Sports Direct Sale Assistant Reviews | Glassdoor

Sports Direct Sale Assistant Reviews

Updated December 5, 2017
222 reviews

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Sale Assistant

2.6
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Approve of CEO
Sports Direct Founder & CEO Mike Ashley
Mike Ashley
35 Ratings

Employee Reviews

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Pros
  • Zero hour contract so you can choose when to work (in 18 reviews)

  • Flexible hours, easy to work in (in 34 reviews)

Cons
  • Yes it's a zero hour contract but that's never bothered me (in 87 reviews)

  • 0 hour contract- Can work for students, but not a reliable source of income (in 39 reviews)

More Pros and Cons

  1. "My experience working at SportsDirect"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Casual Sales Assistant in Croydon, England (UK)
    Former Employee - Casual Sales Assistant in Croydon, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Sports Direct part-time (More than a year)

    Pros

    Fast paced, opportunity to progress quickly.

    Cons

    It's all about up-selling and meeting targets nonstop.


  2. "it worths"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in Brighton, England (UK)
    Former Employee - Sales Assistant in Brighton, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Sports Direct (Less than a year)

    Pros

    staff discounts, reasonable breaks, rota launched with 2 weeks in advance

    Cons

    weekend working hours, zero hours contract, instability in amount of hours per month

  3. "Casual Sales Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Casual Sales Assistant in Milton Keynes, England (UK)
    Current Employee - Casual Sales Assistant in Milton Keynes, England (UK)

    I have been working at Sports Direct part-time (More than a year)

    Pros

    Recent pay increase
    Long & short hours during busy seasons
    Friendly management
    Good people

    Cons

    You don't always finish on time.
    Hours can be very long , 10+
    They dont fully accommodate to your requested working schedules


  4. "Lots of fun"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Assistant - Footwear in Bracknell, England (UK)
    Current Employee - Sales Assistant - Footwear in Bracknell, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Sports Direct part-time (Less than a year)

    Pros

    20% discount is good but only for you, not for friends or family, even if you are paying e.g. presents

    Cons

    have to deal with tricky/annoyed customers,
    Language barrier doesn't help in some situations,


  5. "Casual Sales Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Casual Sales Assistant in Southampton, England (UK)
    Former Employee - Casual Sales Assistant in Southampton, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sports Direct part-time (More than a year)

    Pros

    -Lovely staff to work with
    -Management were also fun, but a bit strict on KPI targets
    -Flexible working time to suit school work

    Cons

    -Bashing if you dont hit the KPI targets, but magazines were discontinued when I was leaving, so only had to sell bags for life and in-soles


  6. "Sales assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in Edinburgh, Scotland (UK)
    Former Employee - Sales Assistant in Edinburgh, Scotland (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sports Direct part-time (Less than a year)

    Pros

    You get a pay slip every month, unlike some company don’t give you a pay slip
    Zero hour contract leave whenever

    Cons

    Training was not professional
    Store polices are a rip off to customers
    Pay is rubbish
    Zero hour contract aka not many hours
    Not very flexible can’t change hours or swap shifts last but management changes shift last minute

    Advice to Management

    Treat staff better
     wage increase
    Dead end job


  7. "Sales Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in Ballymena, Northern Ireland (UK)
    Former Employee - Sales Assistant in Ballymena, Northern Ireland (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Sports Direct part-time (More than a year)

    Pros

    Easy Work
    Thats it there are no other pros

    Cons

    Tedious box stacking just to have to restack it again 5 mins later
    Ugly Uniform
    Poor Staff Facilities

  8. "Don't work at Sports Direct."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Casual Sales Assistant
    Former Employee - Casual Sales Assistant
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sports Direct part-time (More than a year)

    Pros

    - Friendly coworkers who are down to earth
    - Commission buils up quite easily if you work in the right sections of the footwear department

    Cons

    - Not one single manager was nice and supportive. There were five managers in total and none of them actually appreciate their new workers. If you are a new worker there, you're going to be treated horribly until you have been there for at least a year.
    - Pay is good at first, but sucks if you're trying to progress. I've seen people there working for at least two years and still stuck on a dead-end salary where other places, the salary is generally £7 or higher.
    - 0 hour contract is horrible

    Advice to Management

    Treat your employees with more sympathy and respect, and accept that they're not perfect. These 'managers' do not have the emotional intelligence for such a role and so are in capable of managing people.


  9. "Unrealistic targets and unfair hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant
    Former Employee - Sales Assistant
    Doesn't Recommend
    Disapproves of CEO

    I worked at Sports Direct part-time (More than a year)

    Pros

    Work with friendly team members

    Cons

    They took advantage of 16 year old who they can pay below £4/ hour. As an A-level student my working hours were limited however I was told zero hour contacts meant flexibility, quite the opposite actually. I was told I can work Saturday AND Sunday or they'll find someone else who can.
    Also despite the decline of the high street, you're still expected to beat what was sold last year and hit unrealistic percentages per transaction of upselling items at the till.
    Checking your bags to check you haven't stolen anything when you leave highlights the mistrust between staff and management.

    Advice to Management

    Treat employees with more respect


  10. "Absolute mess."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Casual Sales Assistant (CAST) in Bromley, England (UK)
    Former Employee - Casual Sales Assistant (CAST) in Bromley, England (UK)
    Neutral Outlook
    Disapproves of CEO

    I worked at Sports Direct part-time (More than 3 years)

    Pros

    Zero hour contract so you can choose when to work
    Sometimes you meet nice people
    Have an easy ride if you’re a “yes” person

    Cons

    If you annoy someone your hours got taken away, so you could go from 5 8-6 shifts to one 12-3

    Don’t meet the targets and you’re not a favourite, your hours get taken.

    Disregard for employees safety and needs

    If you’re not a favourite, you got punished for something everyone else did

    They delete camera footage of Employee accidents so there is no proof - one example - that a shelf came off the wall and split someone’s head open.

    Advice to Management

    If you actually looked after your staff, they might actually work for you