Springleaf Finance Reviews | Glassdoor

Springleaf Finance Reviews

Updated April 23, 2017
324 reviews

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Full-time Part-time

3.0
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Springleaf Finance President & CEO Jay Levine
Jay Levine
115 Ratings

324 Employee Reviews

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Pros
Cons
  • I believe upper management decided to hold off on updating technology until the acquisition was complete (in 24 reviews)

  • Not much room for advancement, seems like the company is going under (in 9 reviews)

More Pros and Cons

  1. "Collecting and Soliciting"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Personal Loan Specialist in Hickory, NC
    Former Employee - Senior Personal Loan Specialist in Hickory, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Springleaf Finance full-time (More than a year)

    Pros

    Good benefits, dental, medical, maternity, 401k etc

    Cons

    Offices are bleak. You have to call to collect late payments, and solicit current customers to take out more money at extremely high interest rates.


  2. "Lacks Clear Direction"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Manager in Evansville, IN
    Former Employee - Program Manager in Evansville, IN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Springleaf Finance full-time (More than a year)

    Pros

    Good salary, use of technology, and good employees at the worker level.

    Cons

    Weak management, poor communication between departments, constant layoffs makes job security highly questionable

    Advice to Management

    Get your head out of your butts and right this ship. Work together and not allow empire building to get in way of collaboration and teamwork.


  3. "Getting screwed over"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Personal Loan Specialist in Columbia, MO
    Current Employee - Senior Personal Loan Specialist in Columbia, MO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Springleaf Finance full-time (More than 3 years)

    Pros

    stable employment good benefits good training

    Cons

    I am getting screwed out of 152 hours of vacation now that I have submitted my two weeks for a job paying $19k a year higher...I've been here 4 years now, but because I am leaving, I apparently do not matter anymore...what happened to leaving on good terms?

    Advice to Management

    Play an active role in employee success, follow through on promises, monitor success as heavily as you do failure, set realistic goals based on geography, not position within the company. Chicago will naturally produce more than "Podunk USA," expectations cant be the same. Don't screw over faithful employees just because they are "replaceable!"


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  5. "So-So, super low pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Programmer Analyst in Evansville, IN
    Former Employee - Programmer Analyst in Evansville, IN
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Springleaf Finance full-time (More than a year)

    Pros

    Nice Building
    People are friendly

    Cons

    Management is terrible
    Pay is super low
    To much stress


  6. "Account Rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Altamonte Springs, FL
    Former Employee - Anonymous Employee in Altamonte Springs, FL

    I worked at Springleaf Finance full-time (More than a year)

    Pros

    Vacation, paid maternity leave, OK salary

    Cons

    Management disconnect, weird end of month hours

    Advice to Management

    None


  7. "Overall a Good Company to Work For"

    Star Star Star Star Star
    Current Employee - Branch Manager in Raleigh, NC
    Current Employee - Branch Manager in Raleigh, NC

    I have been working at Springleaf Finance full-time (More than 5 years)

    Pros

    Great incentive programs, good benefit choices, offers 401k and profit sharing

    Cons

    Last minute scheduling to work Saturdays, hard to balance work/life


  8. Helpful (2)

    "Personal Loan Specialist"

    Star Star Star Star Star
    Former Employee - Personal Loan Specialist in Marietta, GA
    Former Employee - Personal Loan Specialist in Marietta, GA
    Doesn't Recommend

    I worked at Springleaf Finance full-time (More than 3 years)

    Pros

    The office I worked in had a great environment. We worked well as a team and helped each other out when needed.

    Cons

    Loan goals are pushed really heavily. Insurance sales are said that they can't have goals, but you are ridden about them constantly. Expectations are much higher than the salary.

    Advice to Management

    Quit trying to get too few people to do the job. Adding more administrative staff would greatly help the staff be able to hit the performance measures you want.


  9. Helpful (2)

    "Disorganized, Outdated Systems"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Irving, TX
    Former Employee - Business Analyst in Irving, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Springleaf Finance (More than a year)

    Pros

    They take care of you while traveling. The pay and benefits were fair. Parking was easy and close to the building.

    Cons

    Upper level management was either incompetent or out-of-touch (sometimes both). There was a negative vibe in the workplace, and they expected you to put your job as first priority in your life. Terrible work/life balance. The systems were completely obsolete, and pulling data was a nightmare. There was no career development. Glad the mortgage side no longer exists.

    Advice to Management

    Create a better atmosphere for your employees. Actually care about them, listen to them, and realize most people value their families over their jobs.


  10. "salary and duty"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSR2 in Irving, TX
    Current Employee - CSR2 in Irving, TX
    Recommends
    Positive Outlook

    I have been working at Springleaf Finance full-time (More than 10 years)

    Pros

    benefits, environment, employees, parking and pay

    Cons

    moral, change in employees, training, systems and temperature in building

    Advice to Management

    none


  11. "Best company to work for."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Collections Specialist in Tempe, AZ
    Current Employee - Senior Collections Specialist in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Springleaf Finance full-time (More than a year)

    Pros

    Great culture and atmosphere created by great people that are hired within or externally. Flexible hours and unlimited overtime (I know, right?). Ample opportunities to move up within the company and have a voice, that actually gets heard. Constant recognition and praise, with certificates, raffles, contests and employee appreciation day each month. I absolutely love my job. I no longer have the stress of not liking my job or not being happy with the people I work with...not here ! Bonus structure and quotas are obtainable and they payout generously

    Cons

    Not a lot of Parking spots as we have filled up the collection floor over the last 6 months and running out of kitchen supplies too quickly. That's all I can complain about lol

    Advice to Management

    Keep up what your doing! You care about your team members and it shows.


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