SpotOn Reviews
Updated Jun 29, 2022
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Found 401 of over 436 reviews
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Top Review Highlights by Sentiment
- "SpotOn is good about teaching effective strategies and how to engage people in a conversation." (in 17 reviews)
Ratings by Demographics
This rating reflects the overall rating of SpotOn and is not affected by filters.
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- Current Employee★★★★★Featured Review
Pros
A lot of support from the management to help you get started. You do have to be self motivated. You'll need to be computer literate to ease the learning curve. If you don't know computers then don't get into this.
Cons
The company is growing so fast that there are some disconnects from within. But they are navigate able once you learn the work arounds.
Continue reading - Former Employee, more than 1 year★★★★★
Pros
Amazing talent in local management. Cutting edge products
Cons
Growing pains, customer support and integration challenges
- Former Employee, less than 1 year★★★★★
Pros
The product really is great. Working in the restaurant industry prior to this I could see how much value this product has and how it can help local businesses.
Cons
Training was much shorter than what was explained in the interview and only via Zoom, no in field training or shadowing, work/life balance almost non-existent, management had exceedingly difference expectations than that explained in training. Toxic work culture including toxic positivity and an almost MLM like motivational structure.
Continue reading - Former Employee★★★★★
Pros
Pay is great if you're a decent sales person, but cold-calling merchant services wears on the soul.
Cons
Training was a week before being sent into the field cold calling. They push in training upselling the software, then in reality you need to pitch merchant services to find a livable wage. Also, they really shy away from selling product to a customer if they don't have merchant services.
- Former Employee, less than 1 year★★★★★
Pros
Top of the Line Devices with fair pricing.
Cons
Training primarily consisted of a 5 day informercial followed up by weekly zoom videos. In person field training was non-existent for me personally. If you have a background in merchant processing and had some previous success then it may be a good fit.
Continue reading - Current Employee★★★★★
Pros
Lots of freedom, Lots of promised potential, many connections
Cons
Lack of support. Was not what was told. Poorly executed management promotions. Not everything was as easy as explained in training. Lack of time with local manager.
Continue reading - Former Employee, less than 1 year★★★★★
Pros
Great benefits, ability to obtain stock options, and cutting edge products for restaurants.
Cons
"Bro" Sales Culture-One of the top VP of sales bragged about his favorite movie being Wolf of Wall Street, which profiles a convicted felon who perpetrated fraud on his clients. Boiler Room Sales Mentality Exhausting reporting to your sales manager. No real coaching help from manager other than superficial "cheerleading" and trite suggestions. Very little base salary, if any. They call it a ramp up, which is basically $5,000 for 2 months before you are 100% commission. Completely remote in most areas of the country. Product for main street customers does not have much differentiation from literally hundreds of competitors. Commodity sales culture. Turn and burn much more than relationship building with customers Immense pressure constantly and no patience for someone to build a book of business. They are on you constantly to provide activity reports. Too much sizzle instead of steak. Too much hype about everything.
- Current Employee★★★★★
Pros
Great people, Great Products, Great place to work.
Cons
Low pay for what is done.
Continue reading - Current Employee★★★★★
Pros
great environment to work in. Innovative culture.
Cons
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Continue reading - Current Employee★★★★★
Pros
The support, training and leadership is beyond top notch. They make sure you are truly prepared for the position long before throwing you into the field.
Cons
If I had to pick on thing to fix I would have to say the back end could speed up a little. But with a growing company it's to be expected.
Continue reading
SpotOn Reviews FAQs
SpotOn has an overall rating of 3.8 out of 5, based on over 436 reviews left anonymously by employees. 72% of employees would recommend working at SpotOn to a friend and 72% have a positive outlook for the business. This rating has decreased by -4% over the last 12 months.
72% of SpotOn employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated SpotOn 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at SpotOn to be benefits, senior leadership, career development and the cons to be management, compensation.