Sprout Social Reviews

Updated May 3, 2021

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4.7
Pros
  • "incredible work-life balance (unlimited time off, that people actually DO use)(in 42 reviews)

  • "Sprout Social is so much more than a place of work(in 36 reviews)

  • Cons
  • "There are growing pains, which is to be expected for a company at this stage(in 16 reviews)

  • "Traditional benefits (401k match, insurance premiums, etc(in 9 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, less than 1 year

      Incredible workplace and strong company values that takes care of employees.

      May 3, 2021 - Customer Success Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Sprout has created a team that cares deeply about one another and you see it not only in the procedures and policy but also in action to how they communicate and handle adversity. Sprout has shown that as an organization we are committed to DEI and creating an inclusive work environment. I feel like I can bring my authentic self to work and focus on my career and personal development.

      Cons

      Working from home brings challenges of isolation, anxiety and less culture. Sprout is doing a great job trying to help with this, but it’s hard to do remotely.

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    2. 5.0
      Current Employee, less than 1 year

      The Reviews Don't Lie

      Apr 8, 2021 - Program Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I joined Sprout a couple of months ago and have had a great experience so far. I love how DEI is a core value for the team, and the company is very in tune with current socio-political issues. The benefits are amazing, and the team is made up of equally amazing people! The company truly values their employees and doesn't just treat them like expendable resources. I also love how the company is embracing the concept of distributed teams. Overall the best company I have ever worked for.

      Cons

      Sprout is still relatively young and growing quickly. There still is a bit of the "everyone does everything" mentality. A little bit of role definition and clear lanes could be helpful.

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    3. 5.0
      Current Employee, more than 3 years

      Strong business, strong culture, continues heading in the right direction

      Apr 19, 2021 - Senior Manager in Seattle, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -Intense commitment to our values as a company. Not just hollow words. -Shifted remarkably well to remote work and maintained the in-office culture feel. -Company continues heading in the right direction with the business. A market leader. -Unlimited vacation (that people actually use). -Strong leadership team. All four founders are still at Sprout.

      Cons

      -As it has grown, more and more red tape has appeared. -Cross-department collaboration still feels a bit strained. -Work/life balance is pretty good until you start getting higher up, then it feels a little tougher to manage.

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    4. 1.0
      Current Employee, more than 3 years

      It's a job

      Apr 15, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Decent benefits. Some teams are doing interesting work. Stock has been doing well.

      Cons

      Lots of bureaucracy. Company culture is extremely top-down. Management uses the "great place to work" designation to silence and gaslight employees with legitimate concerns. In general, managers and execs are more interested in patting themselves on the back than in solving hard problems. Engineering org has been having issues with employee retention because management uses the "great place to work" designation as an excuse to pay below market. I'm sure someone on HR will respond to this review and give a stock response of "we encourage all employees to raise these types of concerns with their manager or people business partner" but when employees actually do that, they are met with gaslighting and reduced growth opportunities.

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      4 people found this review helpful

      Sprout Social Response

      Chief People Officer

      Appreciate you taking the time to share your experience. While we wish it had been different, this feedback is important for us to hear because we’re really committed to addressing issues head on. Culture, leadership development and team compensation are ongoing topics of discussion for the exec team and we’ll take your concerns into account. Thanks again.

    5. 5.0
      Current Employee, more than 3 years

      I can't imagine working anywhere else

      Apr 15, 2021 - Account Executive in Boston, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Most companies say their culture is what sets them apart, but that truly is the case at Sprout. They care deeply about their employees and have created an unbelievable community of individuals. In a crazy year like 2020, Sprout has shown that they listen and make decisions with employees at the center!

      Cons

      There are no negatives that come to mind.

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    6. 5.0
      Current Employee, more than 5 years

      Values driven organization that puts social first

      Apr 9, 2021 - Senior Manager, Social Media in Haverhill, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Incredible team with a commitment to their people - Incredible leadership with a commitment to personal and developmental growth - Deep sophistication across the marketing team allows for impactful collaboration - Integration of sales, product, marketing, engineering and people teams are seamless and so much effort goes into open communication - Really took care of its employees during the pandemic, a lot of mental health resources and strong commitment to DEI at all levels of the org,

      Cons

      Not a con, but it is a fast paced environment and the standards are high. Be prepared, nimble and authentic.

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    7. 5.0
      Current Employee, more than 1 year

      Great company

      Apr 29, 2021 - Sales Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Wonderful company with great benefits

      Cons

      There are no cons! Company is great to work for.

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    8. 5.0
      Current Employee, less than 1 year

      Best sales org in SaaS

      Apr 23, 2021 - Senior Sales Development Representative (SDR) in Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - selling the best product in the industry - training / development - career advancement opportunities - people / culture

      Cons

      - lots of change with a growing organization! can be frustrating & ambiguous at times but all is handled well

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    9. 5.0
      Current Employee, less than 1 year

      Great Place to Work

      Apr 9, 2021 - Operations 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Early & plentiful responsibility for top performers, good work/life balance, strong culture - doing the best they can to maintain in a remote environment; work among impressive, intelligent and determined colleagues who push you to do your best work; constantly evolving and trying to improve

      Cons

      No company is perfect but Sprout does its best to own its flaws and improve.

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    10. 5.0
      Current Employee, more than 1 year

      You can't find a better company to work for!

      Mar 11, 2021 - Senior Account Executive 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -There is so much potential to grow at Sprout, and managers have conversations regularly to get you to where you want to go in your career -Very competitive pay -The culture is top-notch- literally, the entire team is so thoughtful about how they go about any big decision at the company and ensures that those decisions are communicated to each team -Sprout hires amazing people! Everyone at the company truly cares about making a difference -Once the office opens back up.... free lunch, breakfast, happy hours, etc.

      Cons

      -The company is growing fast! Not really a con but just something to keep in mind

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