Sprint Retail Sales Consultant Reviews

Pros

Once you're hired, even as a host, they take you in as family and will give you the tools to advance, IF you want to. Sprint promotes from within so that great, and the free cell service you get once you're a consultant and above is amazing.

Advice to Management

Work with employees on transfers

Pros

Hourly pay is ok commission is pretty good PTO is 136 hours a year which isn't bad as long as you hit your monthly goals no one is on your back.

Advice to Management

Start caring more about your employees reward them when they do well and don't outsource your call center and also give the reps access to actually call national sales support because the chat just isn't cutting it customers aren't happy when they have an issue then we have to tell no problem I'll open a chat with someone who takes 20 minutes to respond

Pros

The highest paid in the industry.

Advice to Management

Empower your employees.

Pros

You get a Free cell phone plan

Advice to Management

N/a

Pros

Some paid time off for part timers

Advice to Management

Train your incoming enployees much better. Make their monthly quotas progressive so they can get better over time naturally.

Pros

Generous PTO allowance.
Flexible schedules in retail.
Nice benefits package.

Advice to Management

Find ways to keep store managers rather than cycling through a new one every 6 months. Reward employees better to increase morale. Get rid of all the pointless metrics forced down employees throats and find more accurate ways to gauge success that don't include ridiculous metrics that can be fabricated.

Pros

Great Store Manager & District Manager. Flexible schedule.

Advice to Management

Get rid of the dead weight employees who are unprofessional and lazy so that those who are serious about our job can do it and make real money before we go elsewhere. Take time to watch your cameras. Prepare to be astonished by what you see from your employees to your Assistant Store Manager.

Pros

- Flexible hours
- Fun environment
- Great Commission structure
- Free service and awesome discounts

Pros

Paid time off, but if you don't hit your numbers while you are in vacation, too bad.

Advice to Management

This is a message to the CEO, if you have multiple complaints from different employees about unfair treatment by management get a new management team!

Pros

You get paid well, job security is more or less good as long as you keep your sales up. Even if you don't do so well for multiple months in sales, they will still probably keep you, but they will complain until your ears are ringing that you aren't selling enough so be ready for that. The best part about working at the stores is the friendship you will share with your co workers. Most experiences I have had with co workers are good unless its management I am dealing with. One thing I will say about management is that they will usually have your back over the customers. If they stand to lose money or a sale, they will take your side in a heartbeat, the customer is just a wallet to them so they don't care otherwise. It sucks for the customer but its good for you if a customer is giving you a hard time.

Advice to Management

It is important to care about money and sales, it is more important to care about work quality and employee satisfaction. There are way too many store transfers, treat your employees like people, not cattle. and have more realistic sales goals, like I mentioned earlier, I (and most other representatives) used borderline unethical sales techniques, just to get upper management to leave us alone.