Sports Direct Reviews | Glassdoor

Sports Direct Reviews

Updated October 20, 2017
539 reviews

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539 Employee Reviews

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Pros
  • Zero hour contract so you can choose when to work (in 17 reviews)

  • Flexible hours, easy to work in (in 32 reviews)

Cons
  • Yes it's a zero hour contract but that's never bothered me (in 84 reviews)

  • 0 hour contract- Can work for students, but not a reliable source of income (in 39 reviews)

More Pros and Cons

  1. "Unrealistic targets and unfair hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant
    Former Employee - Sales Assistant
    Doesn't Recommend
    Disapproves of CEO

    I worked at Sports Direct part-time (More than a year)

    Pros

    Work with friendly team members

    Cons

    They took advantage of 16 year old who they can pay below £4/ hour. As an A-level student my working hours were limited however I was told zero hour contacts meant flexibility, quite the opposite actually. I was told I can work Saturday AND Sunday or they'll find someone else who can.
    Also despite the decline of the high street, you're still expected to beat what was sold last year and hit unrealistic percentages per transaction of upselling items at the till.
    Checking your bags to check you haven't stolen anything when you leave highlights the mistrust between staff and management.

    Advice to Management

    Treat employees with more respect


  2. "Ups & Downs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Sports Direct full-time (More than 5 years)

    Pros

    - I spent nearly six years of my young life working for this company from the age of 18, the experience really shaped me as a person and has made me who I am today

    - Made some lasting friendships

    - Real sense of comradarie at times

    Cons

    - Expected to work extremely long hours (Once worked 18 hours straight with minimal breaks, left the building the next day as the sun was rising!!)

    - Area Managers & Regional Managers are feared and made out to be VIP's when word gets out they are visiting. Rush around to tidy store to deceive them into thinking everything is rosey when that is rarely the case

    - Lots of broken promises made to me by Area and Store Managers

    - High turnover of store managers in my branch

    -

    Advice to Management

    Treat people how you would like to be treated

    Be more transparent

  3. "Absolute mess."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Casual Sales Assistant (CAST) in Bromley, England (UK)
    Former Employee - Casual Sales Assistant (CAST) in Bromley, England (UK)
    Neutral Outlook
    Disapproves of CEO

    I worked at Sports Direct part-time (More than 3 years)

    Pros

    Zero hour contract so you can choose when to work
    Sometimes you meet nice people
    Have an easy ride if you’re a “yes” person

    Cons

    If you annoy someone your hours got taken away, so you could go from 5 8-6 shifts to one 12-3

    Don’t meet the targets and you’re not a favourite, your hours get taken.

    Disregard for employees safety and needs

    If you’re not a favourite, you got punished for something everyone else did

    They delete camera footage of Employee accidents so there is no proof - one example - that a shelf came off the wall and split someone’s head open.

    Advice to Management

    If you actually looked after your staff, they might actually work for you


  4. "Part time footwear sales assistant"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sports Direct part-time

    Pros

    The Staff are well treated

    Cons

    The hours are not amazing


  5. "Casual Sales Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Casual Sales Assistant in Strood, England (UK)
    Former Employee - Casual Sales Assistant in Strood, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sports Direct part-time (More than a year)

    Pros

    Great place to get sales experience, work in a tough environment and also gain commercial awareness of the retail industry.

    Cons

    You have to manage your expectations, not every customer will be happy to talk to you or be friendly. However, take it as a learning experience to better yourself and experiment with techniques to engage conversation and build relationships with them.

    Advice to Management

    N/A


  6. "Average Part-Time Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in Derby, England (UK)
    Former Employee - Sales Assistant in Derby, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Sports Direct part-time (Less than a year)

    Pros

    The best part was the staff - they really helped make a stale shift interesting, but that is the same with most jobs tough. You also get a decent store discount. For the most part, it was also a good atmosphere.

    Cons

    The manager was often rude and unmotivated us - made working there a hassle. I was often uninformed of changes within the store, and it felt very disorganized. The store would also do anything to save money. In the summer we had to deal with a broken air conditioner for months!


  7. "CAST member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cast Member in Northwich, England (UK)
    Former Employee - Cast Member in Northwich, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Sports Direct part-time (More than a year)

    Pros

    - Many of the staff were of a similar age to myself at the time (late teens) so got on very well
    - Fairly fun and enthusiastic environment a lot of the time
    - 15% discount
    - Uniform looks good (in my opinion)
    - KPI bonus - good incentive but only really if you worked a lot of hours
    - Would recommend as a first part time/0 hours job for the experience and obviously money (which is min wage). Also cons aside most of the people are really friendly and still say hi when I pop in.

    Cons

    - Never clocked out on time if on till finish as had to wait for managers to cash up. This sometimes took 50 minutes and I wasn't paid for staying.
    - KPIs - Sometimes too much pressure to sell these extra products, and was hard to do without taking away from the customer experience.
    - 0 hours - never know when you're going to work and if you couldn't work a shift you were given your only choice was to swap it with someone else. To simply say "I cant work that shift" was unacceptable. Although they were good for giving me shifts around my college hours which I specified in my interview.
    - Discount can only be used in your own store on a Thursday
    - Often understaffed at busy periods

    Advice to Management

    - Let staff leave on time, or close to
    - Less 0 hours, more proper part time positions
    - Change that annoying radio station - those christmas song covers are the worst!

  8. "Interview with the the manager was easy going."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    20% off and the staff are fun to work with.

    Cons

    It's a low paying job. Other than that it's not that bad.


  9. "O.K place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in Banbury, England (UK)
    Former Employee - Sales Assistant in Banbury, England (UK)
    Doesn't Recommend
    Neutral Outlook

    I worked at Sports Direct (More than a year)

    Pros

    The commission was nice as it gave me an incentive to work hard for add-on sales

    Cons

    The managers can be really pushy about add-on sales even if you are in a particular place of the store when add-on sales are much less likely

    Advice to Management

    Train the staff better and notify them of changes in the store


  10. "Sports direct"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company, flexible shifts, store discount, great location, good management, great team environment, good pay great for keeping up to date in the latest fashion

    Cons

    No guaranteed hours nothing, nothing, nothing, nothing, nothing, nothing, nothing nothing nothing nothing nothing nothing nothing nothing nothing nothing nothing

    Advice to Management

    Great management


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