Sprint Reviews | Glassdoor

Sprint Reviews

Updated July 20, 2017
6,077 reviews

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3.2
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Marcelo Claure
1,932 Ratings

6,077 Employee Reviews

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  1. "Federal and Public Safety Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Temple, TX
    Former Employee - Account Manager in Temple, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Sprint full-time (More than 10 years)

    Pros

    Great money, good managers, very few belligerent customers, next to no mandatory overtime, work from home opportunities, good training, free work phone and friends and family discount.

    Cons

    Going through layoffs, poor upper management decisions and judgement, difficult to advance without college degree, not entry level position, little recognition outside of sales.


  2. "Rewarding but difficult to advance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Network Engineer III in Overland Park, KS
    Current Employee - Network Engineer III in Overland Park, KS
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sprint full-time (More than 3 years)

    Pros

    My management structure from top to bottom is dedicated to my professional and technical development

    Cons

    Little to no opportunities to advance

    Advice to Management

    Pursue compensation parity across all organizations, identify real value provided by teams and compensate appropriately. Provide opportunities for those who excel to rise from within without having to do the "Sprint raise strategy", where you must leave the company for 6+ months in order to apply for and get a job that pays more (regardless of whether it's a higher position or not)

  3. "Relationship Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Manager in Denver, CO
    Current Employee - Relationship Manager in Denver, CO
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Sprint full-time (More than 10 years)

    Pros

    Good work/life balance, with good time off benefits and no cost Cellular service for employees, you do have to wait for the newest technology. Difficult at times to move up in organization, however lateral moves are more achievable. Still top heavy with lots of VP's and Directors. My direct manager is new to position and does not like to rock the boat. Salary for Managers and below, especially in some cities are based on "market review " not performance or cost of living, which can be frustrating. Always afraid of layoffs especially with the company being in a constant expense cutting mode trying to sell, or merge.

    Cons

    Slow salary increases and always afraid of layoffs. Difficult movement to a higher payday

    Advice to Management

    Listen to front line employees suggestions and look for better ways to reward performance.


  4. "Sales Representative in Maryland, the busiest store in the DMV area"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Silver Spring, MD
    Former Employee - Sales Representative in Silver Spring, MD
    No opinion of CEO

    I worked at Sprint part-time (More than a year)

    Pros

    -Lots of hours. I was part time (29 hours) and I was working 40+
    -Great Commison
    -Amazing co workers. Lots of Laughter.
    -Speaker is opened the whole day( we can open our own Playlists :-)

    Cons

    Challenging for some one who doesn't need the extra hours. Some times I would get stuck with one customer and live 2 hours later( I am not the fastest sales rep)


  5. "Sprint Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Overland Park, KS
    Former Employee - Retail Sales Associate in Overland Park, KS
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sprint full-time (More than a year)

    Pros

    Commission, environment, ability to move up

    Cons

    Sometimes longer hours than expected, goals aren't for everyone


  6. "Lead retail sales consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Retail Consultant in Fresno, CA
    Current Employee - Lead Retail Consultant in Fresno, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sprint full-time (More than a year)

    Pros

    Very helpful in helping you keep your job. They try to help before they fire.

    Cons

    Sometimes you feel as if you are doing other people's jobs. It is really all about assurting what you will or will not do in a nice way.

    Advice to Management

    Keep on keeping on and stop switching stuff up.


  7. "Indirect Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sprint full-time (More than 10 years)

    Pros

    Great benefits, awesome team and management

    Cons

    Working weekends and nights.

  8. "Develop and implement strategies to increase product, service and solution awareness"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - BPM in Philadelphia, PA
    Current Employee - BPM in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sprint full-time (More than a year)

    Pros

    CEO Marcelo Claure is turning around Sprint and establishing a new winning culture.
    Company Car
    Good Benefits
    Great Team

    Cons

    Uncertainty of potential merger hangs over employees every day.


  9. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Irving, TX
    Former Employee - Business Analyst in Irving, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Sprint full-time (More than 10 years)

    Pros

    Open door policy, great team atmosphere.

    Cons

    The only Cons would be the company is constantly laying off its employees.

    Advice to Management

    Keep up the good work and look for ways to retain your people.


  10. "Pretty good...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Reporting Manager in Overland Park, KS
    Current Employee - Reporting Manager in Overland Park, KS
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Sprint full-time (Less than a year)

    Pros

    Always more than enough to stay busy, and pretty diverse responsibilities to keep things interesting each and every day.

    Cons

    Job security due to the always looming potential possibility of a merger, acquisition, or layoffs.


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