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    Sprint Customer Service Representative Reviews

    Updated 25 Jul 2019

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    Found 135 reviews

    3.0
    StarStarStarStarStar
    Rating TrendsRating Trends
    35%
    Recommend to a Friend
    36%
    Approve of CEO
    Sprint CEO Michel Combes
    Michel Combes
    5 Ratings

    1. "Csr"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Customer Service Representative in Oklahoma City, OK
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Sprint full-time for more than 3 years

      Pros

      Great schedule and time off

      Cons

      Better training or longer training and less slide shows more hands on trainging

      Advice to Management

      More support out of training

      Sprint2019-07-24

    2. "Ok place to work but not for everyone"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Customer Service Representative 

      I worked at Sprint full-time

      Pros

      Good pay, fun coworkers

      Cons

      Micromanagement is at an all time high

      Sprint2019-07-25
      3. Join the Sprint team
      See Our Latest Jobs

    3. "Customer"

      StarStarStarStarStar
      Former Contractor - Customer Service Representative 

      I worked at Sprint for less than a year

      Pros

      Good pay for the company

      Cons

      Long hours for the company

      Sprint2019-06-26

    4. "Customer service"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Inbound Customer Service Representative in Dayt Beach Sh, FL
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Sprint full-time for more than 10 years

      Pros

      Great customer service and Supervisor

      Cons

      great experience and willing to learn and grow

      Advice to Management

      Greater

      Sprint2019-06-18

    5. "Meh..."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Customer Service Representative in Panama City Beach, FL
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at Sprint full-time for more than 3 years

      Pros

      Good shift hours, good coworkers

      Cons

      Survey based commission was a nightmare

      Sprint2019-05-10

    6. "Terrible, horrible place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Customer Service Representative in Everett, WA
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Sprint full-time for less than a year

      Pros

      There were no pros none at all

      Cons

      The training, the staff, the environment

      Advice to Management

      None this location was closed down

      Sprint2019-06-07

    7. "Great job love it so"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Customer Service Representative in Shreveport, LA
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Sprint part-time for less than a year

      Pros

      Great job live it so

      Cons

      I wanted to be lazy all the time

      Advice to Management

      Na

      Sprint2019-03-14

    8. "Not good"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Customer Service Representative in Hampton, VA
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Sprint full-time for more than a year

      Pros

      Easy work but bad management

      Cons

      Bad pay and ghetto

      Sprint2019-03-20

    9. "at risk accounts and customers"

      StarStarStarStarStar
      Former Employee - Customer Service Representative in Temple, TX

      I worked at Sprint full-time for less than a year

      Pros

      numerous opportunities for bonuses and commission

      Cons

      selling was more important than customer service

      Sprint2019-01-20

    10. "Ehh"

      StarStarStarStarStar
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Customer Service Representative 
      Doesn't Recommend

      I have been working at Sprint full-time

      Pros

      Ehh. It’s a job so hey 🤷🏽‍♀️

      Cons

      The people are so very annoying

      Advice to Management

      Stop showing favoritism and gossiping.

      Sprint2019-01-18
    Found 135 reviews
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