Sprint Retail Sales Consultant Reviews | Glassdoor

Sprint Retail Sales Consultant Reviews

Updated February 23, 2017
313 reviews

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Retail Sales Consultant

3.0
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Marcelo Claure
111 Ratings

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  1. "sales consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Columbus, OH
    Current Employee - Retail Sales Consultant in Columbus, OH
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Sprint full-time (More than 3 years)

    Pros

    base plus commission & full benefits

    Cons

    saturated market less stores in one market

    Advice to Management

    focus on development and not just numbers


  2. Helpful (1)

    "Great Company to work for!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Frisco, TX
    Current Employee - Retail Sales Consultant in Frisco, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sprint part-time (Less than a year)

    Pros

    Awesome company to work for, I've been with Sprint for about 3 months now. I'm at a very high volume store and I'm a retail consultant and the compensation is great for a 20 year old college student like myself, I make more than enough to pay for my car and tuition with savings on top and i only work 23-30 hours a week typically! GREAT flexibility with my class hours as well!

    Cons

    can't think of any cons

    Advice to Management

    Although I'm very used to my job now and hitting high numbers, i think management should help train employees more when they first start. When i first started I had to ask millions of questions


  3. "Promotions are based on politics not talent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Retail Sales Consultant in Austin, TX
    Current Employee - Lead Retail Sales Consultant in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Sprint full-time (More than 10 years)

    Pros

    Depending on management, hours/days off, benefits were better and now getting worse, health premiums going up with less coverage,

    Cons

    Retail environment, take vacation and get docked for performance/don't take vacation you lose it

    Advice to Management

    Always go by golden rule. Treat your employees with respect and fairness and your business will thrive.


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  5. "Lead retail consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant in Doral, FL
    Former Employee - Retail Sales Consultant in Doral, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Sprint full-time (More than 5 years)

    Pros

    Money can be good if you put in work, and are naturally a hustler..

    Cons

    Disctrict full of politics, favortism always visible, management underexperienced and not on the same page.

    Advice to Management

    Good energy is contagious, walking around the store when it's dead stressing like a diva does not help.


  6. "Sprint Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant in Las Vegas, NV
    Former Employee - Retail Sales Consultant in Las Vegas, NV
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The training is very good and gets you ready for the sales floor.

    Cons

    Overall I really can’t complain

    Advice to Management

    Management has really improved


  7. "Sales associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant in Woodbury, NJ
    Former Employee - Retail Sales Consultant in Woodbury, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sprint full-time (More than a year)

    Pros

    You use to be able to make awesome commisions

    Cons

    Corporate gave everyone .. smokers, slackers, cant hit your metrics...a 2$ an hour raise and reduced commissions... Pathetic move


  8. "Good Place To Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant in Saint Louis, MO
    Former Employee - Retail Sales Consultant in Saint Louis, MO

    I worked at Sprint full-time

    Pros

    Underrated pay. Making around 35k per year is nice for a college student.
    Extremely fun environment.
    Relaxing environment. When it's slow you don't do too much, and you can relax with some managers.

    Cons

    Retail hours
    Frequent leadership changes.
    Certain district managers will make ridiculous demands. Like everyday emails for not meeting goals, or phone conference calls every day after not meeting goals (on your off days)

    Advice to Management

    Stop changing management so much. Even though it's sales give your workers more stability.


  9. "Has its perks"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Machesney Park, IL
    Current Employee - Retail Sales Consultant in Machesney Park, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Sprint full-time (More than 3 years)

    Pros

    Great benefits, can be fun, and if you like challenges then this is for you. pay is good and with commission can easily clear 35-40 thousand

    Cons

    have to deal with terrible customers, management can seem to cherry pick employees for promotions without a clear process. double standards in a lot of processes. not great for families as hours can be very long.

    Advice to Management

    start caring more about retail reps. start training phone sales and customer care reps to do their jobs correctly and stop dumping their problems due to the lack of education in sprint processes onto store reps who then have to handle the problems after the customer has been escalated into an angry state.


  10. "Sales Rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Waterbury, CT
    Current Employee - Retail Sales Consultant in Waterbury, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sprint full-time (More than a year)

    Pros

    Sprint allows rep to manage how much they bring home with an awesome commission structure maxing out at 100k a year

    Cons

    like any sales job the pressure is on, high sales quota from time to time but its all part of the job

    Advice to Management

    engage in all sales and help your staff maximize all sales


  11. "Unorganized"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant in Midlothian, VA
    Former Employee - Retail Sales Consultant in Midlothian, VA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Sprint part-time (Less than a year)

    Pros

    Free phone line and discounted phone.

    Cons

    Unorganized when it came to schedules (week started on Saturday wouldn't have schedule until Friday afternoon) never reimbursed me for travel expenses for mandatory training, no work life balance that was promised in interview.

    Advice to Management

    Realize your employees have an outside life. Commit to making schedules in advance. And when someone that works for you tells you they need their reimbursement try actually caring instead of brushing it off.