Springer International Publishing Reviews | Glassdoor

Springer International Publishing Reviews

Updated April 4, 2017
69 reviews

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3.3
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Springer International Publishing CEO Derk Haank
Derk Haank
28 Ratings

69 Employee Reviews

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Pros
  • Lots of opportunities, people are passionate about what they do, stable company, well recognised brand, great culture and good work life balance (in 6 reviews)

  • good benefits (summer Fridays, health insurance) (in 6 reviews)

Cons
  • Upper management an "old boys club" (in 4 reviews)

  • Negotiate your base salary, then don't expect much growth (in 2 reviews)

More Pros and Cons

  1. Helpful (4)

    "Licensing Manager Sales Executive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Licensing Manager in New York, NY
    Former Employee - Licensing Manager in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Springer International Publishing (More than 5 years)

    Pros

    Independent work and responsibility attain sales targets. Excellent healthcare program if the platinum level is selected for pre-tax salary deductions for the family. Interesting and extensive travel required for the job with a position covering between 5 US states and 2 countries. Good company reputation with clients. Many excellent people to work with.

    Cons

    Compensation program for sales is not up to standards for the industry. Commissions are not part of the compensation program. Bonus' is only paid formally one time per year, 4 months after the calendar year (fiscal year) ends. Base salary was approximately $25,000 below similar companies in the industry where I have worked. Inflexible business models that are out of date within the industry. Problematic CRM tool. High rate of turnover within support staff and outside sales. Limited opportunity. No additional bonus comp for inside sales support.

    Advice to Management

    I would recommend evaluating and increasing your compensation programs for the entire outside sales and inside sales groups as well as the sales management teams to bring the compensation up to date with the industry and perhaps even become a leader. Don't turn a blind eye to the high levels of turnover. Evaluate the business models as they are now out of date with customer expectations and the industry.


  2. Helpful (1)

    "Associated editor"

    Star Star Star Star Star
    • Career Opportunities
    Former Employee - Associate Editor in New York, NY
    Former Employee - Associate Editor in New York, NY

    I worked at Springer International Publishing (Less than a year)

    Pros

    reasonable work hours, lots of chances to attend academic meetings all over the world.

    Cons

    It was hard to tell depend on my relatively short time in Springer Beijing office,

  3. Helpful (4)

    "What to Expect at Springer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Library Sales/Marketing Team in New York, NY
    Current Employee - Library Sales/Marketing Team in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Springer International Publishing full-time (More than 5 years)

    Pros

    - Flexible work/life balance
    - Promote from within
    - co-workers are friendly and overall work environment is very pleasant.
    - The job is often "what you make of it" and there is room for creativity and input.
    - Professional development courses are offered (Sales/Marketing Academy), so you get trained on skills that are transferable to other companies.
    - Company is strong and looked to as an industry leader
    - Librarians love our products.
    - great insurance/retirement benefits

    Cons

    Communication: During the recent merger with Nature, management remained silent and did not acknowledge overall sense of dread/fear over changes to come. Even when there was no news, a regular (monthly? quarterly?) update from upper management just to say, "hey, there's still no news, hang in there/thanks for your patience & we understand you're anxious" would have gone a very long way.

    Money: Pay is extremely low compared to market rate of similar jobs at competitor companies. If you move up to a different position, Springer is EXTREMELY unwilling to give significant or acceptable pay raises. The only way to be paid what you're worth is to leave and come back, which a few people have done. Which leads me to...

    Turnover: Springer's not a bad place to work, but recent years have seen a very high turnover rate in the sales teams and it is affecting our reputation. A couple of people who have been put into management roles have been very aggressive/toxic to their staff, which might be one reason. Another is the reticence to give talent reasonable pay raises and promotions.

    Advice to Management

    Acknowledge the talent you have and try to keep it. Don't stand on ceremony when negotiating pay raises: if you don't pay talent what they're worth, someone else will. Turnover is expensive. When you don't communicate regularly with the team, it sends the message, "you're not important enough to know what's happening". We understand if there is nothing to learn, but radio silence from your end is disconcerting. Try to be better about facilitating sharing among your teams. People are energized and inspired by learning what their colleagues are up to.


  4. "Good fit"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Roselle, NJ
    Current Employee - Anonymous Employee in Roselle, NJ

    I have been working at Springer International Publishing (More than a year)

    Pros

    Lovely people and great fit for young professionals.

    Cons

    Cant really think go any.


  5. "Good"

    Star Star Star Star Star
    Former Employee - Media in Brooklyn, NY
    Former Employee - Media in Brooklyn, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Springer International Publishing full-time (Less than a year)

    Pros

    Was a very cheerfull place and good working condition

    Cons

    There were not much cons. Samll things will remain.

    Advice to Management

    They must pay heed to all the employees.


  6. Helpful (4)

    "Run away as fast as possible"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Springer International Publishing full-time

    Pros

    Where flexibility was the last remaining perk, it's not extended equally among the ranks.

    Cons

    At Springer, there's zero incentive for working hard and ineptitude goes a long way. Extremely disorganized, abysmal leadership, and rampant nepotism. New initiatives are rolled out before all bugs are cleared or before all geographic regions are even considered, resulting in a bigger mess than you'd started with. Terrible environment: long term building construction brings excessive noise, fire alarm testing and drills, completely closed off or out of service lifts, and even hallway flooding. No alternate accommodations will even be considered unless your position is deemed "income driving"; no allowance for working from home or temporarily moving locations even though there's tons of space due to shockingly high turnover. Major changes are made without bothering to consult with or even advise those who will be affected. No accountability for sexual harassment.


  7. Helpful (3)

    "Editor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Editor in New York, NY
    Former Employee - Editor in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Springer International Publishing full-time (More than a year)

    Pros

    The only "pro" of working at Springer is that the company is so woefully disorganized that you can get away with doing any real work. It's the kind of place where your manager is either too incompetent or too checked out to care whether or not you disappear for a few hours. No one is running the ship, therefore, no one cares where it is heading.

    Cons

    Springer is among the most demoralizing workplaces I've ever been in. The company is constantly changing everything about its business practices, rolling out programs before critical errors are resolved, and reshuffling employees. The addition of Nature Publishing Group is only going to make matters worse, as Palgrave and Nature are just as poorly managed (though both companies are under the impression that Springer is a bastion of organization).

    Advice to Management

    Fewer middle managers, more personal accountability, and perhaps smarter hires would do the company well in the long run, instead of constantly courting aborted IPO attempts and vulture investors.

  8. "No Room for Growth"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Editorial Assistant in New York, NY
    Former Employee - Editorial Assistant in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    good benefits (summer Fridays, health insurance)

    Cons

    It's hard to move forward unless your direct manager is looking out for you.

    Advice to Management

    Appreciate support staff more (Editorial Assistants, Assistant Editors)


  9. "Fair but not Great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Approves of CEO

    I have been working at Springer International Publishing full-time

    Pros

    Great company as far as benefits and job security.

    Cons

    Not much room to grow or move around the company. Receiving raises are very hard, and management seems to be less experienced than the worker bees.


  10. Helpful (5)

    "Near Complete Disarray"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    It would appear that satisfaction and compensation vary wildly by department, so some employees may be treated fairly. The summer hours are nice.

    Cons

    Nearly unanimous agreement in lack of adequate pay. Extremely poor communication between departments, offices, and levels of management. Constant turnover of employees at all levels. Poor morale. Promotion and department change are impossible without enthusiastic support from management. Healthcare options are expensive and mediocre. Office is plagued by nearby construction. Outsourcing of labor has made technical tasks unnecessarily difficult. Outdated equipment.

    Advice to Management

    Pay fairly. Value your employees. Communicate clearly.


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