Sprint Reviews | Glassdoor

Sprint Reviews

Updated July 27, 2017
6,103 reviews

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3.2
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Marcelo Claure
1,951 Ratings

6,103 Employee Reviews

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Pros
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  1. "Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Pasadena, TX
    Former Employee - Assistant Manager in Pasadena, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Sprint full-time (More than a year)

    Pros

    Good pay for individuals who are great with people.

    Cons

    Upper management is not all that great at supporting their stores.

    Advice to Management

    You get what you give. If you don't train your employees right they won't do what you ask from them right.


  2. "Fast-paced company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Sprint full-time (More than 10 years)

    Pros

    Excellent benefits, vacation time is above industry standard, 5 weeks after 10 years

    Cons

    Management constantly dealing with layoffs. This impacts employee moral. Employee turn over.

    Advice to Management

    Know what's going on with your employees and what they have to deal with from customers

  3. "Assistant Store Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sprint full-time

    Pros

    Good pay, retail store hours

    Cons

    retail store hours, no weekends off

    Advice to Management

    Sales background


  4. Helpful (1)

    "Business Complex Care"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sprint full-time

    Pros

    You stay busy with work being put into your box everyday.

    Cons

    3 of your orders are randomly audited for quality care once a month, which means the entire department are on pins and needles until the audits are over. If you have so 2-5 mistakes, you are written up. So many write ups and you're out the door. Also please establish a training department for new comers. Currently, they do side-by-side training with a random associate on the floor. Some people use bad habits to complete their work and bad habits rub off on the new employees.

    Advice to Management

    Be consistent across the board with how each department is handle.
    Also, create an open door policy to employees without bias.


  5. "Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Sprint full-time

    Pros

    Great coworkers, good sales experience

    Cons

    Coverage isn't that great, customers complain


  6. "Good Sales Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate
    Positive Outlook
    Approves of CEO

    I worked at Sprint full-time (More than a year)

    Pros

    Good opportunity to perform and showcase sales, interpersonal, and learning abilities.

    Cons

    Company occasionally lacked direction


  7. "Retail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at Sprint part-time

    Pros

    I loved working at sprint!

    Cons

    values were good but implementation of said values was not always done properly.

  8. "Federal and Public Safety Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Temple, TX
    Former Employee - Account Manager in Temple, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Sprint full-time (More than 10 years)

    Pros

    Great money, good managers, very few belligerent customers, next to no mandatory overtime, work from home opportunities, good training, free work phone and friends and family discount.

    Cons

    Going through layoffs, poor upper management decisions and judgement, difficult to advance without college degree, not entry level position, little recognition outside of sales.


  9. "Rewarding but difficult to advance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Network Engineer III in Overland Park, KS
    Current Employee - Network Engineer III in Overland Park, KS
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sprint full-time (More than 3 years)

    Pros

    My management structure from top to bottom is dedicated to my professional and technical development

    Cons

    Little to no opportunities to advance

    Advice to Management

    Pursue compensation parity across all organizations, identify real value provided by teams and compensate appropriately. Provide opportunities for those who excel to rise from within without having to do the "Sprint raise strategy", where you must leave the company for 6+ months in order to apply for and get a job that pays more (regardless of whether it's a higher position or not)


  10. "Lead Retail Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sprint full-time (More than a year)

    Pros

    There is no limit on how much YOU can make!

    Cons

    The retail stores are open on most holidays which are very slow.


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