Sports Basement Reviews | Glassdoor

Sports Basement Reviews

Updated May 31, 2017
54 reviews

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3.9
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Eric Prosnitz
27 Ratings

54 Employee Reviews

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Pros
  • Benefits for full time are fantastic (in 10 reviews)

  • Laid back compared to most work environments (in 6 reviews)

Cons
  • Very little room to grow in the company (in 3 reviews)

  • Low pay, even for retail (but benefits make up for it to an extent) (in 3 reviews)

More Pros and Cons

  1. Helpful (1)

    "Best Work Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Staff/Store Lead
    Current Employee - Senior Staff/Store Lead
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sports Basement full-time (More than 3 years)

    Pros

    Awesome work experience! Great group of people, corporate folks are not afraid to get their hands dirty and help you out! Really all about customer service, Just say yes!

    Cons

    Honestly no downsides working for this company. Very diverse, if there is a problem it's probably you.

    Advice to Management

    Keep doing you! Company that's built by athletes for everyone!


  2. "Cool perks, not so cool money"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Floor Staff in San Ramon, CA
    Current Employee - Floor Staff in San Ramon, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sports Basement part-time (More than a year)

    Pros

    40% off all merchandise, free rentals, 80% of race fees paid for, and access to pro-deals at deeper discounts.
    -Flexible hours
    -Laid back environment

    Cons

    -The pay is nearly minimum wage
    -higher performance does not mean a raise
    -under staffed/lack of quality staff

  3. ""staffer""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    No opinion of CEO

    I have been working at Sports Basement part-time

    Pros

    Fun environment, fun people to work with, great employees

    Cons

    pay is NOT good.

    Advice to Management

    Offer more opportunities for a raise for employees, they express "competitive wages" but everyone starts out at $10.50 which is not necessarily livable to anyone not living with their parents.


  4. "Good Work Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Walnut Creek, CA
    Current Employee - Sales Associate in Walnut Creek, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Sports Basement part-time (More than 5 years)

    Pros

    Great work environment, great coworkers, room to grow with company, great place for self-starters

    Cons

    Low pay, becoming a bit corporate, some upper management/department managers can be difficult, room to grow in title but not pay

    Advice to Management

    Actually listen to the boots on the ground...you ask for our advice but rarely take it. Some company-wide managers and departments are out of touch.


  5. Helpful (1)

    "Fun place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sports Basement full-time

    Pros

    Awesome staffers, great perks (discount, free trips, food), casual environment. Given a lot of autonomy and responsibility from the beginning.

    Cons

    Retail is retail, what can you say.


  6. Helpful (1)

    "Learn as you go"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part-time Staffer in San Francisco, CA
    Current Employee - Part-time Staffer in San Francisco, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Sports Basement part-time (Less than a year)

    Pros

    Great environment for a first job. Good health benefits and fun perks for a retail job. Tons of opportunities to learn about retail business in general.

    Cons

    Sometimes unorganized, but retail can get chaotic. Your efforts aren't always recognized.

    Advice to Management

    Train employees on how to provide good customer service or answer phones


  7. "Retail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Soft Goods, Register
    Current Employee - Soft Goods, Register
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Sports Basement (Less than a year)

    Pros

    - Employee Benefits
    - Floor staff, Felix the maintenance guy

    Cons

    - Security of location
    - Receptiveness of management
    - Lack of accountability, scapegoating of peers by management.

    Advice to Management

    There are no clear goals set out for new hires, and it's essentially a sink or swim environment. The place where this particular store is is also really concerning -- there are multiple homeless encampments surrounding the area which contains an alarming amount of mentally ill and drug abusers. Needles found near the store are not uncommon.

  8. "Not what it used to be (based on what people say)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in San Francisco, CA
    Former Employee - Retail Sales Associate in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Sports Basement full-time (More than a year)

    Pros

    The Food Program!
    If you are and outdoor/sport enthusiast then the discount to get stuff.
    Medical Benefits

    Cons

    Management
    Career opportunities
    Company does not invest on education or development

    Advice to Management

    Train/coach your people.
    Work on their development


  9. "Fun"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Floor Staff in Walnut Creek, CA
    Current Employee - Floor Staff in Walnut Creek, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sports Basement part-time (Less than a year)

    Pros

    Great atmosphere, coworkers and management are friendly, positive and easily accessible. Food provided in break room, very nice! Employees are happy and customers pick up on it, makes the day go fast.

    Cons

    Seems a bit unorganized. Pay should be higher for experience but seems not often the case. Also given direction by several different managers that conflicts with what I was told by my direct supervisor, not sure how to respond. On the positive side all management are open and easy to talk to so it's worked out.

    Advice to Management

    Experience and talent at the bottom does not appear to be recognized and rewarded very often, this should be a priority since they are the critical contact with your customers.
    The work environment is great and will keep people but at some point pay does become an issue.


  10. "Overall experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Sports Basement full-time

    Pros

    Great employees and managers, everybody is very friendly and approachable. Decent break room stocked with food. They pay for your races and there are numerous other great perks.

    Cons

    For the average retail position the pay is average but specialized, technical positions should be paid more.

    Advice to Management

    Numbers aren't everything. There is a lot that happens that can't be expressed by numbers.


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