Sprint Reviews | Glassdoor

Sprint Reviews

Updated December 13, 2017
1,029 reviews

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1,029 Employee Reviews

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  1. "Some good people, but no direction."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Sprint full-time

    Pros

    Some advancement opportunity.
    Flexibility with scheduling.

    Cons

    Management are stagnant. They are too comfortable in their roles & that leads to miniscule advancement opportunities.
    There is no company-wide mantra or focus.
    Focused soley on the bottom line.
    Starting pay for external candidates are light, unless negotiated heavily.
    Focus is always on the customer & not the employees who service that customer. Treat Employees Well = Better Customer Service and Satisfaction.

    Advice to Management

    Learn to look beyond that day, week or month. Development takes time. Focus on being better LEADERS, not better managers.


  2. "Up and Down"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager
    Current Employee - Store Manager
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Sprint full-time (More than 3 years)

    Pros

    Benefits are very good and compensation is pretty fair. Overall a descent place to work for younger people who are looking to get into sales.

    Cons

    District management and up is very heavy handed and use corrective action as motivation. Most district managers will throw the store managers and sales reps under the bus very quickly to save their own behinds.

    Advice to Management

    Teach, coach, and train and help develop people instead of using everyone like a stepping stone.

  3. "Retail Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sprint full-time

    Pros

    Great benefits, fun environment, new technology all the time.

    Cons

    Micromanagement, no work life balance, retail hours.


  4. "Tough environment"

    StarStarStarStarStar
    Former Employee - Retail Sales Consultant in Overland Park, KS
    Former Employee - Retail Sales Consultant in Overland Park, KS
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I Liked the people I worked with. Benefits were decent. Management was competent and helpful. Systems were very difficult to use

    Cons

    Not a competitive product as it was inferior to the competition. CEO was disillusioned and out of touch with reality


  5. "Great boss"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Sprint part-time

    Pros

    Great owner and boss to work for.

    Cons

    Few co-workers are...troublesome to work with.


  6. "Asssitant Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in New York, NY
    Current Employee - Assistant Store Manager in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Sprint full-time (Less than a year)

    Pros

    There is none , wait there’s one you do get free wireless service but you have to lease your phone and the service is terrible.

    Cons

    Service is prettyy horrible compare to most competitors, The company is simply going down the drain. Almost all my staff left to other competirors because pay was crappy


  7. "Ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Retail Sales Consultant in Tyler, TX
    Current Employee - Lead Retail Sales Consultant in Tyler, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Sprint full-time (More than a year)

    Pros

    Team work. benefits. cheap employee line.

    Cons

    growth. customer service. ability to move up in company.

    Advice to Management

    Pay your people well, and they will work harder for you.

  8. "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Denver, CO
    Current Employee - Store Manager in Denver, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Sprint full-time (More than a year)

    Pros

    Good upper management leadership. Values

    Cons

    No system training. Not enough pay. Not enough staff. Constant change and poor communication


  9. "Sprint sales rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Sprint full-time

    Pros

    Commission, live music, fun environment

    Cons

    Weekly meetings, benefits, management, network

    Advice to Management

    More care for workers


  10. "Working at Sprint"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Sprint full-time

    Pros

    Lots of good folks who have been through a lot together.

    Cons

    Today you have a job, tomorrow you don't. In the past few years, Sprint has laid off thousands!

    Advice to Management

    Stop making decisions from the cubicle in Overland Park. Get out in the real world.


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