Springleaf Finance Reviews | Glassdoor

Springleaf Finance Reviews

Updated September 10, 2017
75 reviews

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2.0
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Springleaf Finance President & CEO Jay Levine
Jay Levine
13 Ratings

75 Employee Reviews

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Pros
  • Good pay and benefits but you work like a dog (in 12 reviews)

  • stable employment good benefits good training (in 22 reviews)

Cons
  • I believe upper management decided to hold off on updating technology until the acquisition was complete (in 25 reviews)

  • Not much room for advancement, seems like the company is going under (in 9 reviews)

More Pros and Cons

  1. Helpful (1)

    "Financial Services Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Springleaf Finance full-time

    Pros

    Entry level and Offers benefits

    Cons

    Use of own car, pay, and long hours


  2. Helpful (1)

    "High Stress, No Work Life Balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch Manager
    Former Employee - Branch Manager
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Springleaf Finance full-time (More than 5 years)

    Pros

    Decent pay and you work with good people.

    Cons

    Field employees are treated poorly by upper management and corporate employees, unattainable goals and bonus structure, long hours, collecting in dangerous neighborhoods, constantly changing schedule, revolving door in higher level management

  3. Helpful (1)

    "Branch Manager"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Springleaf Finance full-time

    Pros

    Flexibility with running the branch like your own business

    Cons

    Benefits and compensation was not competitive

    Advice to Management

    Realize people are your number one resource and treat them better


  4. Helpful (4)

    "Lacks Clear Direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Manager in Evansville, IN
    Former Employee - Program Manager in Evansville, IN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Springleaf Finance full-time (More than a year)

    Pros

    Good salary, use of technology, and good employees at the worker level.

    Cons

    Weak management, poor communication between departments, constant layoffs makes job security highly questionable

    Advice to Management

    Get your head out of your butts and right this ship. Work together and not allow empire building to get in way of collaboration and teamwork.


  5. Helpful (2)

    "Negative environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Springleaf Finance full-time

    Pros

    Good wage and commission opportunities

    Cons

    Low workplace morale, very little training/help, some long shifts, competitive environment

    Advice to Management

    Work on creating a healthier environment for employees. Encourage better training.


  6. Helpful (1)

    "Getting screwed over"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Personal Loan Specialist in Columbia, MO
    Current Employee - Senior Personal Loan Specialist in Columbia, MO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Springleaf Finance full-time (More than 3 years)

    Pros

    stable employment good benefits good training

    Cons

    I am getting screwed out of 152 hours of vacation now that I have submitted my two weeks for a job paying $19k a year higher...I've been here 4 years now, but because I am leaving, I apparently do not matter anymore...what happened to leaving on good terms?

    Advice to Management

    Play an active role in employee success, follow through on promises, monitor success as heavily as you do failure, set realistic goals based on geography, not position within the company. Chicago will naturally produce more than "Podunk USA," expectations cant be the same. Don't screw over faithful employees just because they are "replaceable!"


  7. Helpful (2)

    "Tough Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    always great assisting customers in need, reasonably good sales culture, autonomy in meeting individual goals

    Cons

    bleak future prospects both as an individual and corporate outlook, significant turnover and restructuring without a progressive pay scale, middle and executive management who actively try to catch employees in failure rather than support their potential success

    Advice to Management

    Needs a lot of work

  8. Helpful (3)

    "Personal Loan Specialist"

    StarStarStarStarStar
    Former Employee - Personal Loan Specialist in Marietta, GA
    Former Employee - Personal Loan Specialist in Marietta, GA
    Doesn't Recommend

    I worked at Springleaf Finance full-time (More than 3 years)

    Pros

    The office I worked in had a great environment. We worked well as a team and helped each other out when needed.

    Cons

    Loan goals are pushed really heavily. Insurance sales are said that they can't have goals, but you are ridden about them constantly. Expectations are much higher than the salary.

    Advice to Management

    Quit trying to get too few people to do the job. Adding more administrative staff would greatly help the staff be able to hit the performance measures you want.


  9. Helpful (3)

    "Disorganized, Outdated Systems"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Irving, TX
    Former Employee - Business Analyst in Irving, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Springleaf Finance (More than a year)

    Pros

    They take care of you while traveling. The pay and benefits were fair. Parking was easy and close to the building.

    Cons

    Upper level management was either incompetent or out-of-touch (sometimes both). There was a negative vibe in the workplace, and they expected you to put your job as first priority in your life. Terrible work/life balance. The systems were completely obsolete, and pulling data was a nightmare. There was no career development. Glad the mortgage side no longer exists.

    Advice to Management

    Create a better atmosphere for your employees. Actually care about them, listen to them, and realize most people value their families over their jobs.


  10. Helpful (2)

    "Great from the outside looking in"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Loan Specialist in Atlanta, GA
    Current Employee - Personal Loan Specialist in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Springleaf Finance full-time (Less than a year)

    Pros

    The people are great. Pay is above average. The office atmosphere is usually upbeat. The hours are ok. Overall the office is enjoyable. Most managers are very understanding about taking days off.

    Cons

    Crazy goals. They are always changing things. You do well one month, not so well the next month and they have you wondering if you still have a job. If you don't reach your goal, be it daily or weekly you are punished by having to work late (7pm) or even come in Saturdays to make collection calls. Being new is a huge disadvantage. The older workers have most of the good businesses set up already and most long term customers only want to talk to them. Then management looks at you and asks why you can't produce loans!

    Advice to Management

    More one on one coaching. Making sure that business gets distributed among the employees fairly even if it's a merchant loan. Reward hard work as well as the final numbers.


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