Sprint Reviews

Updated February 11, 2016
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4,340 Employee Reviews

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  1. "Great starter job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sprint Sales Representative in Woodbridge, VA
    Former Employee - Sprint Sales Representative in Woodbridge, VA
    Recommends

    I worked at Sprint part-time (Less than a year)

    Pros

    Great environment, low stress when store is not busy

    Cons

    Competitors AT&T and Verizon seem to have better pay and better commission


  2. "The position is not as they describe during the interview"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Sprint full-time (More than a year)

    Pros

    Good working hours; no weekends. Good opportunity for someone straight out of high school...this is not for season employees Commission structure was okay in the beginning...but this changed over time

    Cons

    Constantly changing commission structure which made it harder to reach quotas Micromanagement Managers did not allow accomplished salespersons to use their well honed selling skills; instead they focused on a specific selling strategy which often did not work The training period for new employees is too short High turnover rate

    Advice to Management

    Stop micromanaging season employees. Listen to employee feedback and provide better training techniques.


  3. "A good job for someone who wants to make money and learn about the business"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Retail Consultant in New York, NY
    Current Employee - Lead Retail Consultant in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Sprint full-time (More than 5 years)

    Pros

    Salary, benefits, hours, great experience. Chance to make a lot of money if you put the work in. Chance to network and do outbound events.

    Cons

    Monthly quotas. Lots of politics. Very hard to move into a management role if your numbers are not up to par. Reps are asked to do a lot with a little

    Advice to Management

    Stop pressuring reps to sell unethically.


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  5. "Part Time Retail Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    Love it, great people which make great vibes.

    Cons

    a lot of sprint stores are under staffed

    Advice to Management

    hire more people! I


  6. "Great place!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Customer Service Representative in Las Vegas, NV
    Current Employee - Business Customer Service Representative in Las Vegas, NV
    Recommends
    Positive Outlook

    I have been working at Sprint full-time (Less than a year)

    Pros

    Laid back, fixed hours, excellent benefits. I really enjoy working here, the people are great and so is the management. I firmly recommend Sprint as an employer.

    Cons

    The location is far from my house which makes the commute long but i cannot blame the company for that. I do wish we had some type of commission structure.

    Advice to Management

    Keep doing what you are doing. I have great and significant confidence in the effort to gain more projects and expand the business department.


  7. "Quality Assurance Representative II"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Oklahoma City, OK
    Former Employee - Anonymous Employee in Oklahoma City, OK
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Sprint full-time (More than 10 years)

    Pros

    I believe that Sprint offers competitive pay, and has excellent family and career balance. I would recommend Sprint as a career.

    Cons

    There were quite a number of radical changes in processes, which at times could be overwhelming. However, there was always plenty of time to adapt to changes.

    Advice to Management

    Be sure that employees are aware of why changes are being made. Several times radical changes were made with no clear explanation as to why.


  8. "Still a good company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager II in Sacramento, CA
    Former Employee - Project Manager II in Sacramento, CA
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Sprint full-time (More than 10 years)

    Pros

    Great co-workers, always willing to help and teach, If you have a good manager then you have a great partner who will allow you to manage your work and work independently. If you are willing to put in the hard work and prove yourself, sprint will give you he opportunity to move up in the company.

    Cons

    It appears the company's directions keep changing, Sprint is both a wireline and wireless company and the mass focus is on the wireless. Layoffs are the norm and worked are always wondering " When will it be me". The thought is its not a matter of if, its a matter of when.

    Advice to Management

    I would advise the to stop using layoffs as a way to save money. It is so demoralizing to your employees. If money needs to be saved ask the employees for suggestions they have more insight than you realize.


  9. "Sprint"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Representative in Tulsa, OK
    Current Employee - Retail Sales Representative in Tulsa, OK
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Sprint (Less than a year)

    Pros

    Benefits, hourly pay, and decent commision

    Cons

    Poorly managed and operated, usually unhelpful sales people.

    Advice to Management

    N/a


  10. "Exciting"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    New technology, process improvement and problem solving! Challenges abound for those seeking it!

    Cons

    The speed of changing technology make for a very busy work life.


  11. "Good starter job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Customer Service Representative in Las Vegas, NV
    Former Employee - Business Customer Service Representative in Las Vegas, NV
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Sprint full-time (More than 5 years)

    Pros

    Great work-life balance. Good Benefits. Good training. Great for entry-level.

    Cons

    Location dictates your room for growth. Business Processes are always missing details or do not exist. Ideas are not promoted, nor are new ideas made. Broken Corporate Ladder. You have to empty your own trash bins at the end of the day. Dead-end job.

    Advice to Management

    Start promoting your employees for doing great work. They aren't going to perform year after year after year without see'ing any rewards. Have more transparency with new projects. Give agents more meaningful work. Create more opportunity to make more money.



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