Sprint Sales Associate Reviews | Glassdoor

Sprint Sales Associate Reviews

Updated Sep 4, 2019

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Found 165 reviews

3.3
StarStarStarStarStar
Rating TrendsRating Trends
56%
Recommend to a Friend
53%
Approve of CEO
Sprint CEO Michel Combes
Michel Combes
21 Ratings
  1. "Job Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Sales Associate 

    I worked at Sprint full-time for more than a year

    Pros

    Great Pay Great Benefits Awesome Commission

    Cons

    No cons for this job

    Sprint2019-06-04
  2. "Good company depending on manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Lead Sales Associate in Apopka, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Sprint full-time for more than 5 years

    Pros

    A good manager made it easy and better to work

    Cons

    A poor manager destroyed the store and environment lowering sales performance

    Advice to Management

    Be careful otherwise the store will always have a high turnover

    Sprint2019-09-03
  3. "Overall not too bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Sprint full-time for more than a year

    Pros

    Management was great and co workers were fun.

    Cons

    Customer base wasn’t too well. Management doesn’t really back up employees.

    Advice to Management

    Back employees up more.

    Sprint2019-09-04
  4. "Poor policies"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate/Key Holder 

    I worked at Sprint part-time for more than a year

    Pros

    good money can be fun

    Cons

    the company has horrible service, had to sell if the product they are selling sucks

    Sprint2019-09-05
  5. "Decent but can drain you"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Kansas City, MO
    Doesn't Recommend

    I worked at Sprint full-time for more than 3 years

    Pros

    Clean,energetic, team oriented work environment. Rewarded when sales are good.

    Cons

    Higher expectations over the years without higher pay. Payment structure is constantly changing. Sometimes difficult to meet goals and also be forthright with customers. Not straightforward sales techniques.

    Advice to Management

    Focus more on long-term customer happiness rather than the sale of the month.

    Sprint2019-08-26
  6. "Meh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Charlotte, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sprint part-time for more than a year

    Pros

    Coworkers, Benefits, 401k, new technology

    Cons

    Quotas, service is horrible! Only company that doesn’t have the ability to talk & surf Internet. This causes new customers to RUN back to old providers. Sprint should be praying T Mobile merger happens. They desperately need a total makeover!!

    Advice to Management

    Actual quota relief. Unless you are will to never take vacations this is a horrible company!! Quit forcing people to lie to customers about their bills to generate sales. Shady sales tactics then coworkers are put into the horrible position of explaining that the customer can’t return the “free” add-on device they were sold.

    Sprint2019-08-24
  7. "Good Job, Easy Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate in Cranston, RI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Sprint full-time for more than a year

    Pros

    Easy job that paid okay for what was asked. Not a real career move though

    Cons

    Better hit those sales numbers

    Sprint2019-08-20
  8. "Solid job with career opportunities if desired."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Lead Sales Associate in Huntington Beach, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sprint full-time for more than a year

    Pros

    Work is same day-to-day you know what you are expected to do and incentives are clear cut. I learned a lot about sales strategies and techniques.

    Cons

    Might get a little old after a while.

    Advice to Management

    Continue to train and give people great sales experience, I learned a lot!

    Sprint2019-08-01
  9. "Good company... But..."

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Lead Sales Associate in Boiling Springs, Spartanburg, SC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Sprint full-time for more than a year

    Pros

    Great training Discount services Good hours Management is fairly decent

    Cons

    Pay changes a lot Commission plans change every month

    Sprint2019-07-29
  10. "Working at sprint"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retail Sales Associate 
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Sprint full-time for more than a year

    Pros

    Some pros is the pays decent most coworkers are cool, and you get to deal with technology all day

    Cons

    it was great until management changed, very pushy, threaten to fire over anything, even if you hit goals.

    Advice to Management

    Get better

    Sprint2019-08-02
Found 165 reviews