Sprint Reviews | Glassdoor

Sprint Reviews

Updated June 27, 2017
6,024 reviews

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6,024 Employee Reviews

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  1. "System Analysis II"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Analysis II in Irving, TX
    Current Employee - Systems Analysis II in Irving, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Sprint full-time (More than 10 years)

    Pros

    The flexible of working from home.

    Cons

    They should pay their employees more money.

    Advice to Management

    Pay your employees more.


  2. "Great Place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Applications Developer in Overland Park, KS
    Current Employee - Applications Developer in Overland Park, KS
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sprint full-time (More than 5 years)

    Pros

    Great people
    Excellent campus
    Flexible working hours
    CEO

    Cons

    Nothing that I can think off

    Advice to Management

    Continue Network improvements

  3. "Lead Android Developer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in San Francisco, CA
    Former Employee - Software Engineer in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sprint part-time (Less than a year)

    Pros

    Good atmosphere
    Good growth
    Very peaceful culture
    Awesome campus to work

    Cons

    Not much challenging work
    sometimes bureaucratic

    Advice to Management

    Keep bringing new challenges


  4. "On the Upswing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project/Program Manager in Overland Park, KS
    Former Employee - Project/Program Manager in Overland Park, KS
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Sprint full-time (More than 3 years)

    Pros

    Marcelo has done wonders turning the tide. Went from a sinking ship to one that's now succeeding.

    Cons

    Limited growth potential. Continual fear of layoffs.

    Advice to Management

    Keep pushing forward!


  5. Helpful (1)

    "Better than Average"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Enterprise Architect in Overland Park, KS
    Former Employee - Enterprise Architect in Overland Park, KS
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Sprint full-time (More than 5 years)

    Pros

    after the acquisition of Nextel - work environment became much better

    Cons

    Mid to late 2000's poor customer service and customer hemorrhaging has severely hamstrung the company.

    Advice to Management

    profits will come if you "do what is right" for the customer


  6. "sprint"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Specialist in Overland Park, KS
    Former Employee - Senior Specialist in Overland Park, KS
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Sprint (Less than a year)

    Pros

    Flexible work schedule. Great training

    Cons

    minimal opportunities for advancement to other departments


  7. Helpful (2)

    "Sales Support"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Support Analyst in Overland Park, KS
    Former Employee - Sales Support Analyst in Overland Park, KS
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Sprint full-time (More than 8 years)

    Pros

    Benefits were decent and affordable.

    Cons

    Looming lay offs are a morale killer

    Advice to Management

    Keep the regulars do not let them go and hire out of college, makes customers unhappy to lose those whom they depend on.

  8. Helpful (1)

    "Retail Consultant"

    Star Star Star Star Star
    Former Employee - Sales Supervisor/Sales Consultant in Overland Park, KS
    Former Employee - Sales Supervisor/Sales Consultant in Overland Park, KS

    I worked at Sprint (More than a year)

    Pros

    The company offers great benefits.

    Cons

    Hard to get promoted from within the company at times.


  9. Helpful (1)

    "Well paying but infantile"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Care Representative in Oklahoma City, OK
    Current Employee - Customer Care Representative in Oklahoma City, OK
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Sprint full-time (More than a year)

    Pros

    The pay is above average for my area.

    Cons

    They penalize you to much for the actions of customers that are beyond your control while giving you barely any ability to help customers beyond the "education" material you can use to educate people on how to prevent more problems from happening.

    Advice to Management

    Stop penalizing agents if someone calls their service up to fourteen days later, also give your customer service employees the ability to actually help customers instead of giving us material explaining how the problem is the customers fault.


  10. "Be part of a team"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sprint full-time

    Pros

    Always a great team mentality, learning and development is important for the brand and there's a 'door is always open' approach when you need guidance or have questions

    Cons

    Sometimes it's hard to justify sprint as a brand to customers because of the negative opinions and publicity that has surrounded it in previous years.

    Advice to Management

    Ensure knowledgeable staff are on your sales floor and as soon as there is a new offer, no-one should clock in until the can answer all the basic questions or at least know where they can find the answers.


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