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Spring Mobile Reviews

Updated February 11, 2018
502 reviews

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2.6
StarStarStarStarStar
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Approve of CEO
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Jason Ellis
305 Ratings

502 Employee Reviews

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Pros
  • Good compensation good benefits (in 21 reviews)

  • The higher ups are very involved with the reps, great benefits, great compensation, tons of opportunities (in 17 reviews)

Cons
More Pros and Cons

  1. Helpful (1)

    "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in San Francisco, CA
    Former Employee - Store Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Spring Mobile full-time (More than 3 years)

    Pros

    Spring Mobile will challenge you professionally to make yourself a stronger leader. I am very thankful for the time spent and what I learned.

    Cons

    Pay can fluctuate based on performance.


  2. "Growing Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at Spring Mobile full-time

    Pros

    Promotional opportunity, fair wage, good culture

    Cons

    Poor work life balance, low standards

    Advice to Management

    Focus on employees pay more while still meeting business needs

  3. Helpful (1)

    "Senior Wireless Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Wireless Consultant
    Former Employee - Senior Wireless Consultant
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Spring Mobile full-time (More than a year)

    Pros

    You meet plenty of great people. Opportunities do come up to climb up in the company. Some health benefits. You dictate your own commission, if you know how to work it. I truly felt like part of the Spring family within my own district. (S.O. MINKY!) Human Resource was on top of any complaints. I had a Store & Assistant Manager who were fair on requested days off. Tons of different ways to make bonuses. Paid miles if you are requested to travel somewhere work related.

    Cons

    The job was hitting your goals and helping management keep up with the store. It’s not a pay that’s consistent if you are not hitting goals set out for you. Long hours. I felt like I spent more time at work than having a social life. Base pay was not ideal since part of that job is dealing with customer service and basic tech support. It can be stressful from either management and/or customers.

    Advice to Management

    I think there needs to be a better way to pay their long term employees a consistent amount. I think there would be less of a turnover. I left because I wasn't able to make new goals that were not ideal to sell in my area. Therefore not receiving a consistent check. I was almost there for 2 years, but I enjoyed my job for the most part. Would have loved to stay longer!


  4. Helpful (2)

    "I love the job, but hate the constant changes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - BAM
    Current Employee - BAM
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Spring Mobile full-time (More than a year)

    Pros

    I love working with technology, so it's a great fit for me to work here.
    "Unlimited" earning potential
    Discounts for the phone bill and at Gamestop

    Cons

    "Unlimited" earning potential if you can manage to hit remotely close to your monthly goals, which at times seem to be random arbitrary numbers and near impossible to hit.
    Lack of support and communication from management at the store-region level.

    Advice to Management

    I understand DTV is a priority as an "Entertainment" retailer, but basing any kind of commission payout on having a certain number of premium TV sold is ridiculous. You could sell everything in the store, but unless you hit your minimum PTV goal, you won't make anything off of commission. For stores that have to compete with Corporate locations and 3rd party sellers for TV sales, it becomes impossible to make more than the base pay and spiffs for everything else you sell.

    I love working here, but quite often I feel like I could do better somewhere else because of the lack of quality leadership.


  5. "Family oriented company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Orlando, FL
    Current Employee - Store Manager in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Spring Mobile full-time (More than a year)

    Pros

    Care about you and your family. Room to move up in growing business. Give you the tooled to succeed!

    Cons

    It's a constantly changing business (which is not always bad)


  6. Helpful (1)

    "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Jacksonville, FL
    Former Employee - Store Manager in Jacksonville, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Spring Mobile full-time (More than a year)

    Pros

    Benefits, gamestop discount, direct interaction with customers.

    Cons

    Horrible comp plan. No personal life. Shady management

    Advice to Management

    Get back to the basics when you were a small dealer.


  7. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in New York, NY
    Current Employee - Manager in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Spring Mobile full-time (More than 3 years)

    Pros

    None right now. The company took a dive for the worst with the most recent changes. They saved positions for their favorite picks. Too much favoritism and not enough diversity due to many racial problems. EEOC should be having a field day with the complaints.

    Cons

    Some of the companies leaders aren’t as prejudice as others, don’t pick and choose who to praise. Pay is terrible, no work life, mandatory overtime but not more than 46 hours a week but before making managers hourly they had managers mandatory 55+.

    Advice to Management

    Pay better, Stop all the calls and excess bs or make managers non selling managers if you keep it and allow them pay off their store. Stop over working your employees and using “Protect the family” when you don’t care anything about anyone’s family but your own. Stop saying your completing realignments because your downsizing then turn around and post ads for similar positions. STOP LOOKING FOR WAYS TO NOT PAY YOUR EMPLOYEES. STOP MICROMANAGING.

  8. "family"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant
    Former Employee - Sales Consultant
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Spring Mobile (More than a year)

    Pros

    great people to work with except managment

    Cons

    lots of hidden things going on

    Advice to Management

    dont leave you employees out of things


  9. "Territory Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Spring Mobile full-time

    Pros

    Benefits, Plan discount and meeting new people

    Cons

    No family time. Poor leadership from company executives


  10. Helpful (2)

    "Broken promises."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Equal opportunity employer. I can respect the fact that they will consider each aspiring employee or current employees for promotions.

    Cons

    They underpay for management based on standards. They will not pay as promised in their commission structure. They will not provide enough to for a budget to have enough employees per each location.


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