SpotOn Reviews

Pros

I have worked here for a few months, but I've been around the block. The amount of money I've made is incredible, the support I've received has been nothing short of awesome, and I've left every single appointment knowing I helped the person I just signed up. Here's the deal, it's a straight commission job. If you have no or little sales experience? Probably not going to work out. What you are seeing with all the...

Cons

The only downside for me is I hate having to micro-manage my pay. In a straight commission job, that's just how it is. Most of the mistakes are mine in fairness, and when I point it out it is fixed. Doesn't mean I enjoy it. ;)

Advice to Management

None really. Best opportunity I may ever have had in my life while working for someone.

Pros

All the support you need is available to you. You have a question, SpotOn has the answer. Need help with writing up a contract or overcoming obstacles, SpotOn provides the guidance. I've worked for Merchant Processing Companies over 15 years ago. A lot of them are shady; hiding pricing and padding fees. I reentered the industry for one reason, the product and the service behind SpotOn. I did research and compared...

Cons

I haven't experienced any negatives.

Advice to Management

Keep the training coming. The daily training opportunities and great for starting sales reps and to remind the experienced reps to get back to basics.

Pros

All it takes is for you to walk into our corporate headquarters to feel the electricity, excitement and buzz in this place! I've been in the processing business for 21 years and I have never been more excited about our industry and a company that I truly believe is revolutionizing the industry. Others just talk about helping our business cut costs and help them grow their business... we deliver! Everyone in HQ share...

Cons

I really have no con's! That's a first for me!

Pros

Great company, great people, work balance, ability to get into work early as 430AM, netflix, hulu, weekly catered lunch, free coffee.

Cons

Low pay, very loud to have conversations with candidates, old computers

Advice to Management

Provide more pay for the recruiters - we are the backbone to the business.

Pros

Great coworkers, culture and managers (with an exception of a few managers, the rest are really great).

Cons

The company is still in its infancy, definitely needs some improvements on overall strategy, other than that it's ok.

Pros

Great challenge. Work from home. Free pep talks.

Cons

Not heard by management. Pay structure not realistic. Non existent training.

Advice to Management

Prepare candidates for a hard road ahead. It probably wouldn't bankrupt the company to offer some type of stipend to cover expenses to those new hires which may not have a network of connections to work through.

Pros

-Management truly care about you. From managers of departments, to the president and CEO, they make a point to not only remind you that they're available, but demonstrate it by walking around, chatting with employees, and introducing themselves. You will ALWAYS have whatever support you need. -generally upbeat atmosphere, most people enjoy where they work -snack shelves and drink fridges are stocked daily. You can...

Cons

-For customer service specifically, you will be forced to regularly deal with incompetent outside sales reps who are the primary point of contact for SpotOn's customers. Unfortunately, with SpotOns business model of hiring "freelance" outside sales reps around the country, this is unavoidable. Working in customer support, any questions the outside sales reps cannot answer, will be frantically directed at you, oftentimes...

Advice to Management

Continue to over emphasize your support for your employees and customers, it can really make the bad days feel a lot better. Direct a little more attention and support to customer support team as they are the most familiar with how well the product works, and what doesn't work. Please consider paying a bit more, customer support positions aren't difficult to find in the area and usually pay more.

Pros

I appreciate that the CEO's consistently walk around the office floor greeting and uplifting people.

Cons

This isn't a real con, in my opinion, but it does get a little loud in the office. I'm hoping we get a bigger office as the team continues to grow.

Pros

Team oriented company, great staff

Cons

None, everything is positive at this company

Advice to Management

Keep on supporting team

Pros

You work when you want

Cons

Sales directors are not very helpful