great customer base and fun workplace. Product lines are great and pro deals are also very good.

    Cons

    new PE firm destroyed the company with weak inventory and labor cuts that alienated customers and drove them away.

    Advice to Management

    Too late for any advice as this great company went out of business in the summer of 2016 due to incompetent ownership.


  9. "Speaks for itself"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Mission Viejo, CA
    Former Employee - Sales Associate in Mission Viejo, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Sport Chalet (More than a year)

    Pros

    Quality work experience in retail industry

    Cons

    Poor management, poor salary, poor training and low incentives


  10. "customer service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front End Manager in Chico, CA
    Former Employee - Front End Manager in Chico, CA
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Sport Chalet (More than 3 years)

    Pros

    great benefits works with your schedules

    Cons

    went out of business bankruptcy

    Advice to Management

    new job


  11. "working here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Porter Ranch, CA
    Former Employee - Sales Associate/Cashier in Porter Ranch, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Sport Chalet part-time (Less than a year)

    Pros

    easy hr great benefits and pay for entry level job

    Cons

    real strict when it comes down to money if some goes up missing they question you even if you had nothing to do with the money going missing not flexible schedules


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