Spring Mobile Reviews | Glassdoor

Spring Mobile Reviews

Updated November 16, 2017
467 reviews

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2.7
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Jason Ellis
282 Ratings

467 Employee Reviews

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Pros
  • Good compensation good benefits (in 20 reviews)

  • The higher ups are very involved with the reps, great benefits, great compensation, tons of opportunities (in 15 reviews)

Cons
More Pros and Cons

  1. "retail Sales Consultant"

    StarStarStarStarStar
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good team, Good pay, Spiffs for just doing your job, tons of ways to make money. Im very good at what I do and feel that the commission structure could be a little better.

    Cons

    really none that I can think of. DM was great, Management team was great, the pay for sales experts in wireless seems to drop every single year but want more work. really the only thing i can think of is that they seemed to have a few people without the qualifications for their management position. More emphasis has to be put in that area, but besides that overall great company.

    Advice to Management

    great company, great vibe, great atmosphere keep it going.


  2. "Business Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Small Business Account Manager in Portland, OR
    Current Employee - Small Business Account Manager in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Spring Mobile full-time (More than a year)

    Pros

    Decent Hours
    Solid commission opportunities
    Tuition reimbursement

    Cons

    High goals for commission payout
    Team members can negatively effect your pay if not trained properly

    Advice to Management

    Better training structure and at least 2% of commission regardless of DTV sales

  3. "Great for starting out in the sales field, but not experienced sales people."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Spring Mobile full-time

    Pros

    AT&T is a solid product whether its cell phone service, Directv, Uverse TV & Internet and home phone. They are all quality products and almost sell themselves.

    Cons

    However, the company takes a large portion of the GP for themselves, and is very prone to chargebacks from AT&T when some sales don't go thru, IE- cancelled appointments or something wasn't processed correctly. I once heard the District manager that he had "no feels" about firing people. People were more "scared to keep their job" than "motivated to sell".

    Advice to Management

    Start putting the employees first again, and stand up to AT&T a little more- Especially with chargebacks that were proper sales. There was no course of action available when this was contested.


  4. "Needs some organization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great people, great products and great pricing. Excellent commissions and opportunity for advancement.

    Cons

    Not very organized from a training perspective. Company doesn't seem to be very employee oriented.

    Advice to Management

    Trial by fire doesn't create a good environment for customers or retention of employees.


  5. "cool company"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    got paid weekly so thats cool

    Cons

    long hours
    retail holiday hours

    Advice to Management

    keep it up


  6. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Schererville, IN
    Former Employee - Sales Associate in Schererville, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Spring Mobile full-time (More than a year)

    Pros

    Great place to work
    Each store is run by a manager
    hours are flexible

    Cons

    Sometimes the goals are impossible to meet


  7. "Great job to have"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Spring Mobile part-time

    Pros

    Great people and benefits lots of opportunities to grow always promoting from within

    Cons

    Not for you if you aren’t a people person

  8. "Enjoying my time at Spring Mobile!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Entertainment Consultant in Cedar Park, TX
    Current Employee - Entertainment Consultant in Cedar Park, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Spring Mobile full-time (Less than a year)

    Pros

    If you can sell, compensation can be good. Online training is above average. You will work hard for your sales.

    Cons

    Inventory is always low with best selling phones (IPhones). Pay structure can be more efficient. Some of selling goals are unrealistic to stores who do not generate as much traffic.

    Advice to Management

    Take care of those, especially the ones who can turn a profit and hit their quotas.


  9. "Good experience, okay pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager-In-Training
    Current Employee - Manager-In-Training
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Spring Mobile full-time (Less than a year)

    Pros

    Easy way to get experience in the industry. High turnaround is a double edged sword - easy to climb up the ranks, however staff is constantly changing.

    Cons

    Pay leaves a lot to be desired, especially for non-managers. Hours can be long considering it is a retail position.

    Advice to Management

    Pay attention to your employees needs, and try to retain the team you build.


  10. "Amazing company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Port Allen, LA
    Current Employee - Store Manager in Port Allen, LA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Spring Mobile full-time (More than a year)

    Pros

    The culture is phenomenal, you are given the tools to succeed, & the pay is great. They genuinely care about their employees.

    Cons

    There is a lot of pressure to perform & you do work for your money. Nothing is handed to you but that’s life!

    Advice to Management

    More work/life balance for people with kids


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