Sprint Reviews | Glassdoor

Sprint Reviews

Updated April 29, 2017
5,874 reviews

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  1. Helpful (1)

    "A company with tremendous potential! But..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Telecommunications Analyst in Reston, VA
    Former Employee - Telecommunications Analyst in Reston, VA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Sprint full-time (More than 3 years)

    Pros

    From a technical asset standpoint, Sprint has the ability to surpass all US Telecom companies. There are a few very smart and very driven employees who are pushing boundaries and solving complex problems. These tend to be mostly employees from the Clearwire integration.

    Cons

    Unfortunately, too many cons:
    - Management; still caught up in politics and wasting money in all the wrong places, while mandating an edict of OpEx/CapEx reduction
    - Too many lazy employees who are just paycheck collectors
    - Too many vendors involved in Sprint's day-to-day operation. These 3rd party companies ultimately care only about one thing at the end of the day; their bottom dollar. They are not vested in Sprint's success
    - Too many contractors with limited/myopic knowledge and experience, costing Sprint monetarily as well
    - The CEO: super nice guy, attempting to be transparent, but ultimately just making lots of money schmoozing celebs and making half empty promises

    Advice to Management

    Put your ego's aside and listen to your "No Men"
    Stop wasting money on/with vendors
    Make an effort to remove/reduce red tape - all it's doing is slowing down Sprint's progress


  2. Helpful (2)

    "Business Account Support Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Account Support Specialist in Irving, TX
    Current Employee - Business Account Support Specialist in Irving, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Sprint (More than 10 years)

    Pros

    Great vacation, standard benefits, work from home a lot, easy job

    Cons

    Once you reach mid range of your salary scale, you will no longer receive raises no matter how well you work. Promotions at locations outside of corporate are generally lateral. Company puppets and yes people are the ones that get promotions.

    Advice to Management

    Pay people what they are worth. Learn to except difference in opinion. Talk to your employees not just management before you release a new process.


  3. "Great company and opportunity"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Account Executive in New York, NY
    Current Employee - Business Account Executive in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sprint full-time (More than a year)

    Pros

    Good life/work balance. Good opportunity to make some serious money if you know what you're doing.

    Cons

    Some systems and operations are flawed making the job tougher than it needs to be. But to their credit, they listen and try to improve.

    Advice to Management

    Continue to listen and heed advice of people in the field, to make necessary improvements on systems and operations.


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  5. "Good opp in wireline"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Wireline Ae in Austin, TX
    Former Employee - Wireline Ae in Austin, TX
    Recommends
    No opinion of CEO

    I worked at Sprint full-time (More than 3 years)

    Pros

    Freedom. Canvassing new accounts while maintaining revenue. Great MPLS Internet and other UC products. Great benefits work life balance and overall good

    Cons

    Management changes with soft bank and no longer focus on wireline customer set. Lots of good people left due to wireless focus

    Advice to Management

    Get back in wireline


  6. "Good Opportunity and Benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Specialist in Overland Park, KS
    Former Employee - IT Specialist in Overland Park, KS
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Sprint full-time (More than 10 years)

    Pros

    Flexible schedule, work from home opportunities

    Cons

    Unstable employment. Layoffs are a way of life.


  7. "Lead Technical Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Technical Consultant in Charlotte, NC
    Former Employee - Lead Technical Consultant in Charlotte, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sprint full-time (More than 8 years)

    Pros

    Decent pay. School help. Benefits

    Cons

    No further movement. No rises. More of a customer service job than a tech job. Sales quotas.

    Advice to Management

    Too many things to list.


  8. Helpful (2)

    "Overall a good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Overland Park, KS
    Current Employee - Anonymous Employee in Overland Park, KS
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Sprint full-time (More than 5 years)

    Pros

    You get good benefits and some freedom

    Cons

    Too many changes happen that are not good. Management is only looking out for themselves, and either don't know or care enough to take into consideration how mandatory changes affect their employees. At any one moment I hear from multiple colleagues about how they are looking for another job because they are tired of the terrible changes coming from management.

    Advice to Management

    Take a step back and see how mandatory changes affect your employees work/life balance. Work/life balance is very important to your employees, and you need to figure out better fixes than forcing your employees to work more.


  9. "Manager"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Overland Park, KS
    Current Employee - Anonymous Employee in Overland Park, KS
    Doesn't Recommend
    No opinion of CEO

    I have been working at Sprint full-time (More than 10 years)

    Pros

    Diverse work enviornment for opportunities in many areas.

    Cons

    Communication challenges with so many moving parts and change of direction.


  10. "Sprint Telesalss"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - TELESALES Representative in Overland Park, KS
    Former Employee - TELESALES Representative in Overland Park, KS
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sprint full-time (More than a year)

    Pros

    It's a job. Nice campus

    Cons

    Stay away. They will change your schedule and expect you to lie to customers we'll get creative and then read terms and conditions really fast at the end.

    Advice to Management

    Fire them all


  11. "Company is fraud"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Overland Park, KS
    Former Employee - Anonymous Employee in Overland Park, KS
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sprint full-time (More than a year)

    Pros

    Health benefits
    Free phone on crappy network

    Cons

    Bad management
    Discriminates against vets
    No training
    Not allowed to take lunches or breaks (must eat at desk)
    No work like balance
    Management in the fraud dept bullies their workers, falsifies their link reviews to prevent them from seeking other employment.
    Fraud mgr Harry discriminates against vets - paid this gal 36K cuz she looked like his wife while I only got 23K even tho I had more experience.

    Advice to Management

    Clean house and be fair towards your employees.


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