Square Customer Technical Support Reviews | Glassdoor

Square Customer Technical Support Reviews

2 reviews

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Customer Technical Support

4.0
StarStarStarStarStar
Recommend to a friend
Approve of CEO

Employee Reviews

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Pros
  • Friendly people, good work-life balance, learned a lot (in 30 reviews)

  • A fantastic culture and work environment (in 18 reviews)

Cons
  • Still has some growing pains from startup to more mature company at 8 years old (in 26 reviews)

  • Company is growing fairly quickly, which puts a fair amount of strain on middle management & can cause a bit of chaos (in 12 reviews)

More Pros and Cons

  1. Helpful (7)

    "Growing pain"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Technical Support in San Francisco, CA
    Former Employee - Customer Technical Support in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Square full-time (More than a year)

    Pros

    Unlimited time off, great perks and benefits, amazing people, and fun quirky culture

    Cons

    Things can be very chaotic, the leadership isn't too mature, people seem to not like their work, not very many options for promotion

    Advice to Management

    Hire more qualified middle managers


  2. Helpful (1)

    "Great company to work at!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Technical Support in San Francisco, CA
    Former Employee - Customer Technical Support in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Square full-time (More than a year)

    Pros

    Great place. Lots of young people and lots of energy. I loved working in the startup environment and not feeling restricted in what I could do. You get what you put in.

    Cons

    Before I left things started to feel a little more corporate. They started implementing some company changes that felt a little restricting but that's probably for the best as the company grows.

    Advice to Management

    Please maintain the strong office culture and don't change employee benefits.