Spring Mobile Reviews | Glassdoor

Spring Mobile Reviews

Updated September 17, 2018
590 reviews

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2.4
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Jason Ellis
366 Ratings

590 Employee Reviews

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Pros
Cons
  • "work life balance, / Corp office is out of Utah youhave to relocate to work in corporate office" (in 49 reviews)

  • "Can’t make a living off minimum wage even with commission" (in 75 reviews)

More Pros and Cons

  1. Helpful (1)

    "Fantastic culture!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Solutions Provider in Charlotte, NC
    Current Employee - Business Solutions Provider in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Spring Mobile full-time (Less than a year)

    Pros

    They walk the walk! It’s evident that they care about hiring, developing and cultivating the “whole” person. In any sales position you are numbers motivated, but that is not all that matters here. Training is second to none!

    Cons

    So far - not a single thing to change.

    Advice to Management

    Thx for loving your S-Factor!


  2. "great job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Wireless Sales Consultant in Bountiful, UT
    Former Employee - Wireless Sales Consultant in Bountiful, UT
    Recommends
    Approves of CEO

    I worked at Spring Mobile full-time (Less than a year)

    Pros

    great job great benefits good work environment

    Cons

    I usually had to work holidays

  3. "Store Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Spring Mobile full-time

    Pros

    Great Company to work for

    Cons

    I do not have anything


  4. "Good Company but super corporate so slow changes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - BAM in Virginia Beach, VA
    Current Employee - BAM in Virginia Beach, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Spring Mobile full-time (More than a year)

    Pros

    They keep you in the loop and give you all the tools and information you need to be successful.

    Cons

    nothing really had a bad dm and they got rid of him quick.


  5. "they all have their ups and downs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager
    Current Employee - Store Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Spring Mobile full-time (More than 3 years)

    Pros

    benefits package is top of the line, and our discounts are amazing. We're owned by game stop so we get all the discounts associated with the company. Moved up very fast to management with in my first year.

    Cons

    Once I moved into management, the opportunities to move forward stopped. Management is about as far as you're able to go unless you are willing to uproot your family and move. Since the company hires primarily young staff It's harder for them to step back and help older customers because they can not relate to the issues, I think that if they didn't worry so much about filling in positions because people quitting if they spent more time hiring genuine people then they would have less of an issue there.

    Advice to Management

    Stop picking favorites, I cannot tell you how many times I've had a DM buddy up with the other managers and always tell them important news before telling the rest of us managers. I've been here longer than most of the managers in my district and every time we get a new DM they buddy up with the older male managers in the district I understand wanting to be friends with staff and that's a big part of springs culture, but don't make them priority management and then wonder why your smaller stores are failing when we have no coaching and are being neglected.


  6. "Doesn't pay enough"

    StarStarStarStarStar
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Spring Mobile full-time

    Pros

    Get to work with the new phones

    Cons

    Doesn't pay enough
    Management wasn't great


  7. "Fun and Fair, for the most part"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Spring Mobile full-time (More than 3 years)

    Pros

    Great Company and great culture. Overall amazing company

    Cons

    RD's have favorites and make exceptions for people but don't treat everyone equally

    Advice to Management

    Live by the values and culture that Spring wants us too and you will find success.

  8. "Ups and Downs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Spring Mobile full-time

    Pros

    Pay is good when AT&T pays

    Cons

    AT&T isn't paying. It's Retail and online is killing retail stores


  9. "Horrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Account Executive in Summerville, SC
    Current Employee - Business Account Executive in Summerville, SC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Spring Mobile full-time (Less than a year)

    Pros

    Discounts are better at corporate ATT

    Cons

    Everything in the company is horrid and the cover it with false excitement.

    Advice to Management

    Train better


  10. Helpful (1)

    "store manager review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Minneapolis, MN
    Former Employee - Store Manager in Minneapolis, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Spring Mobile full-time (More than a year)

    Pros

    if you're a top sales manager, you can hit a lot of bonuses

    Cons

    You will be over worked, looked past for promotions (even if qualified) to people in the higher position that want to be relocated, and people that don't follow sincere integrity- which is part of their motto. The company's views are something I could stand behind, but on the ground level, they don't follow it. Sales people who take advantage of customers get promoted quickly because they hit sales goals rapidly. district managers have so much paper work and emails to keep up with, they can't help develop the managers in order to help them through there career goals. the comp plan changes so often that people get fed up and leave. managers are known to work 60+ hours because you cant keep your store staffed. If you get staff they are spread out through the district to help other stores, you are still working bell to bell.

    Advice to Management

    Help management get promoted and work hands on with them more often. Help with staffing issues for managers running busy stores because they don't have time to interview and run their store. Make more of an effort to keep key players within the company. Stop changing the comp plan as often, and stop changing the coaching templates. Give the selling store managers more time to develop and sell. Figure out a better way of handling constant emails, and operational tasks to free up time.


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