Sports Direct Sale Assistant Reviews | Glassdoor

Sports Direct Sale Assistant Reviews

Updated August 6, 2017
200 reviews

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Sale Assistant

2.6
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Sports Direct Founder & CEO Mike Ashley
Mike Ashley
22 Ratings

Employee Reviews

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Pros
  • Flexible hours, easy to work in (in 31 reviews)

  • By having a zero hour contract it allows for flexible work which suits me as I am a student (in 14 reviews)

Cons
  • Yes it's a zero hour contract but that's never bothered me (in 82 reviews)

  • 0 hour contract- Can work for students, but not a reliable source of income (in 38 reviews)

More Pros and Cons

  1. "An interesting experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Casual Sales Assistant
    Current Employee - Casual Sales Assistant
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Sports Direct full-time (Less than a year)

    Pros

    Good collegues
    Learnt a lot about retail as a whole
    Become more self independant

    Cons

    Lack of respect
    Disrespecutful customers at times

    Advice to Management

    Grow up and act your age


  2. "DONT WORK HERE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Casual Sales Assistant in Yeovil, England (UK)
    Former Contractor - Casual Sales Assistant in Yeovil, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sports Direct as a contractor

    Pros

    The fact that you can only work hardly any hours which youll want after working at this hell hole

    Cons

    I joined Sports Direct in May 2017.
    The minute i got an interview their was all this propaganda of a "Sports direct family" which is the biggest load of bs ive ever heard, How can a company that pays minimum wage to all but managment with no guaranteed hours doing a crap job without the right equipment provided (ill get into that later)
    To start off with theres what they call a 5 star commision scheme where if you sold certain shoes or insoles you would get something like 50p back, Thats just to justify and make it seem like getting the minimum wage isnt bad, and for the people who serve on shoes it isnt, they could make upwards of £20 on a good day on commision alone, whereas i who was only put on shoes once made around 30 pound in the 3 months i worked there, thats because the only thing i could make commision on were the bags 4 life which would give me 5p for a small one 10 for medium and 15p for the 3 pound bag, sound like a fairtrade to you?
    Despite the fact that there are "100s of products that are 5 star" they never seemed to be the ones that a customer would ask advice on or ask you to help get them down bit of a coincidence dont you think? Also staff on tills were penalised if they didnt sell enough bags or mags, there was this one time we had a new member of staff in and she sold more bags then me on her first shift which then caused my manger to have a go at me saying that "im not asking customers for bags, that i get payed to sell them and its part of my job to"
    They dont seem to understand that if a customer doesnt want a bag theyre not gonna buy one and that very few people want to buy a magazine yet we are forced to try to sell them and they are apparently easy to sell well i sold 5 in the time i was there and one of those was to a collegue thats how most people sell them.
    Now onto the next poor thing about this company.
    Cleaning theres no cleaners all staff have to clean a whole shop with little more then some dusters, brooms, polish, glass cleaner, heavy duty wipes and some all purpose cleaner, we have no machine or anything of the sort to clean floors we have to use these glorified nappy wipes and our feet to rub against the floor to clean it. How do they expect a shop to be clean and tidy providing us with little to no equipment??
    All in all this company is probably one of the worst on the high street dont do what i do and believe the propaganda of earning thousands on commison and winning prizes for good customer service it simply isnt true, and the lies about a big
    Sports Direct family its full of snakes and snobs who think they are amazing because they work at sports direct, their is soo much more bad stuff i could say about this place but i think you get the message.
    STAY AWAY AT ALL COSTS

    Advice to Management

    Stop being snobby

  3. Helpful (1)

    "Worst Unbelievable experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Casual Sales Assistant in Sheffield, England (UK)
    Current Employee - Casual Sales Assistant in Sheffield, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Sports Direct (Less than a year)

    Pros

    None at all they say you get discounts but that's only £5 or £6 off a product absolutely shocker of a day.

    Cons

    Rubbish Pay
    Hardly any work
    Staff are lazy and rude
    Lot amount of stress for a young person
    Always looking at you

    Advice to Management

    Even if I give you advice the upper management won't listen


  4. "Abysmal company"

    StarStarStarStarStar
    Former Employee - Sales Assistant
    Former Employee - Sales Assistant
    Doesn't Recommend
    Disapproves of CEO

    I worked at Sports Direct part-time (More than a year)

    Pros

    This was my first job as a teenager and the only redeeming quality was that the majority of the workforce was of a similar age, and this created a sense of 'we are all in this together.'

    Cons

    The workforce is poorly managed. There was an incredibly high turnover of managers in my year there, and the management team regularly failed to communicate so you would be told multiple contradictory orders. Regularly expected to stay beyond your shift to cover for others tardiness, I expect as they desperately did not wish to come to this awful place.

    Advice to Management

    Communicate with one another to ensure effective orders are conveyed to the team


  5. "Still have a nervous twitch when someone mentions this place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant
    Former Employee - Sales Assistant
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sports Direct part-time

    Pros

    Can't think of a single one....

    Cons

    Was bullied by the manager, on a 0 hour contract, no sick pay, was told I couldn't book a day off as I wasn't entitled to holiday, split shifts so they didn't have to pay you for a break and uncomfortable/humiliating searches after shifts


  6. "Sports Direct life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Assistant in Glasgow, Scotland (UK)
    Current Employee - Sales Assistant in Glasgow, Scotland (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Flexible in working schedule, nice environment, good training , easy job, bonuses

    Cons

    Impersonal company, poor customer service, not fixed working hours, no permanent contracts


  7. "Working at Sports Direct"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Casual Sales Assistant in Leyton, England (UK)
    Current Employee - Casual Sales Assistant in Leyton, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Sports Direct (Less than a year)

    Pros

    discount, the store was busy, free uniform

    Cons

    short hours, crap management, kept replaying the same song all day everyday

  8. "worst company ever"

    StarStarStarStarStar
    Former Employee - Retail Sales Assistant in Lewisham, England (UK)
    Former Employee - Retail Sales Assistant in Lewisham, England (UK)

    Pros

    atleast toilet is in working condition

    Cons

    poor staff morale,basic pay,no future prospects

    Advice to Management

    get rid of ur CEO who treats employees like slaves


  9. "Casual Sales Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Casual Sales Assistant (CAST) in Wallsend, England (UK)
    Former Employee - Casual Sales Assistant (CAST) in Wallsend, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Sports Direct part-time (Less than a year)

    Pros

    The hours are quite flexible which is good if you are a student who is working on a 0 hours contract.

    Cons

    Management treat you bad.
    Far too much pressure on KPIs.
    Management would hide in stock rooms behind tills to make sure you were selling a bag for life, magazine and make up product to every customer.
    No respect shown for employees.
    Mystery shops were almost weekly at times.
    Understaffed.
    Far too much work for people to do.
    Management were lazy.
    Had to radio every single item sold at till points.
    Not recognised if you do anything good unless its selling KPIs and even then little recognition is shown.

    Advice to Management

    Treat your employees with respect and stop putting so much pressure on KPIs


  10. Helpful (1)

    "Couldn't Wait to Leave"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in Manchester, England (UK)
    Former Employee - Sales Assistant in Manchester, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Sports Direct part-time (More than a year)

    Pros

    Good people and good manager, however I know people from other stores weren't as lucky.

    Cons

    Zero hour contract - not reliable.
    Sales staff do the most work for management to reap the benefits.
    Commission on sales of certain products was introduced but then became more of a demand to sell a certain amount, rather than an incentive.
    Feel like you dedicate yourself but don't get much recognition.
    Very little possibility of progression from my perspective.