Sprout Social Reviews

Pros

I know few who love their job, and I can confidently say I am one of them! Sprout is a fantastic place to work. Great leadership, unlimited PTO (time off is genuinely encouraged and we get monthly mental health days), and a ton of opportunities for growth/career development. Sprout makes great hires, and my team is full of bright-minded, collaborative, and amazing people. Our product is innovative and a leader in the market, especially with our recent partnership with Salesforce.

Cons

With innovation comes a learning curve. It can be hard to keep up with product updates/changes to the tool. That said, there are tons of training resources available.

Pros

Great place to work and amazing experience

Cons

Nothing at all such a great place

Pros

- Commitment to growth through change (as a company and for individuals) - Steady, intentional decision-making from leadership - Exceptionally talented, kind people When I joined Sprout four years ago, the company was different, as was the economic environment. Even through change, Sprout and the leadership have been committed to making smart, steady decisions that put people first. Personally, I've worked alongside some of the most talented and smart problem-solvers in my career during my time at Sprout. If you want to work somewhere that challenges you to grow and learn, and supports you along the way, consider Sprout.

Cons

Not cons, but things to consider if you're considering a role at Sprout: Like other industries and businesses, the pace can feel both very fast and also too slow. It's important to know when to speed up or slow down, and how to adjust. Adjustment to distributed work, like many companies who were primarily in-person before 2020, has influenced overall culture. As someone who worked in the office among teammates, I miss the way in-office time had a way of building relationships you can't do through a screen.

Pros

I love the focus on culture and people at Sprout. I left my last company due to insane expectations of my personal time. Sprout's not like that at all. I think I have worked over 40 hours in a week maybe 1-2 times in the last year. I never get pushback on any PTO I want to take and the company is really flexible so I can take care of my kids, dogs, and anything that might fall in the normal 9-5. Another plus is the work itself. It's challenging in a way that makes my brain work and I learn a ton constantly. It's not monotonous which I really appreciate.

Cons

Downside is that there are some, what seems to be, arbitrary requirements on promotions and raises. The company also doesn't do inflation matches which can really hurt what you're actually taking home and your personal spending power. The initial salary was great, but isn't keeping up with the times. Also, there are a few requirements for promotions based solely on "time in the role" even if you are performing above expectations in all other categories.

Pros

Decent benefits for a company of the size. Love the monthly R&R day off. Have a lot of amazing colleagues with good hearts who are really kind.

Cons

In the last year, Sprout’s culture has changed a lot. I don’t know anyone who isn’t working way over 40 hours a week constantly. I think the social aspect has diminished as people are constantly overwhelmed with work and leadership micromanages a lot and is pushing an intense pace of work that’s new. Some of it seems careless. It used to not be normal to get emails or slacks after hours. Now it happens constantly. Some new leaders just have a very different approach than Sprout used to. I think its a mistake.

Pros

I came to sprout with high hopes but once i joined, was met with a job description which did not match what i had originally agreed to. I'm met daily with questions about what i do and what im worth. I was told my role would be one that matched my passion and my speciality. When I arrived at sprout, my manager was promptly fired. I am an individual who has built teams, an individual who has created entire development environments inside a SDLC. I am still treated as a lesser engineer. I am not considered. I am not heard. Whenever I talk to management, i am reassured but nothing changes. Ive recently seen that other engineers have been able to make changes that ive been recommending and asking for months. Ive been told ive been heard but nothing changes and im not able to make changes. so they were disregarded. I am so conflicted because the benefits and work/life balance are beyond what i ever could have imagined. The day to day of working though leaves me incredibly sad, panicked, and distraught

Cons

Everything except the benefits that have been presented

Pros

Coworkers are nice, no egos, very competent and collaborative. Work/life balance is flexible.

Cons

The company has completely lost its touch with how to motivate, attract and retain talent, etc. This is a result of a lack of a Chief People Officer for the last year. Case in point: with our recent focus on the "ideal customer profile", the leadership team is getting more and more desperate to prove out that strategy with recent decisions. They went to Cabo San Lucas for a "leadership off-site" and came back with the brilliant plan to cancel a rest-and-relaxation day they've had scheduled since the beginning of the year 4 days before that day. Literally telling people on Monday that we don't have a company holiday on Friday, get back to work. I would never have imagined the Sprout I joined years ago would do something that stupid. People have PTO around that day to extend the weekend, plans made for that day, etc. If one day off is going to make or break the company, then Sprout is in worse shape than leadership has been leading on. To that end, everything is "we're well positioned for the future!" but meanwhile the conversations I have had with middle management is more dire about "consequences" if we're not able to close the competitive gap fast enough and if we continue to see customer loses accelerating. I think this is another example of not getting the whole truth from Sprout. There is the positive spin explanation they give to everybody in emails and Slack announcements but then there is actual business explanation you get in 1:1s. I've lost all trust in senior leadership over the last year because of this.

Pros

great wlb. everyone respects it. great benefits and office culture.

Cons

cro not great. a lot of toxic hustle/work on the weekend/cancel your PTO to work vibes Hard internal movement.

Pros

Management was very very good

Cons

No cons. Great first job.

Pros

Amazing colleagues with good hearts. Love the R&R days off. Appreciate flexible PTO.

Cons

Mediocre benefits. No annual salary adjustment, not even for inflation. Culture is declining as new leaders push people to the brink. I have worked most evenings and almost every weekend since December. It used to not be normal to get emails and slacks after hours. Now its pretty normal.