Sports Direct Reviews | Glassdoor

Sports Direct Reviews

Updated April 20, 2017
458 reviews

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Full-time Part-time

3.0
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Sports Direct Founder & CEO Mike Ashley
Mike Ashley
44 Ratings

458 Employee Reviews

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Pros
  • By having a zero hour contract it allows for flexible work which suits me as I am a student (in 14 reviews)

  • Flexible hours, easy to work in (in 23 reviews)

Cons
  • Yes it's a zero hour contract but that's never bothered me (in 74 reviews)

  • 0 hour contract can mean next to no hours work leading to small pay, sometimes looked down upon by customers and higher positioned staff (in 34 reviews)

More Pros and Cons

  1. "Dreadful"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    Pros

    Flexibility. can not say any more than this

    Cons

    No diversity. Plain and so not simple!

    Advice to Management

    Communicate with all members of staff.


  2. Helpful (1)

    "Shocking"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Assistant in Norwich, England (UK)
    Current Employee - Sales Assistant in Norwich, England (UK)
    Doesn't Recommend
    No opinion of CEO

    Pros

    Only one and that's flexibilty.

    Cons

    Poor management competance, they don't communicate with you but expect you to be up to date with your hours, new sales etc. No benefits and they pay as little as they can get away with. Horrendous treatment of employees and horrible working conditions.

    Advice to Management

    Listen to employee advice and feedback, and give more respect, time and responsibility to those who have worked for and deserve it.


  3. "My worst job ever!!!!!!!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Assistant in Cardiff, Wales (UK)
    Current Employee - Customer Assistant in Cardiff, Wales (UK)
    Doesn't Recommend
    Disapproves of CEO

    Pros

    you get a 15% discount on stuff.

    Cons

    Poor management. You go to work and find out that your shift is cancelled. Every day you work extra unpaid half hour at the end of the shift just to tidy up the store. Very rude behaviour and no respect at all. No one cares about customer service at all. I would not recommend any one.

    Advice to Management

    Be sensible


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  5. "Shocking Bad"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cast
    Current Employee - Cast
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Good after probation period
    If you work hard you will be rewarded.

    Cons

    No recognistion to staff
    No thank you
    Managers are just as bad!!

    Advice to Management

    Listen to what the staff want.


  6. "Never work again!!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Assistant in London, England (UK)
    Current Employee - Senior Assistant in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Sports Direct full-time (More than a year)

    Pros

    15% discount, and flexibility when you casual staff

    Cons

    You have to buy even your own freaking UNIFORM!
    And now the "fun" starts when you end up being a full timer, you basically have to work as a slave for free! They keep you extra one or two hours every day, bare in mind that you are working 10h a day already anyway, stock takes you end up doing 16h or more and possibly have to work the next day getting as much as couple hours of sleep. Rude behaviour from management, and higher it goes the ruder the people get! Workload is meant to be for at least 5 people which you have to handle all alone and serve the customers at the same time! Discrimination, shouting, swearing you name it, you got it in this company!!!

    Advice to Management

    None, it goes higher up to the company policies, they have to do what company tells them to do!


  7. "Casual sales assistant L2"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Casual Sales Zero Hour in Liverpool, England (UK)
    Current Employee - Casual Sales Zero Hour in Liverpool, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Sports Direct part-time (Less than a year)

    Pros

    None at all horrible company

    Cons

    No training at all, no breaks, chav staff, rude customers,uniform to small or big, dangerous environment, very bad hours, not paid on time or short paid, no trust in staff cameras even in toilets! Rota changed with no notice at all. AVOID THIS PLACE A JOB ANYWHERE ELSE WOULD BE BETTER

    Advice to Management

    Get new management immediately and treat the staff like human beings. At least 2 full days training and product knowledge with monthly extra training. If things carry on the way they are this store will go very soon. Also stop banging on about bags for life and insoles, Mike is a billionaire so its not like it matters people shop there because its cheap and there on benefits etc so as if they want to be pushed to buy unwanted crap. Like I said I've never worked in such a bad retail enviroment, its the blind leading the blind.


  8. "Awful Company to work for, stay away!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in London, England (UK)
    Former Employee - Store Manager in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Sports Direct full-time (Less than a year)

    Pros

    Product in store is varied and can be interesting if you are into that sort of thing.
    Salary and benefit package - but boy do you have to work for that!

    Cons

    Bullied into working over your contracted hours and even then, if you dont do what the powers that be believe is 'enough', you will get phone calls and criticisms because even though you didnt need to, you hadnt worked more than 50+ hours that week.
    Unfortunately as a manager you are expected in turn to treat your staff in this way also.

    Negativity - the company focuses on the negative and the bad, there is NEVER any praise or even a thank you when something has gone well or you have done someone a favour, which leads staff and management to be de-motivated and lose passion for their job.

    No creativity or new ideas - The company is very much a 'our way or the highway' business, and the powers that be - a majority have only ever worked for sports direct and if you are new to the company and have new ideas, you will instantly be shot down/berated/criticized for them, no matter how efficient, money making or creative they may be as they are 'not the sports direct way'. Its almost as if they are threatened by new ideas.

    No work/life balance whatsoever! your life becomes sports direct and everything else will fall away as they do not see you as someone with a life, you are an employee and that is all you are.

    Advice to Management

    Respect, understanding, staff and customers being no.1 priority is something this company does not do. If they did it, im sure the turnover/morale/productivity of its staff and management would not be an issue!


  9. Helpful (1)

    "Mushroom management at its best, main motivation tool is fear"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in London, England (UK)
    Current Employee - Store Manager in London, England (UK)
    Doesn't Recommend
    Positive Outlook

    I have been working at Sports Direct full-time (More than a year)

    Pros

    Good standard bonus scheme - but it can be taken away for silly errors and it happens frequently
    Paid worked days off

    Cons

    Bad basics pay
    Working hours are 55pw minimum, closely monitored, publically discussed and frowned upon if not higher (despite contract being 45pw).
    No direction from senior management (all quite clueless and inexperienced in managing large business)
    No decision making power - all decided by 1 person (for the entire business)
    No recognition programme
    Bonus share scheme is bogus - to keep people in bad workplace, only qualifies after 3 years of service and must wait 2 years for payout.
    No respect, swearing is common and accepted on high management level

    Advice to Management

    None - they are very intelligent people but prefer squeezing everything out of people for sporadic reward


  10. "Shockingly poor employer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager
    Current Employee - Store Manager
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Sports Direct full-time (Less than a year)

    Pros

    Share scheme is pretty good

    Cons

    Absolutely everything else about the business - hours, area managers, training, the list is endless


  11. "Awful, disgusted by every part of the employment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Casual Sales Assistant
    Current Employee - Casual Sales Assistant
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Sports Direct part-time (Less than a year)

    Pros

    Nothing at all!!! There wasn't one thing I liked at all.

    Cons

    Management, fellow employees, lack of training, dirty, extremely hot conditions, hours, uniform, pay. They're slave drivers! No care for customers at all. Everything about being an employee is crap basically. NEVER WORK THERE!


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