Sports Basement Reviews | Glassdoor

Sports Basement Reviews

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Found 79 reviews

3.9
StarStarStarStarStar
Rating TrendsRating Trends
73%
Recommend to a Friend
85%
Approve of CEO
Eric Prosnitz
40 Ratings
Pros
  • "employee discounts, free food, good workplace culture(in 9 reviews)

  • "great benefits, make sure you are well educated about what you are selling, great co-workers, fully stocked break room(in 8 reviews)

Cons
More Pros and Cons
  1. "Great"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Receiving 
    Recommends

    I worked at Sports Basement part-time for more than a year

    Pros

    Like this place

    Cons

    Boring job same thing over and over

  2. "Excellent Summer Job for young people"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sports Basement full-time

    Pros

    -friendly staff -includes lunch -dynamic work environment

    Cons

    -the pay was minimum wage, as expected for this job.

    Advice to Management

    Keep on doing great!

  3. "High Praise From Me"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sports Basement full-time

    Pros

    Where to start? There is really nothing to not like about this company, at least from my perspective. I'm confused about the negative reviews on here. They all seem to center around pay and make it seem like you're slaving for minimum wage. That is not the case. I suppose if you show up and do the min imum to get through your shift, you should expect to be paid no more than the minimum-that works both ways, right? I've...

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    Cons

    Required to put 5 words here but trust me there are no cons.

    Advice to Management

    None.

  4. "Team Lead"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Team Leader in San Francisco, CA
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Sports Basement full-time for more than 4 years

    Pros

    Atmosphere, customer appreciation, fun culture

    Cons

    Often low staff level compared to customer traffic, inexperienced store level managers, low level of solutions for daily business issues can become a burden over time.

    Advice to Management

    Improve pay and benefits. Add staffers to busiest departments. Set up a more clear review and compensation improvement procedure.

  5. "Great retail job and potential retail career, difficult to change culture"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Sunnyvale, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sports Basement part-time for more than 4 years

    Pros

    Sports Basement runs an excellent store operation, from Receiving to Floor Sales to Rentals to Register. So much thought and communication is put into running and managing its stores, and it shows. It's super-fun to work on the store level; you work hard and play hard. Good benefits for retail, like free food, a generous employee discount, free outdoor trips (e.g. rock climbing, Tahoe). Great co-workers, who are smart,...

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    Cons

    Although Sports Basement has feedback loops where top management asks for suggestions, change can be very slow, which is surprising for a company that prides itself on nimble operations. (Change can happen quickly at the store level though.) Pay for more business/corporate roles (e.g. buying, marketing) are below the averages in the retail market, but on the plus side you get a lot of exposure and experience to different...

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    Advice to Management

    Corporate Partner team, don't forget why you started this company, and always do your jobs with JOY! As cheesy as that last bit sounds, I have interacted with a couple of the partners who don't embody that, which makes me wonder how they expect us to listen to them if they don't walk the walk? I believe in your company, that you will continue to grow and thrive, but as you grow, never forget your roots in doing your...

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  6. "N/A"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Seasonal Employee in San Jose, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Sports Basement full-time

    Pros

    Relaxed atmosphere great selection of everything , competitive prices!

    Cons

    No communication, typical bay are attitude, it has a double standard, not all personal is skilled, they don’t have a back ground or deep knowledge at the area of expertise.......

    Advice to Management

    You guys are friendly but fake, be more loyal to your staff.

  7. Helpful (2)

    "Low wage high turnover business model"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Negative Outlook
    Disapproves of CEO

    I worked at Sports Basement full-time for more than 2 years

    Pros

    Loose/casual "corporate structure"

    Cons

    It appears that the business model is hire at the lowest wage possible and rely on high turnover after 1-2 years. Compensation is not very competitive across the board, it doesn't matter what position you're in, whether it is corporate, bike mechanic or floor staff. Not giving raises despite employees hard work, dedication, and high competency seems built into the corporate structure. Benefits for FTEs are...

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    Advice to Management

    Listen to the employee feedback surveys, it has been many years in a row that the #1 annual employee feedback item is compensation, yet nothing seems to be done about it. Reward your employees that consistently do a good job, are resourceful and want to help SB do so much more.

  8. Helpful (1)

    "sales floor"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sports Basement full-time

    Pros

    Wonderful company to work for. Great customers and coworkers. Lots of perks that make it worth it.

    Cons

    There is no accountability in this place, which makes it hard for the people who actually work hard.

  9. Helpful (4)

    "worked in every department"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Sports Basement for more than 2 years

    Pros

    if you run marathons/triathlons/bicycle races really any athletic race that requires a sponsor or money to enter sports basement has you covered. Also pretty good healthcare.

    Cons

    little to no upward movement in company unless working in the offices. Very badly managed, if you're looking for a raise, look somewhere else.

    Advice to Management

    be willing and able to receive feedback from your employees.

  10. Helpful (2)

    "Very little accountability! LOW PAY!"

    StarStarStarStarStar
      Current Employee - Floor Staff in San Francisco, CA
      Doesn't Recommend
      Negative Outlook
      Approves of CEO

      I have been working at Sports Basement full-time for more than 2 years

      Pros

      Benefits and some co-workers are the main reasons I’m still here. Having a stocked breakroom is nice when you’re starving.

      Cons

      Where to start... - RATS are common in this store (Presidio). Not uncommon to see their feces or smell the urine in certain zones. - PAY IS LOW, LOW, LOW. I understand it’s retail but cost of living in SF is expensive and there are many co-workers who work two jobs to make ends meet (myself included). - Certain employees are consistently late and/or call out often and STILL EMPLOYED. Multiple chances given for...

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      Advice to Management

      Open your eyes and really be MORE PRESENT in EVERY zone. By doing so, you will see who works hard and who doesn’t. Specifically in the Presidio location, there some employees who are in a management role who are NOT qualified. Just because they have been there for more than a year doesn’t meant they know how to manage others/interact with customers.

    Found 79 reviews