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Sprint Reviews

Updated Jun 17, 2021

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Found 8,881 of over 9K reviews

3.5
59%
Recommend to a Friend
65%
Approve of CEO
Sprint CEO Michel Combes
Michel Combes
693 Ratings
Pros
  • "good company/ great benefits/ great staff(in 538 reviews)

  • "pretty good pay as well as good benefits(in 474 reviews)

  • Cons
  • "Upper management can be terrible(in 349 reviews)

  • "hard to maintain work life balance at times(in 268 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Sprint and is not affected by filters.

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    1. 5.0
      Former Employee, more than 5 years

      It was very nice to work for Sprint, I loved that company each day and did the best memories in my life

      Jun 17, 2021 - Sales Associate in Saint George, UT
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You have a long time management that are the best team to work with and for. Ohh and now is T-mobile but the old management is there so, you good IF U WORK WITH THEM.

      Cons

      too many time wasted in trainings, I hope that as Tmobile now, that training for new employees would get better and be less tedious.

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    2. 4.0
      Former Employee, more than 3 years

      Was great while it lasted

      Jun 15, 2021 - Human Resources Specialist in Irvine, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Sprint offered competitive pay and had some great leaders

      Cons

      Unfortunately some leaders were not the best to work for either. Leadership training and employee retention programs were much needed at sprint.

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    3. 4.0
      Current Employee, more than 8 years

      Retail

      Jun 16, 2021 - Assistant Store Manager in Mount Pleasant, MI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Co workers were awesome. Not having a cell phone bill was nice. Good benefits

      Cons

      Didn’t like working nights ans weekends but that’s part of the job.

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    4. 1.0
      Current Employee, more than 3 years

      Only Work Here for the Pay

      Apr 12, 2021 - Sales Representative in Fort Myers, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The pay, the PTO, oh and the pay.

      Cons

      As a new hire, the training was very informative in-person, I learned a lot and the proper way to do things, after I was placed into a store, things completely changed. Upper management was having us lie to customers to make sales, it did not matter how hard you worked because you were not recognized unless you kissed up to the higher ups, the schedule would change without notice, customers would often threaten us in the store, and sometimes to the point of even getting physical with us. The cellular service is absolutely awful here. If you are an employee and you have an issue with your phone, you are SOL, because you can't call customer service, you can only resolve issues online through chat, which is not helpful at all. When you deal with an issue in the store with a customer and you have to call NSS, they often argue with you to the point you have to request a supervisor. If you like constantly changing schedules, lying to people's faces, and over bearing upper management, then this is the place for you.

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    5. 5.0
      Former Employee

      Fun

      Jun 15, 2021 - Team Lead in Fort Myers Beach, FL, Optional[FL]
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice opportunity. Learned alot 💯

      Cons

      Family life balance, low base , holiday hrs.

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    6. 4.0
      Former Employee, more than 1 year

      Good and bad.

      Jun 12, 2021 - Inside Sales Representative in Tampa, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good money opportunity until they changed the way employees get paid.

      Cons

      At my particular store, there was no work life balance.

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    7. 4.0
      Current Employee, more than 10 years

      Great

      Jun 14, 2021 - Store Manager in Fort Wayne, IN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great people to work with

      Cons

      Retail hours and work life balance

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    8. 4.0
      Current Employee

      Sprint

      May 31, 2021 - Sales Consultant in York, PA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible schedules, great teamwork, commission as high as you want it, fun customer service, great place to work for beginners. Relaxing, slow-paced environment most days. Chill on our phones and chat in our free time.

      Cons

      Gossip from coworkers, rude customers, some days are really slow and boring. Commission rates could be better.

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    9. 4.0
      Former Employee, more than 8 years

      Good company

      Jun 10, 2021 - Project Manager in Overland Park, KS
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Beautiful campus, good benefits, flexible work life balance

      Cons

      Company stability was always up in the air

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    10. 4.0
      Former Employee, more than 1 year

      Great Job

      Jun 8, 2021 - District Manager in Charlotte, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I really enjoyed the people I worked with

      Cons

      I did not enjoy the lack of benefits

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    Viewing 1 - 10 of 8,881 Reviews

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