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Best Places to Work 2022

Sprout Social

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Sprout Social

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Sprout Social Reviews

Updated Jan 14, 2022

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Found 341 of over 350 reviews

4.8
97%
Recommend to a Friend
97%
Approve of CEO
Sprout Social Co-Founder and CEO Justyn Howard
Justyn Howard
305 Ratings

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Ratings by Demographics

This rating reflects the overall rating of Sprout Social and is not affected by filters.

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  1. 5.0
    Current Employee, less than 1 year

    Incredible workplace and strong company values that takes care of employees.

    May 3, 2021 - Customer Success Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Sprout has created a team that cares deeply about one another and you see it not only in the procedures and policy but also in action to how they communicate and handle adversity. Sprout has shown that as an organization we are committed to DEI and creating an inclusive work environment. I feel like I can bring my authentic self to work and focus on my career and personal development.

    Cons

    Working from home brings challenges of isolation, anxiety and less culture. Sprout is doing a great job trying to help with this, but it’s hard to do remotely.

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    2 people found this review helpful
  2. 3.0
    Former Employee, more than 1 year

    Great until your manager feels threatened

    Aug 4, 2021 - Account Executive in Chicago, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great product, great Executive team, great product direction

    Cons

    Lower pay, very clicky. If you get a bad manager... you will have a steep hill to climb in order to succeed.

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    2 people found this review helpful
  3. 4.0
    Current Employee

    N/A

    Oct 27, 2021 - Account Executive in Chicago, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    great company culture and they really care

    Cons

    pay less than market is offering

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  4. 5.0
    Current Employee

    Exciting company with an amazing culture!

    Aug 24, 2021 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    good benefits and good coworkers

    Cons

    there are no cons really

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  5. 5.0
    Current Employee, more than 1 year

    Amazing team

    Jul 28, 2021 - Customer Success Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Very supportive and team oriented organization. Great product and unlimited resources to help you succeed.

    Cons

    Not a lot of room for growth if you want to continue as an IC and very few opportunities for management roles.

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  6. 5.0
    Current Employee, more than 5 years

    Aging like a fine wine!

    Jul 29, 2020 - Anonymous Employee in Chicago, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Sprout's leadership and the way this company has grown have consistently impressed me over the past five years. I never expected to stay somewhere this long, especially in tech, but Sprout has only improved over time. Justyn and the exec team demonstrate integrity, humility and an unwavering people-first mentality. These qualities have come through in the evolution of our benefits in the past five years, focus on DEI, investment in training and development programs and approach to thoughtful internal dialogue when facing challenging issues. The company's response to COVID-19 is a great example of this: frequent, clear updates from department and company leaders, a generous WFH tech stipend and rapidly adapting internal gatherings, events and processes to support the team. Sprout has also invested a lot in training managers and creating more pathways to promotion for both senior individual contributors and people managers over the past two years in particular. Culture comes from the top but I also want to highlight how incredible the teams that create the Sprout "experience" for everyone are: Office Ops (whether we're remote or actually in the offices), People Team, IT Team, Communication, Events and more. These folks are the best of the best.

    Cons

    Sprout moves thoughtfully but not always quickly. Top to bottom, people "care deeply" about everything they do, which means there is a tendency to overthink or prioritize perfection rather than balancing quality and speed.

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    2 people found this review helpful
  7. 5.0
    Current Employee, more than 3 years

    Strong business, strong culture, continues heading in the right direction

    Apr 19, 2021 - Senior Manager in Seattle, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -Intense commitment to our values as a company. Not just hollow words. -Shifted remarkably well to remote work and maintained the in-office culture feel. -Company continues heading in the right direction with the business. A market leader. -Unlimited vacation (that people actually use). -Strong leadership team. All four founders are still at Sprout.

    Cons

    -As it has grown, more and more red tape has appeared. -Cross-department collaboration still feels a bit strained. -Work/life balance is pretty good until you start getting higher up, then it feels a little tougher to manage.

    3 people found this review helpful
  8. 5.0
    Former Employee, more than 1 year

    Great place to work

    Jul 6, 2021 - Account Executive 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Sprout is a great product that customers love, management listens & follows through on changes, fair compensation, fun work environment, promotion path clear & attainable

    Cons

    Quota can be high but it fluctuates and never stays that way for long

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  9. 3.0
    Current Employee, more than 3 years

    Great company with room for lots of improvement

    Aug 29, 2021 - Customer Service Manager (CSM) 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Unlimited PTO, Flexible work options, Emphasis on mental health.

    Cons

    Compensation, No Annual bonuses, KPI's.

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  10. 4.0
    Current Employee, more than 1 year

    Great place to work

    Aug 17, 2021 - Software Engineer in Chicago, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    A company that really cares about it's employees Unlimited paid time off Daily lunch stipend Fully stocked kitchen

    Cons

    Pay is OK, but could be a bit more competitive. Some companies in Chicago pay a bit better but there are trade offs. Sprout probably takes care of you better in other ways than other companies.

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Viewing 31 - 40 of 341 Reviews

Sprout Social Reviews FAQs

97% of Sprout Social employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Sprout Social 4.8 out of 5 for work life balance, 4.9 for culture and values and 4.5 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Sprout Social to be senior leadership, career development, benefits and the cons to be compensation .

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