Sports Direct Reviews | Glassdoor

Sports Direct Reviews

Updated March 20, 2017
90 reviews

Filter

Filter


2.0
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Sports Direct Founder & CEO Mike Ashley
Mike Ashley
9 Ratings

90 Employee Reviews

Sort: Popular Rating Date

Pros
  • Flexible hours, easy to work in (in 23 reviews)

  • Flexibility from part time staff is brilliant (in 19 reviews)

Cons
  • Yes it's a zero hour contract but that's never bothered me (in 71 reviews)

  • 0 hour contract can mean next to no hours work leading to small pay, sometimes looked down upon by customers and higher positioned staff (in 34 reviews)

More Pros and Cons

  1. "Sports direct don't do it"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Casual Sales Assistant in Huddersfield, England (UK)
    Former Employee - Casual Sales Assistant in Huddersfield, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Sports Direct part-time (Less than a year)

    Pros

    It's a decent starter jobs

    Cons

    Hours you work
    Pressure to sell company's magazines etc
    Pay is bad
    Stay after finished shift
    Can only use discount for yourself

    Advice to Management

    Work on making your store better overall
    Take notes from JD and footlocker


  2. "Zero Hour Awfulness"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    It fit in with my University Schedule
    Change stores easily

    Cons

    Management have no respect for the staff
    Zero Hour contract
    Poor benefits
    Make you stay late with no pay

    Advice to Management

    Pay people when they are staying late


  3. "Poor working environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant
    Former Employee - Sales Assistant
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Sports Direct (More than 5 years)

    Pros

    Okay if you are friendly with managers
    Holiday usually when you want with two-weeks notice
    Previously flexible for students

    Cons

    Unprofessional management
    Long hours
    Poor work/life balance
    High staff turnover
    Poor pay
    Unreasonable expectations from management

    Advice to Management

    Treat hardworking staff with the respect they deserve, treat your employees like human beings, respect that your employees have lives outside of work


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Shop floor assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Shop Floor Assistant in Glasgow, Scotland (UK)
    Former Contractor - Shop Floor Assistant in Glasgow, Scotland (UK)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Sports Direct as a contractor (Less than a year)

    Pros

    Great co-workers, good banter, easy to learn any role on all floors.

    Cons

    Management can be a pain, you're expected to do a lot more hours than advertised. Kitchen facilities include a microwave that kind of works. Pay is abysmal and opportunities for growth are non-existent.

    Advice to Management

    Don't ask employees to work longer than their scheduled hours and not pay them!


  6. "sales assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sheffield, England (UK)
    Former Employee - Anonymous Employee in Sheffield, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    pros where short hours so you dont have to wait to long to go home if your having bad day

    Cons

    the overall culture an values was negative and management not profesional


  7. "Mediocre place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Casual Sales Assistant in Aberdeen, Scotland (UK)
    Former Contractor - Casual Sales Assistant in Aberdeen, Scotland (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sports Direct as a contractor (More than a year)

    Pros

    Good pay for a retail job.

    Cons

    0-based contract, punishment for calling in sick, manager favoritism, no personal development or career advancement options

    Advice to Management

    Complete restructure of the company; change your blame culture


  8. "Where to start, where to end?"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Sports Direct full-time (More than a year)

    Pros

    I'm sure there are positive things about working at Sports Direct. Heck, some people have been (t)here for more than 10(!) years. I, however, can only come up with one. Once you convince them you're able to do the job, that's it. No big tests, no three-tiered interview process. Shake of the hand, sign a fresh&warm newly-printed contract and there you go.

    No wait, let's make that two. No smart-casual office attire or anything like that. Show up in a hoodie and sweatpants, see if anyone cares.

    Cons

    Right. I will not even speak about the warehouse or the stores, those guys have it even worse than us (office staff). This is all off-the-cuff stuff, whatever comes to mind, in no real order.

    - Low pay. In addition to that, I have only heard of one case where someone got a raise. That was when 4 people in another department threatened to walk out together unless they each got 2k more per year, meaning they would start earning (in the ballpark of) 21k.
    - Most, if not all, are on 42.5h/week contracts for what would be a low but decent 40h/week pay.
    - Management gets promoted on the basis of years of service (in stores, not the office) or how lovey-dovey they get with the big bosses. I am working in a department that deals with foreign languages on a daily basis. None of the three bosses above us speak anything but bad-to-middling English, yet they get to make the calls.
    - Every manager is working ungodly hours, and asking for time off (leaving an hour early and then making it up) is sometimes seen as something of a personal insult. This is true for multiple departments, from what I hear from colleagues.
    - Management wear different clothing to distinguish them from all other workers. Just so you wouldn't forget where you stand, at all times.
    - The reaction to getting up from your desk to make yourself a cup of tea or worse, talk to a colleague for a minute, varies. Some frown upon it, others send you an e-mail to please stop distracting others from working during working hours.
    - Overtime is not paid, but every now and then sort of required. Suggestions to make overtime paid got the same incredulous reaction as asking for a new Maserati every Tuesday.
    - Poor canteen.
    - The office building is located in a hard-to-access part of the East Midlands. And that's spoken as someone who commutes by car. Public transport there is a sad joke.
    - You get your bag searched every night, just to make sure you're not stealing office supplies.
    - Lots of staff use those mobile backrests on their chairs because -- shocker -- the cheapest office chairs are low quality.
    - Career advancement... Well, you could wait until your boss keels over. Then you might get promoted. Otherwise, you'll be doing the same things, for the same pay, without any additional training or tasks, for pretty much as long as your mental health and self-respect hold out.
    - It was recently discovered that a hacker made off with 30.000 employees' unencrypted personal data. This highly likely includes NiNo's, confidential health records, passport scans, and more. We weren't told anything, and had to find out in the press. We have not heard of any extra steps for future data protection.
    - Training is inexistent across the entire office. Designers, us, architects, they've all said it. But that would cost money and time, so yeah.

    Advice to Management

    Giving work-related recommendations to people who are there from before 8am until after 8.30pm every single day of the week (yes, this describes most management) is not really an option. You see, you aren't there 12 hours a day, every day, so you couldn't possibly have *any* clue on what they might be doing better.
    Of course, suggestions are welcomed. Just like you are then welcomed to go back to your desk and get back to work.

    Short of mass-firings or very intense, very long 1-on-1 management classes for most of them, I do not believe anything will change. Criticism makes them defensive, not worried that something might be wrong.


  9. "Casual sales assistant review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sports Direct part-time

    Pros

    You earn commission on things you sell so its motivation. The staff are also quite friendly and shifts are flexible

    Cons

    Boys were made to sell shoes and earn higher commission. Girls were always put behind the tills with no room to grow in selling. Most employees were too young and immature for the job.

    Advice to Management

    Hire older staff and pay your employees more. Someone was making as low as £4.95 an hour which I found extortionate


  10. "Sport direct"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sports Direct part-time

    Pros

    commisson was avalibe
    decent break depending on age

    Cons

    always kept on feet
    pressured all the time
    supervisors were not god at all


  11. "TERRIBLE!!!!!!!!!!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Casual Sales Assistant in Burnley, England (UK)
    Former Employee - Casual Sales Assistant in Burnley, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    - co workers
    - kpi's
    - hours
    - basic training provided

    Cons

    - Small pay
    - some management
    - More hours would be appreciated

    Advice to Management

    Take training in how to treat staff with respect.



Showing 90 of 487 reviews
Reset Filters