Sportime Reviews | Glassdoor

Sportime Reviews

Updated May 29, 2017
18 reviews

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18 Employee Reviews

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  1. "The changing face of Sportime"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mamaroneck, NY
    Current Employee - Anonymous Employee in Mamaroneck, NY
    Recommends
    Positive Outlook

    Pros

    Fun, relaxed and friendly environment to work. A family atmosphere!

    Cons

    Outdoor courts in the summer-when is RAINS!


  2. "Long hours, high earning potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tennis Pro in New York, NY
    Current Employee - Tennis Pro in New York, NY
    Recommends
    Neutral Outlook

    I have been working at Sportime full-time

    Pros

    - potential for growth
    - team mentality

    Cons

    - long hours (weekends included)
    - demanding schedule/clients

  3. "Former employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Former Employee in New York, NY
    Former Employee - Former Employee in New York, NY
    Recommends
    Neutral Outlook

    I worked at Sportime (More than 3 years)

    Pros

    Very professional organization
    5-star customer service
    Culture of excellence
    Good career growth potential given the industry

    Cons

    Too corporate
    Overly focused on the numbers
    Should invest more in talent
    Too much time spent on administrative work for central office

    Advice to Management

    They are spending too much time treading water and do not have enough talent going out into the marketplace to form partnerships within the community.


  4. Helpful (1)

    "Tennis Pro Hell Hole"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tennis Coach in New York, NY
    Former Employee - Tennis Coach in New York, NY
    Doesn't Recommend
    Positive Outlook

    I worked at Sportime full-time (More than 3 years)

    Pros

    Great facilities, well-equipped gym, decent pay if you can negotiate your hourly rate.

    Cons

    Very hierarchical, extremely high turnover rate, management calls tennis pros 'automatrons' for good reasons. No advancement hopes for women no matter how good of a coach you are. Disregard for core benefits - hard to afford health insurance, no paid time leave, disregard for pros time or status as a human being.

    Advice to Management

    Keep up the good work, that huge loan you took is going to get paid soon on clients' nativity.


  5. "Harbor Island"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mamaroneck, NY
    Current Employee - Anonymous Employee in Mamaroneck, NY
    Recommends
    Positive Outlook

    I have been working at Sportime full-time (More than 3 years)

    Pros

    Location, community, career development and advancement

    Cons

    There are NO cons as we are lucky to work in a leisure industry!


  6. "Great for entry-level sports and recreation professionals - Randall's Island Location"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk to Tennis Coordinator in New York, NY
    Former Employee - Front Desk to Tennis Coordinator in New York, NY
    Recommends
    Positive Outlook

    I worked at Sportime full-time (More than a year)

    Pros

    Easy to get hired,
    Will give you a raise if you ask for it,
    Nice people in every level of the company, from front desk and maintenance all the way to management, including executive,
    Will help you learn tennis,
    Great way to network with tennis players,

    Cons

    Answering to the predominantly white, 1%, wealthy men and women with a very bad attitude. This is not a fault of the company - they are simply catering to the extremely rich, and at lest 50% of wealthy people have a spoiled rotten attitude.
    They are so popular at their location on Randall's Island that they can't possibly have enough courts for everyone at all desired times. That creates stress in scheduling court time. Again, can't really fault the company, but it makes working there as a front-desk or any level of administrative or program management difficult.

    Advice to Management

    Give your employees more benefits. Even simple things like one free lesson from lowest level pros every week but it must be scheduled on the non-busy hours. A healthy employee is a good looking and happier employee! Make sure you are paying your tennis pros enough, and especially your maintenance staff enough. The maintenance staff should be getting paid no less than $15-$20 an hour, because they are doing these crazy difficult jobs like cleaning the courts, cleaning the halls, waxing the halls, cleaning the offices, doing rigorous outdoor work in all weather, and so much more.


  7. Helpful (1)

    "Sportime Randall's Island"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Receptionist in New York, NY
    Former Employee - Front Desk Receptionist in New York, NY
    Doesn't Recommend
    Neutral Outlook

    I worked at Sportime full-time (More than a year)

    Pros

    You can receive free tennis lessons.

    Cons

    Skills and qualifications will be overlooked for favortism and politics.

    Advice to Management

    Take new managerial courses.

  8. Helpful (1)

    "John McEnroe Center"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in New York, NY
    Former Employee - Supervisor in New York, NY
    Doesn't Recommend
    Neutral Outlook

    I worked at Sportime full-time (Less than a year)

    Pros

    Great place if you are a tennis instructor

    Cons

    Management doesn't treat employees well, they will let you go with out warning but make you come to work then fire you. They dont have direct deposit. so not only do you have to pay toll everyday 2x a day coming and going you cant even get your check on time.

    Advice to Management

    Learn how to treat people better and hire the right people and really take every employee word because there are 2 sides to everything


  9. Helpful (1)

    "Working at Sportime"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Desk/Front Desk in New York, NY
    Current Employee - Service Desk/Front Desk in New York, NY
    Doesn't Recommend
    Neutral Outlook

    I have been working at Sportime part-time (More than a year)

    Pros

    Sportime is a pretty relaxed place to work at most of the time. The dress code is Nike sportswear or business casual. Most people are very down to earth and friendly. Employees like to have gatherings regularly with open invitations.
    Paid vacation, 401K, health insurance

    Cons

    Some people are too silly. There are obvious cliques. Management has obvious favorites and has a hard time to admitting they made a mistake or are wrong. Be prepared to take the brunt of all things. Sportime unfortunately, does not value its employees which can be see in how they treat, pay, praise, and promote them or lack thereof. There is widespread employee dissatisfaction with the company. They talk about it all the time and can be a downer. You can do a really good job at Sportime and still not get recognized by upper management.

    Also, no direct deposit.

    Advice to Management

    Be fair in your work, employees can tell who are the favorites and who gets the better end of the stick.
    It's okay to make a mistake or be wrong! We all have done it some time. Admit it and move on. Pushing the blame on the employees only leads to resentment at the workplace.
    Praise your employees! We're the ones who do our best every day to make members happy. When we do a great job acknowledge us, tell us, value us. Group acknowledgement is not enough for individual satisfaction.


  10. "Members"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Positive Outlook

    I worked at Sportime full-time (More than a year)

    Pros

    They have great members/clients that you get to know on a personal level. Incentives: Free NIKE products, Tickets to US Open, Meeting Tennis Professionals.

    Cons

    Poor Pay. Political. Unfair treatment to certain employees. Poor management. Low morale.

    Advice to Management

    Have someone from the outside come in and investigate management.


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